In a quiet week on the news front, the statistic that FOS is upholding 83% customer complaints about guarantor loan firms is my top pick.
For a non-UK topic you may have missed, read Speculators make 13% returns but fail to pay out in response to Ebola in DR Congo.
- 83% of guarantor loan cases won at Financial Ombusdman my article
- Financial ombudsman gets tough on guarantor loan firms Times: The financial ombudsman has upheld four in every five complaints about guarantor loans in its latest financial quarter, showing a toughening stance towards the product.
- and the equivalent FOS figures for CMC complaints .
Stepping Up StepChange’s annual report on its work in 2018.
Commercial firms trying to look like debt charities:
- National Debt Helpline (clone of FCA authorised firm) FCA warning
- FOOL’S GOLD Google is promoting ‘fake’ debt charities that could ‘trick’ you into handing over cash Sun
Benefits & other news
Direct debit fraud: ‘My mother lost £14,000’ BBC: Most of the money stolen from Margaret’s account was used to pay Vodafone, but the company told Sue it was unable to help or provide any details of who was receiving its services because of “data protection” rules.
SICK JOKE Doctors charging patients up to £120 for sick notes and letters depending on where you live Sun: another postcode lottery hitting those least able to afford it.
Universal credit ‘forces tenants into rent arrears’ BBC: the Residential Landlords Association has called on the government to do more to prevent rent arrears occurring in the first place including:
- Giving all tenants from the start of a claim for universal credit the ability to choose to have the housing element paid directly to their landlord.
- Ending the five week waiting period to receive the first universal credit payment.
- Ending the Local Housing Allowance freeze to ensure it reflects the realities of private sector rents.
More headaches for customers as six more energy firms are predicted to go bust within months Mail: “The energy market is starting to look like a scene from Game Of Thrones with the amount of supplier blood on the floor. We are expecting a spate of suppliers to fold or exit the market over the next six months”
End of PPI bonanza to send chill over UK’s struggling economy as recession looms, economists are warning Mail: “The impact on jobs may go beyond the banks, to sectors such as retail and automotive, which experienced increased sales with more people flush with disposable income.”
Speculators make 13% returns but fail to pay out in response to Ebola in DR Congo Jubilee Debt Campagn: A World Bank created scheme to provide funds to countries to deal with pandemics has yet to pay out one cent despite the ongoing Ebola crisis in the Democratic Republic of Congo.