Have you had a letter from Prime Location Services? A typical letter from them says:
I am instructed to contact you as I believe you may be the person our client wishes to make contact with. Our trace team have made enquiries and have advised that your details have changed to the above address.
So it doesn’t mention why they are trying to contact someone with your name. Their website gives you the impression it could be an old friend trying to contact you, or perhaps an inheritance – so that sounds exciting…
But it seems much more likely that they are on a “fishing expedition”, contacting a lot of people about a debt where the debtor had a similar name to you.
Who is Prime Location Services?
There is no listed company with the name Prime Location Services.
The ICO reference number at the bottom of their letter is ZA019311. The nature of the Prime Location Services’ work is described as Consumer Credit Investigation and Debt Recovery. The ICO shows Natalie Bourner of 2nd Cartwright Court, Huddersfield, HD2 1GN as the data controller for Prime Location Services.
Natalie Bourner is listed as the contact for a lapsed FCA firm, name Natalie Alice Bunyer, interim permission number 570084, with the same Huddersfield address. The email address on the FCA register is email@example.com.
Two dormant companies (Tower Investigations Ltd and Columbus Investigations Ltd) are registered at the same Huddersfield address as Prime Location Services. Both have directors who are also directors of Global Debt Recovery.
Who is Global Debt Recovery?
Global Debt Recovery is a debt collector. It is FCA authorised, look it up here, and Natalie Bourner is listed as the contact for complaints. On the Companies House website, Natalie Alice Bourner, was a director until September 2016, and a Natalie Alice Bunyer (presumably the same person changing their name after marriage or a divorce) became a director in January 2017.
Globel Debt Recovery had previously listed various brand names on the FCA register: Armstrong Recoveries, GDR Collections, GDR, Global, Global Collections, Tracing Associates, The Winged Messenger, Intertrade Collections, Family Finance (New Malden). There are comments on the internet that they have also sent tracing letters with the names Absolute Locate and GDR Trace.
So what should you do?
So Prime Locations Services main work is in relation to debts and they have links to Global Debt Recovery who is a debt collector.
I don’t think you should respond to Prime Location Service’s very vague letter. There is no reason for you to contact them and provide your telephone number, details of your previous addresses and date of birth. If they have any evidence linking you to a debt, they should say what the debt is – until then, I suggest you just put any letters from them in a pile.
It would be a good idea to keep an eye on your credit records for the next year or so. Luckily this can now be done for free, see Check your credit record for details. You are looking for any debts that have just appeared that you don’t recognise. This isn’t likely to happen, but it is possible, so it’s good to be sure.
If you get a letter from Global Debt Recovery about a debt, that shouldn’t be ignored. If you don’t recognise the debt, send them a Prove It letter. A debt that seems to be more than six years old may be “statute barred” – if it is you still shouldn’t ignore a letter about it, but you don’t have to pay it, see Statute barred debt – common questions for more information and what to do.