On August 14, people who had borrowed from the Money Shop, Payday UK or Payday Express started to receive emails from Instant Cash Loans (ICL), the company that owns these payday lender brands. The email asks customers to vote to approve a Scheme of Arrangement. I have updated my Money Shop LATEST NEWS page with details of the Scheme and the voting arrangements. The Scheme limits the money … [Read more...]
Debt news and policy
Debt Camel articles on what's changing and what ought to change in the world of personal debt in Britain.
And for my weekly round-ups of debt and poverty news items, see Weekly News Summaries.
On 14 August, Instant Cash Loans (ICL) started sending out emails to 2.6million customers of the Money Shop, Payday UK, Payday Express and Ladder Loans with details about how to vote on its proposed Scheme of Arrangement. It says customers with an affordability complaint may get 80% of the value of their complaint paid out, but this may be significantly less if a lot of people claim. 80% … [Read more...]
The Financial Conduct Authority (FCA) has recently started a Credit Information Market Study. In the consultation on its terms of reference, the FCA is asking: Do you consider that the credit information market is working well? I don't think it is. It has grown up over the years into a poorly understood, complex system which has many problems. It isn't working well for consumers or … [Read more...]
Wonga stopped lending and went into administration on 30 August 2018, unable to pay refunds on all the payday loan affordability complaints it was getting. An unaffordable payday loan is one you could only manage to repay if you borrowed more elsewhere or didn't pay some bills. So you may have repaid a loan but still be able to claim a refund of the interest you paid if the loan was … [Read more...]
The Financial Ombudsman (FOS) has recently published two important decisions about guarantor loans, one where a borrower complained and one where the guarantor complained. I have covered the borrower case here: Ombudsman – Amigo did not check properly that a borrower could afford the loan. This article looks at the FOS decision about the guarantor for a loan. I have selected points from the … [Read more...]
The Financial Ombudsman (FOS) has recently published its decision on Miss G's complaint against Amigo. This FOS decision criticised Amigo's inadequate assessment of Miss G's income and expenses. It said her poor credit record meant Amigo should have verified the figures, for example by looking at bank statements. So FOS ordered Amigo to refund all the interest and charges she paid, plus 8% … [Read more...]
In June 2019, the bank regulator, the FCA, announced its new rules about overdraft charges. It called these: the biggest shake-up to the overdraft market for a generation. The new rules come into effect from April 2020 - that's a long while to wait if you are currently paying very high overdraft fees. And how much effect will they actually have? Fees will be getting simpler The new rules … [Read more...]
In May 2019, adjudicators at the Financial Ombudsman (FOS) made several dozen decisions upholding affordabilty complaints by people with Amigo loans. So far as I know, Amigo has accepted all these decisions and has paid out refunds. These adjudicator decisions are not published by FOS but readers have sent me copies of them. This article has some extracts so you can see what FOS is looking at … [Read more...]
This is a guest post from The Money Charity, the UK's financial capability charity. If you would like to receive its monthly statistical report The Money Statistics, sign up here. This paper was written as background research for The Money Charity’s responses to the Financial Conduct Authority consultations on the short term credit market. As a reference document it may be of interest to … [Read more...]
SpeedyCash had several high-street stores which stopped lending in 2017. It was the trading name of SRC Transatlantic Limited which went into administration at the end of February 2019. SpeedyCash had c 183,000 former customers. If you borrowed from SpeedyCash, you may have a claim for unaffordable lending. An unaffordable loan is one you could not repay, or which you only repaid with … [Read more...]