UPDATE in August 2021 Barclaycard is sending out some letters saying "they have noticed a mistake was made with one or more statutory notices(s) in the past". That's very vague! But those too may well be the "NOSIA refunds" described in this article. In June 2021, Santander sent some credit card customers a letter saying they would be paid a refund because Santander had failed to send them … [Read more...]
Debt news – 11 July 2021
The decision that the UC £20 a week uplift is being removed in October is the biggest - and worst - news possible for the debt advice sector. Debt news UK banks bolster debt collection teams ahead of first Covid loan repayments City AM: Britain’s four largest banks have hired over 750 workers in their debt collection units in an effort to manage a wave of potential defaults. “Should I … [Read more...]
“Should I stop paying Amigo?” – the pros & cons
The Financial Ombudsman (FOS) has recently emailed customers saying it has put Amigo complaints on hold because: ... even if we were to now investigate and even uphold your complaint, we understand that Amigo wouldn’t pay you the compensation we awarded. This follows a decision by the FCA to allow Amigo an "informal moratorium" on paying refunds. Many people now want to know if they should … [Read more...]
Money Shop Scheme to pay 2nd small refund in December
A "Scheme of Arrangement" is in place for borrowers from the Money Shop, Payday UK or Payday Express who were given unaffordable loans. The ICL Scheme of Arrangement has paid the large majority of ICL customers who had a claim for unaffordable lending accepted in May and June 2021, see Money Shop, Payday UK / Express – Latest news for details. What happens next? A few people have not … [Read more...]
DROs – what if my pay increases or I get a lump sum of money?
A Debt Relief Order (DRO) is a simple and cheap alternative to bankruptcy if you are renting and have little money to spare each month to repay debts. A DRO lasts for 12 months and during this time you must inform the Official Receiver (OR): if you receive any money or other assets, or if your income increases. If this happens, the OR may 'revoke' your DRO. That is the legal term … [Read more...]
Thousands should switch from DMPs to a DRO after rule changes
The rules about who can have a Debt Relief Order (DRO) were relaxed on 29 June 2021. You can now qualify for a DRO with debts of up to £30,000 and you are allowed more assets and more spare income. It is estimated that an extra 13,000 people a year who are renting will now apply for a DRO because of these changes. Many people who currently have a Debt Management Plan (DMP) or have payment … [Read more...]
New DRO rules – should I end my IVA and change to a DRO?
From 29 June 2021 the rules about who can have a Debt Relief Order (DRO) are being relaxed so a lot more people will qualify. For example, under the old rules your debts had to be less than £20,000 - now they can be up to £30,000. And other DRO criteria have also been widened. The Insolvency Service thinks an extra 13,000 people a year may now qualify for a DRO. Are you one of them? If you are … [Read more...]
Amigo – what is happening with “Scheme 2.0”?
It is now three weeks since Amigo's proposed Scheme of Arrangement was rejected by the court. The FCA told the court the Scheme was not fair to customers, a more fair Scheme could be proposed and it didn't think Amigo would go into administration immediately. The judge concluded by saying: The FCA expects the directors to continue to explore and promote a restructuring which fairly allocates the … [Read more...]
Equifax changes credit scores on the quiet
Equifax used to calculate credit scores for consumers out of 700. But in April 2021 it switched to calculating scores out of 1000 and has changed the bands used to describe your credit rating. Oddly Equifax hasn't made an announcement about these changes. The Equifax Credit Report & Score has been updated but hardly anyone uses that. Most people see their Equifax score using the … [Read more...]
Court rejects Amigo Scheme of Arrangement
On 19 May 2021 the Sanction Hearing was held for Amigo's proposed Scheme of Arrangement. On 24 May, judgment was given and the Scheme was rejected. The Amigo Board says : The Board is reviewing all options including an Appeal. A further update will be given in due course. This article looks at the Scheme, the judgment and what may happen next. The proposed Scheme The Scheme was proposed by … [Read more...]
Sunny customers owed refunds paid at 3.21p in the £
On 28 May 2021, the KPMG administrators announced they will be paying 3.21p in the pound to c 40,000 people who submitted a claim for unaffordable loans. All 500,000 customers with mis-sold loans should have had their credit records repaired, see below. 40,000 people is a low number as the administrators calculated that more than half a million were mis-sold loans. Many people may not have … [Read more...]
Money Shop Scheme starts paying out – customers will get 4.31%
I have asked Instant Cash Loans (ICL) what percentage rate will be paid in the ICL Scheme of Arrangement and when customers will be paid. I am told the Scheme will be paying 4.3p in the £ to customers who are due a refund. Some payments are starting this week, they are expected to complete by the end of June 2021. UPDATE - ICL have now officially said it will be 4.31% Which customers … [Read more...]
What help is there when you can’t pay the mortgage?
Special Coronavirus rules were introduced by the FCA to help people who could not pay their mortgage: you could have 6 months payment deferrals - sometimes called payment breaks or payment holidays - if you or someone in your household had financial problems because of Coronavirus; the deadline to apply for a payment holiday was 31 March 2021; all payment holidays must end by 31 July … [Read more...]
Good news – higher DRO limits from end June 2021!
UPDATE 10 May 2021 The Insolvency Service has announced the new limits that will be introduced for Debt Relief Orders (DROs) from 29 June 2021. These are: the total debt allowable in a DRO goes up from £20,000 to £30,000. the level of "surplus income" after paying your bills and everyday expenses has been increased from £50 to £75 per month. an increase in the general assets you … [Read more...]
Provident closes its doorstep loan operation after 140 years
On 10 May 2021, Provident Financial Group (PFG) announced that it was closing its home credit operation, also known as doorstep lending. Doorstep lending has been at the heart of Provident's business for most of its 140-year history. Agents would visit customers at home, giving loans and collecting weekly repayments. Now Provident says: In light of the changing industry and regulatory … [Read more...]
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