Debt Archives

Getting out of debt

Practical articles about the different debt options, which might work for you and different ways of dealing with creditors

Should I stop debt payments before my DMP starts?

A reader asked: My StepChange DMP will start in 2 months time, in October. Do I have to make the payments to my creditors in September? Because it's going to be a real struggle. Could I offer them less? I asked what her StepChange monthly payment will be, It's going to be about £250. She said: I need to admit that this feels life-changing. Why did I not do this last year? I can’t believe I … [Read more...]

What should the default date be & when will it disappear?

A default hurts your credit score, but how long for? That depends on the default date recorded on your credit file. If a the default date is too late, it harms your credit score for longer than necessary. The Key Rule to remember is "A default drops off after 6 years". This always happens, regardless of whether: you have repaid it in full you made a partial settlement you are still … [Read more...]

Credit cards – the minimum payment trap

Do you only make the minimum payments on your credit cards? If money is tight, you may feel you can't afford more... But do you know that there is a simple alternative that will speed up debt repayments a lot, not harm your credit record and not cost you any more? Repaying a credit card with minimum payments How long does it actually take? Suppose you buy something that costs £2,500 on a … [Read more...]

Car finance commission – can you get a refund?

There are now two different types of car finance commission complaints, "discretionary commission" and "undisclosed commission". In January 2024, the FCA allowed car finance firms to "pause" their handling of discretionary commission complaints. Then in October, a major appeal court case covered a completely different reason for asking for a refund of car commission - it was not fully explained … [Read more...]

What to do if a creditor won’t freeze interest

What can you do if a creditor is still adding interest when they have been asked to stop? This can happen if you have a payment arrangement. It also sometimes happens, but much more rarely, in a Debt Management Plan (DMP). Most creditors do freeze interest if you have supplied a reasonable Income & Expenditure Statement. If you are in a DMP, your DMP firm will have sent the creditor … [Read more...]

Worried about starting a DMP? Answers to common questions.

A reader said she was scared about starting a Debt Management Plan (DMP). She was worried her creditors might not freeze interest or could take her to court. Another reader asked if he can get a new mortgage fix if he is in a DMP I thought it would be useful to look at the most common concerns people have about DMPs. Setting up a DMP Will I get lots of phone calls from creditors? You … [Read more...]

Can’t pay your bills & debts? What help can you get?

What help can you get if you can't pay your important bills and debts? If you don't think you can manage to pay everything, this article looks at your options for priority and nonpriority debts. And how to get help, with debts and with benefits. Get a budget & know what is top priority When there isn’t enough money to pay for everything, you have to make choices. It’s important to … [Read more...]

The best free ways to check your credit score

Keeping track of your credit record is smart, but how do you go about it? With more than a dozen ways to check your credit record in the UK, it can get confusing. So, what are your options—and which are the best free ones? And is it ever worth paying for "extras"? Many people think they have a single credit score - WRONG! The three Credit Reference Agencies It is a myth that everyone has a … [Read more...]

HSBC pays compensation for not saying a debt was unenforceable

In 2023, Miss M asked HSBC to produce the Consumer Credit Act(CCA) agreements for her debts. If a creditor cannot produce the CCA agreement for a relevant debt, the debt is unenforceable in court and the consumer can stop paying it. The older a debt is, the less likely it is that the CCA agreement can be found. Miss M's debts were very old. Asking for the CCA agreement is a simple procedure … [Read more...]

Thousands should switch from DMPs to a DRO after rule changes

UPDATE From summer 2024 you can qualify for a DRO with debts of up to £50,000 and the permitted value of a car you can own is being doubled to £4,000. Thousands of people who are renting will now be eligible to apply for a DRO because of the 2021 and 2024 changes which both extended the eligibility for Debt Relief Orders. Many people who have a Debt Management Plan (DMP) or have payment … [Read more...]