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Getting out of debt

Practical articles about the different debt options, which might work for you and different ways of dealing with creditors

Improving your credit score after an IVA

An IVA wrecks your credit record for at least six years. It can be longer than six years if your IVA doesn't complete within the 6 years, perhaps because you have had payment breaks. After your IVA finishes, in theory you don't need to do anything and all the problems will disappear from your record after the six year point... But it is important to check your IVA firm has closed down your … [Read more...]

November 18, 2022 Author: Sara Williams Tagged With: Credit ratings, IVA

What to do if Full & Final settlement offer is rejected?

Why has a lender or debt collector rejected your settlement offer for a debt?

A reader asked what she should do as her reasonable Full & Final settlement offer had been rejected. It's going to seem obvious, but the creditor rejected the offer because it didn't seem reasonable to them. You may think "I paid off the amount I borrowed ages ago, their interest is too high" or "They probably bought this debt for pennies, so they should be happy to accept 20%" but … [Read more...]

November 17, 2022 Author: Sara Williams Tagged With: Full & Final settlements

Disability benefits – do you have to use them to pay your debts?

man on crutches

Disability benefits such as Personal Independence Payment (PIP), Disability Living Allowance (DLA), and Attendance Allowance (AA) are meant to cover the extra expenses you have because of the disability. So do you have to use this money to repay debts? To someone who isn't disabled, your benefits may look high - but you have a lot of costs other people don't have. In 2022 this is a real … [Read more...]

November 4, 2022 Author: Sara Williams

DROs – what if you have a car on HP?

You can't have a Debt Relief Order (DRO) if you own a car that is worth more than £4,000. But what happens if the car is on HP? A reader, Mrs T, asked: I am drowning in debts and only just under the total DRO debt limit. I have been advised that a DRO would be my best option. However I didn't tell the debt adviser that I have a car on HP which I still owe £7k as this would take me over the … [Read more...]

October 10, 2022 Author: Sara Williams Tagged With: DRO

Section 13A – a little-known way to get Council Tax written off

Councils in England and Wales can reduce or write off your council tax under Section 13A (1)(c) of the Local Government Finance Act 1992. This has been called "the best-kept secret in council tax law". These Section 13A write-offs can be used if your house is uninhabitable because of flooding or fire. But you can also get a write-off if you have no money to pay your council tax after paying for … [Read more...]

October 2, 2022 Author: Sara Williams

Car finance affordability – what you get if you win a complaint

Refunds for unaffordable credit are usually simple - you get a refund of interest paid and, if you still have the account, only have to repay what you borrowed with no added interest. And your credit record is cleaned. That is the basis for car finance affordability complaints too. But here there is an extra factor - what happens to the car? When you make a car finance payment, some of it is … [Read more...]

September 20, 2022 Author: Sara Williams Tagged With: cars

Were you sold a car on unaffordable finance?

Was your car finance unaffordable? The FCA, who regulates car finance lenders. and the Financial Ombudsman (FOS) say: a loan is only affordable if you can make the repayments on time, without hardship and still meeting your other commitments. That means you need to be able to pay all your other debts, your normal household bills and expenses as well as the new car loan payments. You may … [Read more...]

September 15, 2022 Author: Sara Williams Tagged With: cars, Refunds

Help with IVAs if you can’t pay because of the cost of living

Many people in an IVA are currently struggling because of the large rises in bills and prices in 2022. The Insolvency Service has now issued Guidance to support the IVA protocol. (That is confusingly laid out  - look for the section headed 60) Guidance to support the IVA protocol for existing protocol compliant IVAs: 26 June 2022.) This sets out what extra help IVA firms should provide … [Read more...]

July 4, 2022 Author: Sara Williams Tagged With: Insolvency news & policy, IVA

“A mystery CCJ on my credit record – I know nothing about it”

A reader, Ms J asked about a CCJ that suddenly appeared on her credit report. "I check my credit record a couple of times a year and there is now a CCJ on there. It looks like it was added 2 months ago at an address I left ages ago, possibly 8 years.   I don't even know if this is real or some sort of error. It's only a few hundred but I don't want to pay it if I don't have to and I don't know … [Read more...]

June 8, 2022 Author: Sara Williams Tagged With: CCJ, Credit ratings

How can my creditors find me?

If you are very worried about your debts, you may be wondering how easy it would be to disappear and leave them all behind. perhaps you have already gone, leaving Britain because of Brexit. Will your old records be linked with new ones on your credit records? Can your creditors find you if move, go abroad, change your name? Some of these sorts of ideas aren't very sensible - and there may be … [Read more...]

March 18, 2022 Author: Sara Williams Tagged With: Credit ratings

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