UPDATE - December 2023 Amigo has now issued 46% of decisions Amigo has told some people with current loans to stop paying The first decisions for current loans have being sent out but not many so far The first decisions involving a "full refund" for some later payments have been sent out. These are being called "set off refunds" on the decision you get. The "total cash claim value" … [Read more...]
Debt news and policy
Debt Camel articles on what's changing - and what ought to change - in the world of personal debt in Britain.
If you are interested in a specific area, look at: High cost credit news & policy and Insolvency news & policy.
Bad news – MSE Credit Club switches from Experian to TransUnion
In November 2023, MSE announced that its Credit Club report would soon switch to cover TransUnion data, not Experian data. MSE has told subscribers: The need-to-know change: Experian is stopping giving us access to its full credit report. So ... we’re moving to one of the other three big credit reference agencies, TransUnion. MSE has tried to dress this up - the first paragraph was headed The … [Read more...]
Morses Club goes under – in administration – Scheme fails
Morses Club went into administration on 17 November 2023. Morses Club was the largest doorstep lender in the UK after Provident stopped lending in 2021. Last year it had 144,000 customers. Morses also provided some payday loans through a subsidiary, under the name Dot Dot loans - this subsidiary is also now in administration. Morses employed 373 staff. The administrators have made 101 … [Read more...]
27% of adults use Klarna or other BNPL – regulation is needed
The FCA has published new research on Buy Now Pay Later (BNPL) usage which shows that BNPL was used by 27% of UK adults in the last 6 months of 2022. That is a large increase - only 17% of UK adults had used BNPL in the 12 months ending May 22. But if this is interest-free credit, does this matter? Other statistics from this research suggest that it does. What is BNPL? In this article, … [Read more...]
Should I get a smart meter?
Smart meters let you see the cost of the energy you are using immediately. 14 million households already have smart meters. But how useful are they in practice? And are there any problems? And is your supplier saying you have to get a smart meter as your meter is dangerous? There is one big issue you may not have heard of... This article looks at the pros and cons when you are thinking … [Read more...]
Will a prepayment meter make it easier to budget?
Many people want to reduce their gas and electricity bills and are wondering if switching to a prepayment meter will help. So could a prepayment meter help you to use less energy and budget more easily for these high prices? Sometimes a supplier will suggest you should change, saying the budgeting will be easier. But in 2022 and early 2023, many energy suppliers forcibly installed prepayment … [Read more...]
Buddy Loans administration – no money for cash refunds
Advancis Ltd, trading as Buddy Loans, went into administration on 7 September 2021. Buddy Loans was a small guarantor lender. Its loans were typical of the UK guarantor market - between £1,000 and £10,000 lent on a 1-5 year term at a 49.9% APR. The FCA describes these loans as "high cost". Buddy's slogan was: If you've got a good BUDDY, you can get a loan!" Advancis's last available … [Read more...]
The FCA’s Consumer Duty – a new overarching principle
On 31 July, the FCA's new Consumer Duty came into force, bringing in higher standards of consumer protection. You may not have heard of it, but financial services firms have been working for a couple of years to be ready for this. Delivering good outcomes for retail customers is the new 12th principle in the FCA's handbook and is described as the overarching principle. That sounds very … [Read more...]
Big hikes in Paypal interest rate & minimum payments
Paypal's interest rate increases Readers have reported getting an email from Paypal in June or July saying their interest rate will be going up a lot. In the email, Paypal warns: You will pay more each month and take longer to repay any outstanding balance on your account. Not good! A poll I ran on Instagram suggested more than half the Paypal accounts in the UK may be seeing an interest … [Read more...]
Making a claim to the Morses Scheme [old article]
UPDATE - Morses Club went into administration on 17 November 2023. This scheme has now been terminated. See Morses Club goes under – in administration – Scheme fails for details and what customers should do. Morses sent out a batch of decisions on 6 July 2023. Many people have found these confusing - see the comments below this article. At one point the email says in a grey box: "Morses … [Read more...]
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