This article covers letters from Reunite (website: reunitemenow.com) and Prime Location Services (website: primelocationservices.co.uk).
Both firms send “tracing letters”, trying to find someone, without saying anything about why they are trying to contact you. Both have links with Global Debt Recovery, who are a debt collector.
A typical letter from Reunite says:
We require your assistance with our investigation and ask that you call us on 0800 877 8764.
Reunite’s ICO reference number is ZA518696 and gives the Data Controller as David John Crozier. David Crozier’s LinkedIn page says that:
- he is the owner of thedavidcrozieragency, whose business he describes as “Customer tracing, personal, business to business, statute barred debt advice and asset recovery.”
- and that he is a Senior Operations Manager at Global Debt Recovery Ltd.
Here is a comment on a forum from someone who contacted Reunite to be told they were working for Global Debt Recovery, trying to trace an overdraft debt from 1999.
Prime Location Services
A typical letter from the Prime Location Services says:
I am instructed to contact you as I believe you may be the person our client wishes to make contact with. Our trace team have made enquiries and have advised that your details have changed to the above address.
The ICO reference number at the bottom of their letter is ZA019311. The ICO record shows Natalie Bourner as the data controller for Prime Location Services. Natalie Bourner is listed as a contact for Global Debt Recovery on the FCA register. And the ICO address for Prime Location Services is the same as the address for Global Debt Recovery.
Here is a thread on a forum from someone contacted by Prime Location Services where three other people said they had received similar letters.
Who is Global Debt Recovery?
Global Debt Recovery is a debt collector. It is FCA authorised, here is its FCA register entry, and Natalie Bourner is listed as the contact for complaints.
On the Companies House website, Natalie Alice Bourner, was a director until September 2016, and a Natalie Alice Bunyer (perhaps the same person changing their name after marriage or divorce) became a director in January 2017.
And a lot of previous names…
Global Debt Recovery has previously used the following brand names:
Armstrong Recoveries, GDR Collections, GDR, Global, Global Collections, Tracing Associates, The Winged Messenger, Intertrade Collections, Family Finance (New Malden).
There are comments on the internet that they have also sent tracing letters with the names Absolute Locate and GDR Trace.
Tower Investigations Ltd and Columbus Investigations Ltd, two dissolved companies, were registered at the same Huddersfield address (2C Dysonwood Way, Huddersfield) that Reunite currently uses. Both had a Celia Bunyer as a director, who is also a director of Global Debt Recovery.
What should you do with a vague letter?
So Reunite and Prime Locations Services both have links to Global Debt Recovery, who is a debt collector.
If you have received a vague, please get in touch, letter from either Reunite or Prime Location Service, I don’t think there you need to respond to it.
There is no reason for you to contact them and provide your telephone number, details of your previous addresses and date of birth. It simply isn’t a good idea to give your personal details to someone who doesn’t need to know them.
If they have any evidence linking you to a specific debt, they should say what the debt is. Then you can think if it is at all likely that you owe the money they are talking about.
Until then, I suggest you put any letters from either Reunite or Prime Location Service in a pile and don’t worry about them.
It would be a good idea to keep an eye on your credit records for the next year or so. Luckily this can now be done for free, see Check your credit record for details. You are looking for any debts that have just appeared that you don’t recognise. This isn’t likely to happen but it’s good to be sure.
But don’t ignore a letter from Global Debt Recovery
If you get a letter from Global Debt Recovery about a debt, that shouldn’t be ignored.
If you don’t recognise the debt, send them a Prove It letter.
A debt that seems to be more than six years old may be “statute barred”.
Find out more about this in Statute barred debt – common questions as some of the conditions for a debt being statute barred have changed in January 2019. National Debtline has a good factsheet on Statute barred debt and can answer your questions.
This is an update of a previous article about Prime Location Services. Reunite seems to be a new name in the same business.