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You are here: Home / An overview of debt solutions / What is a DRO (Debt Relief Order) ?

What is a DRO (Debt Relief Order) ?

A Debt Relief Order (DRO) is aimed at people who can’t afford to pay much if anything to their debts, which add up to less than £30,000, and who don’t own a property.

If you meet the criteria so you can have a DRO, it is normally much the best debt option for you unless you expect your situation to improve a lot very soon.

It has been described as “bankruptcy lite” because it gets rid of your debts, costs a lot less in fees (only £90) and is much simpler than bankruptcy.

Problem debts under £30,000? If you are renting, find out about a Debt Relief Order (DRO)

The DRO criteria

The DRO limits described here are new, more generous limits being introduced in June 2021.

Unlike most of the other debt solutions, you have to be able to meet all of the rules to get a DRO, there isn’t any “wriggle room”. The most important ones are:

  1. £30,000. You can’t decide to leave a debt out to get under this limit – this is discussed in this article;
  2. you can’t own a house;
  3. your assets must have a second-hand value of less than £2,000. That sounds very low, but ordinary household objects and clothes etc are not counted at all and there is an additional allowance for a car, see below;
  4. you can’t own a car or motorbike worth more than £2,000 (using Parkers value figures);
  5. you must have less than £75 a month spare income after paying all your normal bills and expenses. See below for details.

Apart from these main rules, there are some other technical reasons that could stop you from getting a DRO, including:

  • you can’t have had a DRO within the last 6 years;
  • you can’t be a company director;
  • you can’t be an undischarged bankrupt or currently in an IVA;
  • if you are over 55, you can’t have a large undrawn pension that you could access. (See Pensions and DROs for more details. The person that sets up your DRO will be able to find out whether this will be a problem for you.)

The £75 “spare income” test

You may be unsure about the £75 “spare income” level.  The level of spare income will be assessed by the debt advisor that sets up your DRO (see below).

The expenses allowed are not the same as those usually used in an IVA or a DMP!

I have come across people who have had an IVA payment of over £100 proposed who would have been easily “under £75” on the DRO criteria.

If all your income comes from benefits or state pension then you will always pass this test, so you don’t need to worry that disability benefits such as DLA or PIP will mean that you have too large an income.

Some people who have been struggling with debt repayments find the expenditure allowances surprisingly generous. This may be the first time for many years that you have any money to spend on clothes!

Wiping out your debts – with no payments from you

Debts cleared after a year

In a DRO, your debts are cleared after a “moratorium period” of 12 months. During this year your creditors are not allowed to harass you or take any action to get money from you.

If you have a big change of circumstances during the year (perhaps you get a well-paid job? or inherit a lot of money?) your DRO will be revoked.  This is pretty rare, see this article on why and how often this happens.

But not quite all debts

A DRO doesn’t wipe out all kinds of debt. Two that cannot be included in a DRO are:

  • student debts; and
  • magistrate’s court fines, including TV license fines (but fixed penalty fines such as parking fines and the London Congestion Charge can be included).

See the National Debtline factsheet for a complete list. Any excluded debts are ignored when checking if your total debts are less than £30,000.

No monthly payments during the DRO year

A DRO is designed for people with little or no spare income, therefore you don’t have to make any monthly payments.

This is a major advantage over an IVA, where you have to make payments for five years usually and over a DMP, which could last a very long time if you can only make low payments.

What about my partner?

If you and your partner both have debts and want a DRO then you each have to apply for one – there isn’t any such thing as a joint DRO.

If you have a DRO and your partner doesn’t, then they will become fully responsible for any previously joint debts that you had together. This applies to things like council tax arrears, not just a joint bank loan.

A DRO will not affect the credit rating of anyone living at your house unless you have any joint financial products, such as a joint bank account.

A quarter of a million DROs – but you may not have heard of them!

DROs were introduced in 2008. Ten years later, in November 2018, it was announced that the 250,000th DRO had been set up.

Everyone has heard of bankruptcy, but DROs remain a little-known secret.

Mainly because there is no advertising for them!

With IVAs, the companies offering them make a lot of money from them so they promote them. No-one makes money from you choosing a DRO, so no-one advertises them.

Who does a DRO suit?

A DRO is frequently the best option for anyone where all or the majority of their income comes from benefits. If you are a pensioner, or have a long-term health condition, then it is a sensible choice. If you have a young family and a low paying job, then it could be many years before you are free of childcare costs, so again a DRO can be a very good choice for you.

If you just have a very temporary money problem then a DRO is unlikely to be your best option. It gets rid of your debts after a year, but it will have a very bad effect on your credit file for six years from when it begins. This is a downside that is well worth paying if you have a larger debt problem, but not for a short-term difficulty.

If you qualify for a DRO, it is always a better option than an IVA. In a DRO you don’t have to make any monthly repayments and it is very rare for a DRO to fail, but more than 30% of IVAs fail, leaving you back with your debts.

Summary

badgePros gets rid of debts when you have little or no money to repay them each month, low-cost, fairly simple
Cons will affect your credit record for 6 years, may affect your job (very unusual)
Debt Camel says If you owe less than 30k and have no realistic chance of repaying it, a DRO could be an excellent solution for you – talk to a debt adviser about this.

How to set up a DRO

You have to apply through an approved debt adviser, called an Approved Intermediary. Debt Camel suggests using Citizens Advice (they set up over 50% of DROs) or National Debtline if you prefer to do this on the phone.

After the debt adviser decides that a DRO is a suitable option for you, you will usually be sent an application pack to complete.

Things to talk to your adviser about include:

  • anything you have on Hire Purchase or any unusual debt (not simple credit cards, store cards or loans).
  • if you are owed money by someone else or expect to get money in the next year, possibly from benefits backdating.
  • what happens to bills such as council tax and utilities if you owe money here and you have a partner.
  • If you are concerned about how ‘spare income’ is calculated – people often ask if they can include things like broadband costs and pet food in their expenses – talk to your adviser.

The £30,000 limit is absolute, so to ensure that you will meet this at the time the application is approved your adviser will not put your name forward if your debt is close to the limit, as more interest being added could take you over the top.

Your adviser does almost all the necessary checks before submitting your application.

This makes the process of approval very fast:

  • there is no court hearing;
  • no-one visits your house;
  • checks are made on your credit reference file by the Official Receiver – if you appear to have assets or debts that are not listed on your application you will be asked about them. But you won’t be refused a DRO because you live with someone who has assets or a good income.
  • as all the checks have been made beforehand, DRO applications are usually approved within 2 working days of being submitted;
  • more than 98% of DRO applications are approved.

I have collected together some common questions about the application process here:

  • DRO application FAQs.

When your DRO application is approved, you will be sent a letter by the Official Receiver (called the Debtor’s Notice) confirming this and listing the debts which are included in your DRO.

More Debt Camel articles:
Will debt collectors stop calling after a DRO?

Will debt collectors stop calling after a DRO?

Options if you can’t pay council tax

A guide to Debt Relief Orders

 

Comments

  1. Michael says

    February 13, 2020 at 5:07 am

    I’m in the process of filling out my forms for a DRO but I’ve just received £1000 from a complaint I made a few months back on a guarantor loan. The payment has gone into my bank account that will be part of my DRO, my question is can I take the money out of the account or have I lost the payment?

    Reply
    • Sara (Debt Camel) says

      February 13, 2020 at 8:09 am

      so it has just cleared part of an overdraft? are you still using this account?

      do you have any rent arrears? or any debts that will not be included in your DRO?

      Reply
      • Michael says

        February 13, 2020 at 8:02 pm

        That’s right it’s taken £1000 off my overdraft and I am still using the account at the moment. No arrears and the only debt that’s not included is my mobile contract it’s on o2 refresh so the mobile is a loan

        Reply
  2. Emma says

    May 19, 2020 at 6:52 pm

    Hi Sara,

    I finished my DRO 2 years ago now!!! But one company is still sending me letters every month saying what my balance is on the account… I have sent them letters as advised on your site and emails and they keep telling me that they cannot close the account and therefore debt even though they were included in the order….
    What else can I do??

    Reply
    • Sara (Debt Camel) says

      May 19, 2020 at 7:59 pm

      Who is this company? Is the debt marked as defaulted on your credit record record with a default date on or before the date of your DRO?

      Reply
      • Emma says

        May 20, 2020 at 12:01 am

        Satsuma loans… And no it is still down as open.

        There are a few other that are defaulted but the dates are after dro, again I wrote to them but one said thst there was nothing they can do And the others didn’t reply… I had used the template you placed on here

        Reply
        • Sara (Debt Camel) says

          May 20, 2020 at 6:57 am

          Have you sent Satsuma a formal complaint? If not, then do so. And send it to the Financial Ombudsman if they refuse to correct this. The most important thing is that there is a default on if before your DRO started, but the balance should also show as zero with the account marked as satisfied or partially satisfied.

          Same for the other accounts with defaults later than the start date of your DArAo – although if it’s it’s only a mknth I’d do. You may decide this isn’t worth the hassle.

          Reply
          • Emma says

            May 20, 2020 at 9:33 am

            No not yet, can I do this via email? Just I don’t have access to a printer or computer at moment..

            The others are all by 1 or 2 months so I’m guessing it doesn’t affect it to much?

            Thanks for your help

          • Sara (Debt Camel) says

            May 20, 2020 at 9:59 am

            fill in their complaint form here: https://www.satsumaloans.co.uk/existing-customers/complaints

            If the default dates are out by 1 or 2 months it just delays the time until your credit record is clear by 1 or 2 months. You may think that doesn’t matter much.

          • Emma says

            May 20, 2020 at 9:36 am

            Sorry forgot to ask what’s the best credit file website to check? When I have checked in past on clear score, and another but can’t remember the name it (think was experian) showed on one everything closed but satsuma and another that there was still 4 open????

          • Sara (Debt Camel) says

            May 20, 2020 at 9:54 am

            check reports on all three credit reference agencies – there will be a big overlap but it’s the only way to make sure you don’t miss something. See https://debtcamel.co.uk/best-way-to-check-credit-score/ for how to do this for free.

  3. Emma says

    May 20, 2020 at 10:07 am

    Thank you.. Will do this later today and hopefully they take notice this time

    Reply
  4. Eva says

    May 24, 2020 at 9:31 am

    Hi Sara,
    I hope you could help me.
    Due to financial situation I’ve stopped paying my loan and credit card in November (total outstanding balance of roughly £10,000). Recently I’ve split up with my husband. He moved out 2 months ago while I and my 1 year old daughter live on the boat.
    Because of redundancy I couldn’t come back to work after my maternity leave ended so I am left with no earnings. Since a month Universal Credit and Child Benefit is my only income.
    The boat that we live on was bought by my husband 2 years ago, he paid for her but the insurance is on my name.
    I believe that DRO may be the best option for me as I cannot see my situation improving any time soon but I am really worry how boat ownership may be seen by DRO officials.
    The boat is worth more than £1000 but by selling her to pay my debts I would make myself homeless.
    Also the boat really belongs to my husband as he took a loan and bought her but as I figure on insurance policy I am worrying that if I don’t declare the boat as my asset I may commit a fraud.
    I am also not sure if I should declare things like generator which I have bought but without it I would be left with no electricity.
    I am sorry for a long post and thank you for running this blog as it’s really helpfull and informative!
    Eva

    Reply
    • Sara (Debt Camel) says

      May 24, 2020 at 10:42 am

      Does your ex think he still owns the boat? So you would not be able to sell it surely?

      If he does, then you should certainly tell your DRO adviser about the boat, that your ex owns it but you insure it. I don’t think this will matter – insuring and having use of something is not the same as owning it.

      How much did the generator cost? What would its second value be if it was sold? (I am not suggesting you do this.)

      Reply
  5. Eva says

    May 24, 2020 at 1:31 pm

    Thank you for your reply.
    He definitely would not allow me to sell her but I was not sure how the law works. He bought the boat while we were still in good relations and living together and also I insured her and currently live ther so I was not sure if either DRO officers may refuse my application because of that or worst scenario bailiffs may request to cover my debts by selling the boat.
    Generator is worth probably around £500- £600 if sold second hand.

    Reply
    • Sara (Debt Camel) says

      May 24, 2020 at 1:35 pm

      It doesn’t sound to me as though you will have any problems because of the boat – it isn’t yours. Or the generator – it’s an essential item for you and it has a value of less than £1000.

      I suggest you talk to National Debtline on 0808 808 4000 about your situation, whether a DRO is a good options for you and mention these 2 things.

      Reply
  6. Eva says

    May 24, 2020 at 2:02 pm

    Thank you :)
    I will call Debline asap.

    Reply
  7. Nikki says

    June 22, 2020 at 6:25 pm

    I dont know what to do i need to do a dro order but my car was on finance but I payed it of about 4 months ago now everything has changed and its worth about 5000 I need the car to get to and from work both myself and my partner are insured on the car but I owe it we both use it what should I do any help plzz

    Reply
    • Sara (Debt Camel) says

      June 22, 2020 at 6:29 pm

      have you checked its value on Parkers? Bad condition?

      Can you say something about your debts? What sort ? How large? Have you defaulted?
      Are you renting privately or social?

      Does your partner also have debts?

      Reply
  8. Nicola says

    June 29, 2020 at 10:34 pm

    Me and my husband have a joint account but all of the accounts are in my name with debts on. Will a dro affect his chance of getting a mortgage in the near future? I am out of work (self employed and was on maternity until March) and unable to get benefits so relying on him as we have a little boy so think a dro is the best way forward as I cannot pay anything towards my dmp

    Reply
    • Sara (Debt Camel) says

      June 30, 2020 at 7:28 am

      Who is your DMP firm? You could talk to them about getting a DRO.

      In a DMP your credit score will already be affected and this will affect Your husbands chance of a mortgage as the joint account means you two are financially linked. Thus will be worse if you gave A DRO.

      If your husband wants a mortgage in future you need to stop having a joint bank account now.

      Reply
  9. Laura says

    August 2, 2020 at 8:49 am

    I pay for a car through a salary sacrifice scheme, I have paid 18 months out of 4 years so far. Is this classed as an asset still even though it is not paid off? I am enquiring due to looking into a debt relief order.

    Reply
    • Sara (Debt Camel) says

      August 2, 2020 at 11:15 am

      Most car salary sacrifice schemes are, I think, leasing.

      Assuming yours is a lease, then the car is not an asset as you will not own it at the end (correct?)

      The debt adviser that sets up your DRO will look into whether you have any better alternatives to this lease. Do you need the car for your job? Would public transport be practical for your job? Would it be cheaper?

      Reply
      • Laura says

        August 2, 2020 at 2:00 pm

        Thank you, I do need the car, if I was to sell it, it would only just cover what is outstanding. I will own the car after 4 years of paying for it. But like I say I’ve only paid 18 months so I’m a way off now, and is only valued now at £2000

        Reply
        • Sara (Debt Camel) says

          August 2, 2020 at 2:50 pm

          ok, you do need to talk to a DRO adviser about this as it comes down to the specifics of your case as you have to have a car. If you haven’t yet started talking to a DRO adviser, I suggest you phone National Debtline on 0808 808 4000.

          Reply
  10. Mimosa says

    August 3, 2020 at 1:34 pm

    Hi Sara,
    I have a DRO since June 2020. I still receive text messages from one debt agency asking for a payment and asking to call them etc… It is not pleasant, but I don’t care anymore. I have received messages, phone calls, letters from collection agencies during the years, and it does not bother me anymore. Is it ok to ignore them? and not send them the usual letter, telling them not to disturb me and informing them that I have a dro etc…This is 13 year old alleged debt, it is included in the DRO. I just don’t think they deserve the time to not ignore them and go to an explanation mode with them.

    Reply
    • Sara (Debt Camel) says

      August 3, 2020 at 1:57 pm

      Well it’s up to you. In the time you took to post this comment you could have responded to them and told them about your DRO…

      The messages will probably stop soon, see https://debtcamel.co.uk/debts-collectors-dro/. But if you get a letter like the one described here https://debtcamel.co.uk/letter-before-claim-ccj/ don’t ignore it or you will then have a defend a court case – which you would win, but best to avoid the hassle!

      Reply
      • Mimosa says

        August 3, 2020 at 2:36 pm

        Thanks Sara.

        Reply
  11. Lauren says

    August 15, 2020 at 3:57 pm

    Hi Sara.

    I’m currently in an IVA and just found out im being made redundant. I worked 16 hours a week whilst the children went into private childcare. However now I’m not working I will have to take them out. They are only 3 and due to their pre school hours And being a single mother it will be almost impossible to work whilst being a full time mum. Which will mean my Iva will fail. Could I look at getting a DRO once the Iva fails. I do have a car on finance but with not working I won’t be able to keep up the payments. So thinking of selling and settling the finance. It’s valued at 3,000 however there is a lot of damage to it and it’s on its last legs so I don’t suppose it’s worth even £1000 now! I’m just stuck as what’s best to do.

    Reply
    • Sara (Debt Camel) says

      August 15, 2020 at 5:42 pm

      What did your IVA start?
      How large are the debts in your IVA?
      I assume you are renting?

      The car, it’s normally not possible to sell a car on finance. How much is still owed on it? Do you need a car?

      Reply
  12. Kirstie says

    August 19, 2020 at 7:28 am

    My income has increased slightly still under the £50 spare income as I need the money for my son he has a health condition. I emailed the DRO unit they said as long as I’m spending the obey I’m okay. They didn’t ask for any of my details to find out who I am. Will. I be okay? Also my UC has risen I understand that I won’t be affected as it’s due to covid. Is this the case? Thanks

    Reply
    • Sara (Debt Camel) says

      August 19, 2020 at 8:35 am

      Hi, I replied to your comment on a different page: https://debtcamel.co.uk/dro-applications-faqs/comment-page-5/#comment-381725

      Reply
  13. Jon says

    August 21, 2020 at 11:22 am

    My DRO has been granted on the 10th June 2020 however I am worried. The person I was living with has decided to leave the house (end September ). Recently I have had to claim universal credit as my work has slowed up and had Covid grant. Some months I got some, some £0 .I am due another grant shortly so £0 UC this month I imagine. I have found place to live cheaper rent plus all utilities etc as before. They won’t change much really but my expenses will go up as I have animals now to look after solely (Dog, Cat, Chickens about a £1 a day for each). I recently lost my driving license for 3 years. I would be distraught if revoked because I am in no position to pay back whatsoever. I would rather stop UC altogether and live like a pauper for the next 9 months to see the DRO go through if that is the best way?
    Can you please advise me on what I should do next? Do I have to inform the OR of moving? Do I have to inform the OR of claiming UC (sometimes as not regular as my earnings have been lower) My earnings are very erratic at the moment, August is always terrible month as people are on holiday and with Caronavirus people are tightening their belts and I seem to be one of the first to cancel.
    Do I have to contact the OR or could my DRO intermediary do it on my behalf?

    Reply
    • Sara (Debt Camel) says

      August 21, 2020 at 11:43 am

      it sounds as though a lot has changed in your life. I think you should go back to your DRO intermediary and ask them to do a new income & expenditure for you so you can show that to the DRO Unit. Many people who work and get UC will meet the DRO criteria but you need your whole situation looked at.

      Reply
  14. Llauren says

    August 30, 2020 at 10:57 am

    Hi could you tell me please if child maintenance is counted towards income for the £50 spare income? Thank you

    Reply
    • Sara (Debt Camel) says

      August 30, 2020 at 11:23 am

      yes it is.

      Reply
  15. Rickrack says

    September 24, 2020 at 2:05 am

    Hi, I’m seriously considering doing a DRO, however I own a car that is worth more than £1000. My Mum actually bought the car for me a couple of year ago but I’m registered keeper etc. Can I put the car in my Mums name so that it doesn’t show as an asset to me?
    Also, I had 2 bank accounts with the same company, one account had an overdraft, that account is now closed and is with debt collection but would be included in the DRO. The other account is the account I get wages paid into and use daily, could this account be affected? Should I open a new account?
    My main concern is getting a DRO without losing my car.
    Sick of sleepless nights now. To put the car in my Mums name I would also have to tell her about my debt problems which is making my anxiety really bad.

    Reply
    • Sara (Debt Camel) says

      September 24, 2020 at 7:25 am

      You can be the registered keeper of a car which is owned by someone else. Perhaps your mum is just letting you use her car, so you couldn’t sell it? Talk to a DRO adviser about this and whether it would need a letter from your mum to confirm it. If it needs a letter, then I am afraid you have to choose between the stress of explaining to your mum and living with the stress of unrepeatable debts.

      Reply
      • Rickrack says

        September 26, 2020 at 3:14 pm

        Thanks Sara. In regards to the bank accounts could the bank take money from my current account without permission?
        Would it be best to open a new bank account and start getting my wage and UC paid into that?

        Reply
        • Sara (Debt Camel) says

          September 26, 2020 at 3:27 pm

          I normally suggest you open a new bank account with a bank you don’t owe any money to AFTER your DRO is approved. See https://debtcamel.co.uk/bank-accounts-after-bankruptcy/

          Reply
  16. Tammy says

    January 7, 2021 at 4:23 pm

    Hi Sarah,

    thanks for all the info you give! I have 2 queries please:

    I was left with a lot of debt (over £40k) when I left an abusive relationship, and am signed off with LCWRA element of universal credit long term, single parent to 2 kids. As my biggest creditor has agreed to mark the debt as uncollectable (I complained to the Financial ombidsman as this was debt he got in my name) I am now left with £18k outstanding.

    Will I be allowed a DRO as the other has been marked uncollectable ( it shows on my credit file as uncollectable and is in writing Lloyds have basically disregarded it as I won’t be going back to work and it was having a huge impact on my mental health), so I have £18000 to repay in real terms?

    Secondly I have more than £50 ONLY if you count child maintenance and my LCWRA element of universal credit. I know if you used to get DLA on the old system they counted that element of income as essential as it is specific to meeting the needs you have from your disability, is this the case with the LCWRA of universal credit, or is that taken fully into account?

    I have UC basic element, then for 2 children, then LCWRA, and also rent to me. On top I get child benefit and £160 a month in child maintenance for my eldest (nothing for youngest, and my eldest is 18 in 3 months so the money from her dad will stop then)….. not sure what they will count it all as included income, or if they discount the £300 for my disability?

    Thankyou

    Reply
    • Sara (Debt Camel) says

      January 7, 2021 at 4:56 pm

      Child maintenance is classed as income – but this stops in 3 months time.
      In general you will be assessed as meeting the “less than £50 spare income” test if your only income is from benefits.
      The large uncollectable debt – your DRO adviser will have to convince the DRO unit that this debt can be excluded – this may be possible if the creditor has clearly stated this in writing.

      I suggest you talk to National Debtline about a DRO. If they think you don’t qualify for whatever reason, then bankruptcy is the simple fall back – apart from the need to save up the bankruptcy fees.

      Reply
  17. ana says

    February 17, 2021 at 8:52 am

    I want a guide on debt relief order that is where I can get full guidance about that.

    Reply
    • Sara (Debt Camel) says

      February 17, 2021 at 5:06 pm

      The article above is a brief introduction. For a detailed guide, see https://debtcamel.co.uk/debt-options/guide-to-debt-relief-orders/. And then talk a good debt adviser such as National Debtline on 0808 808 4000 – they can check you will qualify for a DRO and see if you have any better options.

      If you have serious long term financial problems and you qualify for a DRO then it is better – cheaper, simpler, over quicker – than a DMP, an IVA or bankruptcy.

      Reply
  18. Sam davies says

    March 2, 2021 at 4:53 pm

    Hi I have been told that I meet the criteria for a dro. When looking on Parker’s they are valuing my car at £2200 but I know with everything that is wrong with it that it isn’t worth that amount and no where near. The only reason this is so high is because my mileage is so low. I need this car to get me to work and my daughter to school it’s all I have. Is there anything I can do to help me through this?
    If I get an independent valuation will they still check the Parker’s guide of there poor price too? Or just go off the independent valuation?
    Thank you in advance x

    Reply
    • Sara (Debt Camel) says

      March 2, 2021 at 5:28 pm

      Who told you that you meet the DRO criteria?

      Reply
  19. Rachel says

    June 18, 2021 at 9:46 am

    Hi Sara!

    I have had a dro and I am thinking about setting up a limited company. Will I have to wait until my 12 months is up? Or are you not allowed to be a director for the full 6 years?
    I can’t seem to find a clear answer online. Thank you for your enquiry help

    Reply
    • Sara (Debt Camel) says

      June 18, 2021 at 10:26 am

      You can’t be a company director for the 12 months of your DRO without getting permission from the court. I have never heard of anyone asking for this so my suspicion it is it incredibly rare.
      But after the DRO years ends, that restriction ends.

      See https://www.businessdebtline.org/fact-sheet-library/debt-relief-orders-ew/ and Business Debtline would be good people to talk to if you have any queries about this.

      Reply
  20. Franco says

    June 26, 2021 at 9:11 am

    Dear Sara,

    hope this message finds you well.
    I need to apply for a DRO (actually I did through Payplan, and the assessor stopped replying). The CAB information reads: ” you should not have more than £1000 including cash”. Dim question, but is by “cash” meant any basic bank savings? (no interests earned).

    Thanks and regards,
    Franco

    Reply
    • Sara (Debt Camel) says

      June 26, 2021 at 10:02 am

      Hi Franco – I am fine, thanks for asking.

      Money in your bank account that you need for essentials this month is disregarded. SO if you have just been paid but you haven’t yet paid the rent, council tax, utuilities, and need money for food etc, what looks like a healthy amount of cash can be little left by your next payday.

      DRO limits are anyway changing at the end of June so that you can have £1000 in assetsgoes uo to £2000. I am not sure exactly what CAB info you are looking at but they will be updating it.

      Reply
  21. Leanne C says

    June 29, 2021 at 8:36 am

    Just been reading about DROs and was wondering – would a DRO stop me getting car insurance or would it have an impact when I come to renew every year?

    Reply
    • Sara (Debt Camel) says

      June 29, 2021 at 8:41 am

      It doesn’t stop you getting car insurance. There is a rule which says you can’t get credit for more then £500 without informing the lender about your DRO, but that doesn’t apply for things like insurance where you are signing up to take a service over the next year.
      Some insurance companies may reject you but others won’t – there are thousands of people who have had a DRO with a car!

      Reply
      • Leanne C says

        June 29, 2021 at 10:19 am

        That’s brilliant. Thanks Sara.

        Now trying to work out if DRO is best thing for me. On a low income (working) and really struggling financially and have some debts I’d love help with. So this might be the answer

        Reply
        • Sara (Debt Camel) says

          June 29, 2021 at 10:39 am

          It might be! I would say talk to National Debtline now, 0808 808 4000. They can help you look at all your possible options and the pros and cons – it’s your choice what to do.

          Reply
  22. sam says

    August 10, 2021 at 8:46 am

    Hi Sarah quick question regarding DRO , I know you can not qualify for a DRO if you have had one in the last 6 years , my question is , is the 6 years from approved for the DRO or is it from when you was discharged from the DRO ?

    Reply
    • Sara (Debt Camel) says

      August 10, 2021 at 8:56 am

      It is from the date your DRO started.
      Getting a DRO normally takes a couple of months, so if you are coming up to the 6 year point and think you need another one, talk to a debt adviser now about getting it underway so you can submit the application as soon as the 6 year point is passed.

      Reply
  23. Maria says

    August 11, 2021 at 5:05 am

    My partner and I live together permanently. I am in full-time employment, but on low pay. He was working, but is now unemployed due to illness, and in receipt of ESA & PIP. He has credit card and monthly payment plan debts totalling around £15k. The monthly repayments are more than his monthly income now he is unemployed, so I have been making the payments for them (in addition to the rent, food, electricity, gas, etc). None of his debts are in joint names. Would my income be mcluded in calculating spare income for a DRO?

    Reply
    • Sara (Debt Camel) says

      August 11, 2021 at 6:40 am

      A partner’s income is taken into account but only in working out how much of the household bills he has to pay. He will also have expense lines allowed – so his PIP income will be offset by “adult care costs”. In practice if his only income is benefits he will pass the “less than £75 spare income a month” test from a DRO.

      Does he expect to get back to work in the next year? If he doesn’t, a DRO is probably a very good option for him.

      But he should not be paying credit card bills in full and repayment plans to other debts. He should be treating all his creditors equally. Even if a DRO is not an option for him because he doesn’t pass sone other criteria or he thinks he will soon be back in work, he should only be making them all low monthly payments, say £5 a month.

      I suggest ge talks to National Debtline now on 0808 808 4000. They are good at assessing DROs Shen disability benefits are involved. If they confirm he is eligible then he should either stop paying them anything while the DRO application is set up or switch to paying them all a low token amount. It can take 2 or 3 months for a DRO to go though.

      Reply
  24. Michelle says

    September 25, 2021 at 7:40 pm

    Hi Sara.
    I was just wondering if you would be able to give me some advice about a DRO.
    I owe £5000 in overdraft fees and I am a single person in rented accommodation currently receiving standard Universal Credit allowence with no other income, no assets and practically zero disposable income after I pay food and bills etc so I gather I would be eligible for a DRO but my only question is my ex partner who I haven’t seen for 16 years owes me almost £3000 in child maintenance arrears but he has only payed me about 6 times in the last 8 years although the child maintenance service have been chasing him all this time whenever they enforce a payment he leaves a job etc so although I get paid now and again (between £120-160 a month) I very rarely receive these payments. This last two years I have been receiving them about once every 6 months so I don’t know how this will affect a DRO application as these aren’t regular payments? Sorry for the long message but I wasn’t sure what to do. Thanks :)

    Reply
    • Sara (Debt Camel) says

      September 25, 2021 at 8:17 pm

      do you have a lot of other debts apart from the overdraft?

      Reply
      • Michelle says

        September 29, 2021 at 4:04 pm

        Hi Sara.
        I only have the overdraft and have never had any other debts before, I ended up moving from London to Northern Ireland to stay with my aunt who unfortunately has a gambling problem and was constantly asking me for money which I felt I couldn’t say no to as I was staying in her house, I then found a landlord willing to receive housing benefit so I applied for UC and moved into the flat I live in now and used what was left of my overdraft to buy essentials. I have now set up a token payment plan with them for £1 a month but Advice NI have told me a DRO would be better for somebody in my current situation. I’m not sure whether to go ahead with the DRO application or keep with token payments as I am hoping to find a job soon but as I live in an area with very high unemployment jobs are very hard to come by. Sorry for the long post, I thought I better explain my full situation.
        Thanks.

        Reply
    • Sara (Debt Camel) says

      September 29, 2021 at 6:24 pm

      were you in work when the overdaft was being used? did the bank increase your overdraft limit?

      Reply
      • Michelle says

        September 29, 2021 at 10:02 pm

        Hi Sara, I didn’t have a job or any income but I had around £800 in my bank which I was hoping would last me until I got a job here but my aunt’s gambling problem and not being able to get a job caused me to go back into my overdraft and then eventually go up to the £5000 limit that was still on the account from around 15 years ago when I was struggling but had all been paid off. It was very silly of me seeing as I have no other debts but the pressure of living with a relative who was using me for money to feed her addiction and then moving into a flat took every penny of this money. My advisor said I am almost certainly eligible for a DRO so I’m thinking of going ahead with this but was just checking that this would be the best option. Thanks :)

        Reply
    • Sara (Debt Camel) says

      September 30, 2021 at 8:28 am

      I asked because if the bank had increased your ovedraft while you were out of work then you could make an affordabilty complaint. But in your case it doesn’t sound as though that will work.

      So your options probably are:

      1) a DRO to clear the debt. If Advice NI sets this up, they will look in detail at the child maintenece issue – it sounds too irregular to be a problem to me, but they will check. The “odd” maintenance payment in the 12 months of your DRO won’t be a problem, it would be treated as a small windfall. If you suddenly started getting them every month, that would be different, but that doesn’t sound very likely, does it?

      2) get the bank to freeze overdraft charges (perhaps they already have?) and wait until you get a job and then start chipping away at it.

      It comes down to how likely you are to get a job that will let you start paying at least £100 a month to this overdaft debt. If that isn’t likely, then a DRO is probably your best best.

      These choices always involve trying to predict the future – that’s difficult, but it’s better to make a guess and go with that than just not make a choice and be in limbo while you wait for the future to turn up at some point!

      I would say go back to the Advice NI adviser and talk this through with them. They won’t tell you what to do – sometimes you wish they would – but just talking about it can clarify it in your mind.

      Reply
  25. Laurence says

    October 28, 2021 at 10:34 am

    Hi Sara

    Can counselling fees be included in dro budget? I am having private counselling sessions long term as am recovering from mental health issues. Costs are 240 per four weeks.

    Reply
    • Sara (Debt Camel) says

      October 28, 2021 at 4:34 pm

      Are you getting any disability benefits?

      Reply
  26. sam says

    November 1, 2021 at 11:17 pm

    quick question i have my final telephone call this week to finalize my dro application before it gets sent to the insolvency service , i have incurred a couple of more debts since sending my application 2 doorstep loans purley to get by , can i tell them about these or will this affect my application ? Or is it best just not saying anything

    Reply
    • Sara (Debt Camel) says

      November 2, 2021 at 6:49 am

      Are you making any payments to your other debts?

      Reply
      • Sam says

        November 2, 2021 at 9:01 am

        Hi Sara thanks for your reply and I hope I made some sense , no I am not making any payments to any debts as there is no money to pay them hence the DRO , i am just worried if I tell them at this stage I have incurred 2 more debts my application could be declined , I have been waiting about 3 months to get to this stage ,

        Reply
    • Sara (Debt Camel) says

      November 2, 2021 at 11:00 am

      You absolutely have to declare all the debts. If you don’t your DRO may be rejected as they have not all been listed. This is NOT optional.

      And you want these loans included in your DRO. Otherwise there is no way you will be able to repay them.

      You need to talk to the person setting up your DRO – they may suggest you need to wait a while before applying for the DRO

      Why did you need this money? Because when you are in a DRO, you won’t be able to borrow at all.

      Reply
      • Sam says

        November 2, 2021 at 11:37 am

        hi sara many thanks for your reply , I needed the money to buy food etc , because having little money left after all outgoings are paid , I absolutely understand the situation but I felt they was no other way to get by. Equally not blaming the lender but the loans should no way of been issued either.
        The loans were £200 X 2

        Reply
        • Sara (Debt Camel) says

          November 2, 2021 at 12:26 pm

          I think you need to discuss this in detail with your DRO adviser. There may be some situations where you will be OK in a DR because at the moment you are having a lot of money taken off your benefits that will end in the DRO.

          Reply
  27. Nicholas says

    December 8, 2021 at 10:22 am

    Hiya, can someone advise when my DRO will disappear from my credit record? I applied for my DRO in March 2017, is it 6 years from that date or from 2018 moratorium date?

    Reply
    • Sara (Debt Camel) says

      December 8, 2021 at 10:52 am

      It is 6 years from the start date, so March 2017.

      See https://debtcamel.co.uk/repair-credit-record-dro/ for more details on your credit record after a DRO.

      Reply
  28. Shellyt says

    January 1, 2022 at 2:37 pm

    Hi

    My dro finalised in October but I didn’t realise I should have told Insolvency Service that my father had died & there was a likelihood that I wd receive an inheritance when it happened. I thought it logically & morally right that when I actually received any funds (warning to others) i would pay mydebts – which I still haven’t & unlikely to as brother wants to remain in the main asset & unless I have the funds to take him to court to remove him – which I don’t – its going to be a long wait.

    I realise my dro cd be revoked by the courts due to my error in contacting them late & as disappointed as I would be because it puts me back at square one I accept why.

    My question is in these circumstances would I be able to apply for another dro if my brother gets to keep the property & I receive £1-2k not the larger sum which would have put me over.

    Thank you

    Reply
    • Sara (Debt Camel) says

      January 1, 2022 at 4:30 pm

      This may depend on how the Will was drafted. I am sorry but I am reluctant to guess… If there is a Law Centre near you (see https://www.lawcentres.org.uk/about-law-centres/law-centres-on-google-maps/geographically) that would be a good place to start as they may be able to advise both on the Will and on your DRO.

      Reply
  29. MACK says

    January 26, 2022 at 11:01 am

    Hi,
    I have question regarding a car before apply to DRO. My girlfriend bought a car for her money at cost approx £7k, but I’m main driver and registered car on my names , because I have 15 years NCB and is cheaper cost. I’m the person who have debts and wanna using DRO, what you suggest to doing with a car ?

    Thank you

    Reply
    • Sara (Debt Camel) says

      January 26, 2022 at 11:09 am

      So this is still your girlfriend’s car? Does she also drive it?

      Reply
  30. Rachel Sergent says

    March 16, 2022 at 11:49 am

    I am in the process of getting a DRO. My partner and I have a car loan, the car is in my name, but the loan is joint, but has always come out of my partners account. Will this have to be declared and will this be counted as my asset as it is worth £9500.00. We still have 10.000 debt left on car.

    Reply
    • Sara (Debt Camel) says

      March 16, 2022 at 12:02 pm

      was there a deposit paid on the car?

      Reply
  31. Sally says

    March 28, 2022 at 3:25 pm

    Hello I am considering a Dro as my basic income doesn’t leave me with much to spare. Question if I get commission payments how is my income worked out (they are not every month they are adhoc) but can be 1-1.5k. Will they average this over 3 months for example or will they see this as my monthly income (for reference I have only received 2 commission payments of this size in 8 months)
    Also how far back at Bank statements do they look? My brother loaned me 6000 nearly 3 years ago which I pay back 100 a month and would like to continue paying him, he does look after my son once a week so could I say this is childcare costs?
    Is there an expendature form a dro adviser will use that I can look at to confirm I am below the £75 a month?

    Reply
    • Sara (Debt Camel) says

      March 28, 2022 at 3:31 pm

      Can I ask how large your other debts are? Does this include any priority debts – rent, council tax, energy bills?
      Have you missed any payments to cards, loans etc?

      Reply
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