For several months QuickQuid has been refusing to consider any affordability complaints about loans made after March 2015. First it rejects a refund on any of these recent loans when a customer complains. Here is an example of how QuickQuid even classifies these loans separately in its reply to a complaint: Then, when a customer takes the case to the Financial Ombudsman (FOS), QuickQuid … [Read more...]
Getting out of debt
Practical articles about the different debt options, which might work for you and different ways of dealing with creditors
Don’t get an IVA if you expect to move house
A reader asked whether an IVA was suitable for her. As part of that she said: I am hoping to move in with a new partner later this year. I would have to pay more rent and bills but I would have lower petrol costs as he lives very close to my work. It is usually a bad idea to set up an IVA when you expect your living costs to change a lot in the near future and it is not certain what they will … [Read more...]
Recent payday loans make it hard to get a mortgage in 2019
Having a recent payday loan on your credit history can make it much harder for you to get a mortgage at a good rate - or even at all! If you have used payday loans, the best advice for a mortgage application is: wait until at least 12 months have passed after your last payday loan; always go through a good broker; a payday loan affordability complaint may help clean up your credit … [Read more...]
Claim PPI or make payment arrangement first… or neither?
A reader, Mr G, asks: Due to my personal circumstances, I was unable to repay my credit card and a personal loan to HSBC. My last payment and last contact with HSBC was ten years ago in 2008. Recently I have received a letter from Robinson Way, stating they have taken over my debts and I need to arrange repayment for a total of £2,900. My HSBC loan had the PPI that was sold to me for around … [Read more...]
Get a payday loan refund – with step by step details & template letters
Did your payday loans cost so much you had to keep on borrowing? The regulator will say your loans were unaffordable and this was irresponsible lending. You can get a refund of the interest you paid on unaffordable loans. It's easy to ask for a payday loan refund using the free template letters here. The letters work if your payday loans were repaid early, on time, … [Read more...]
I have debts – can I get a mortgage?
Mortgage lenders have to assess in detail whether a loan is really affordable for the borrower. You may think "well the mortgage is going cost the same as my rent, so obviously I can afford it", but the mortgage lender will be thinking ahead to when interest rates go up in 2019 or 2020. A few years ago, lenders only looked at the size of your deposit, your credit rating and your income. Now in … [Read more...]
Your IVA annual review – what happens?
A reader asked: I’m worried about my first IVA annual review. How much detail will they go into? I've found the year tough with a few car problems. I switched gas and electric to try to save money but it hasn't helped much. This is one of the many IVA issues where I have to start by saying that there is no definitive answer for everyone. It depends on the terms of your IVA, your IVA firm, your … [Read more...]
How to succeed with your New Year debt and saving resolutions
What are your New Year Resolutions for 2019? Ones about money are common - how to save more, clear debts, improve your credit record etc. Some people scoff these resolutions. But it's a good idea to take a step back once a year and ask yourself what you would like to change in the next year. If you know where you want to get to, there is a better chance you will end up there! Though you do … [Read more...]
Making bankruptcy look more scary than it is
It's natural to feel worried about bankruptcy, but some websites set out to make it sound a lot worse than it is. Some of what they say is simply wrong. Other bits may be right but they leave out important facts, so the issue sounds more difficult than it is in practice. And it's common for problems associated with bankruptcy to be listed in detail, but very similar points … [Read more...]
Too much debt – shall I stop paying into a pension?
If you are paying high interest on credit cards or other debts should you use every penny possible to reduce your debts? You certainly shouldn't have a lot of savings whilst you are in debt, but there are many good reasons why you should continue to make pension contributions. Nearly 10 million people have started saving money into their pension since auto-enrollment came in, where employers … [Read more...]
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