When Which? asked some people to check their credit records, a third of them found inaccuracies. So keeping an eye on your credit reports is a good idea!
But how should you do it? In 2018 there are a bewildering twelve different ways to check your credit records.
Most people don’t need to pay anything to look at their records in detail, but tens of thousands of people are paying for expensive subscription services when they could get the information they need for free.
There are three main Credit Reference Agencies – Experian, Equifax and Call Credit – and they do not all have the same information.
The TOP THREE CREDIT CHECKERS – all free!
For 95% of people, there is a simple answer to the question. Use one of the following top three credit record checkers or, even better, get all three. They are all free and there is no need to remember to cancel after a free first month!
- MSE’s Credit Club for Experian details,
- Clear Score for Equifax details and
- Noddle for Call Credit records.
If you want to know exactly what you will get and what all the other more complicated or expensive alternatives provide, the details are in the following table:
What exactly do all the credit checking alternatives give you?
|records but no score|
|Experian statutory report||no||EX||no||no||daily||free|
|Equifax statutory report||no||EQ||no||no||daily||free|
|Call Credit statutory report||no||CC||no||no||daily||free|
|score but no records|
|Experian Credit Matcher||EX||no||yes||yes||monthly||free|
|score & records|
|Experian Credit Expert||EX||EX||yes||yes||daily||£14.99/month|
|Equifax Credit Report||EQ||EQ||yes||no||daily||£7.95/month|
|My Credit Monitor||CC||CC||no||no||daily||£14.99/month|
|MSE's Credit Club||EX||EX||yes||yes||monthly||free|
|Check My File||all 3||EQ,CC||yes||yes||monthly||£14.99/month|
In that table:
EX = Experian; EQ = Equifax; CC = Call Credit.
Tips – often rather vague suggestions about how you could improve your credit score
Match – suggests what other loans or credit cards you may be approved for
Don’t choose any of the ones you have to pay for!
There is no good reason to sign up for the services that charge you anymore – you can get all the info you want, for free, every month from the other options.
Check My File may look at first glance as though it gives you everything all in one report, which could be convenient. But it doesn’t! It gives you all the Equifax and Call Credit information, but for Experian you only get the score, you can’t see the detailed credit records. As Experian is the largest credit reference agency, this makes it quite misleading, I think. Definitely not worth paying for.
Some services let you see the up to date situation each time you use them (“daily”). Others take a snapshot every 30 days (“monthly”). This may sound nice but it doesn’t really matter as credit ratings usually change fairly slowly. If you have closed an account or started making payments to a new one, it will take a few weeks for the lender to update the records anyway!
So which should you use?
That depends on why you want to look. Here are some typical reasons, together with my suggestion for each situation.
A quick look at your credit score
I would sign up to Experian’s Credit Matcher. It’s a very simple sign up process and it’s free. If you think the result is lower than you expect, go into more detail. Not all debts show up on all agencies (see Is Experian or Equifax better? for more about this). Experian is the largest CRA that is used by the most lenders, so if you only want to check one, go for that.
See the details of your credit records
If you want to know the details of when defaults will disappear or clean up your credit record after bankruptcy or other forms of debt management, use all the TOP THREE CREDIT CHECKERS. If you only use one you may miss something important.
Apply for a loan or credit card
I would go for MSE’s Credit Club. You have to give extra information about your income and dependents, but the extra “affordability” checks and being based on Experian data which is used by more lender should make their recommendations more accurate.
Going to apply for a mortgage
Definitely, use all the TOP THREE CREDIT CHECKERS. Looking at everything from the credit details to who you are associated with. It’s good to do this at least six, preferably twelve months before you want to apply for a mortgage so there is time to sort out any errors you find.
I am sceptical about mortgage eligibility recommendations from any of these services. Unless you have an excellent credit rating with all three CRAs, a good income for the amount you want to borrow and little or no debt, you should be talking to a mortgage broker, not take a punt on a suggestion from one of these services.
Surprised to be declined for credit
Checking your credit records should be the first thing you do – use all of the TOP THREE CREDIT CHECKERS. If that doesn’t show what the problem is, you need to check to see if your name is in a fraud database.
Send report to the Ombudsman for a payday loan refund
If you are asking for a refund for a payday loan, it’s best to use the Noddle report because most payday lenders report to Call Credit, rather than Experian or Equifax.
Updated in May 2018 when prices changed after GDPR.