Councils in England and Wales can reduce or write off your council tax under Section 13A (1)(c) of the Local Government Finance Act 1992. This has been called “the best-kept secret in council tax law“.
These Section 13A write-offs can be used if your house is uninhabitable because of flooding or fire. But you can also get a write-off if you have no money to pay your council tax after paying for essential living costs.
This article looks at how to apply for a Section 13A reduction because of financial problems, and how to appeal if the council rejects it.
Contents
Do you have a better option?
There may be easier, quicker, more certain ways to get help with your finances. So look seriously at all your other options.
Council tax is a priority debt. That means you have to pay it even if you then can’t pay a loan or a credit card. A section 13A application will be rejected if you are still paying other non-priority debts.
Could you pay all your priority debts and essential living costs if interest is frozen on your loans, credit cards etc? In that case, look at a debt management plan or a token payment plan.
If your problem is bigger and you don’t have enough income to pay your priority debts, talk to a good debt adviser about the different types of insolvency. A Debt Relief Order for example will write off all your council tax arrears and most of your other debts as well.
A section 13A application is something to fall back on when other debt solutions won’t work for you.
Most people need help with an application
Section 13A applications aren’t easy. Most people would benefit from help:
- you will need an Income and Expenditure statement (I&E) – debt advisers are experts at drawing this up. It will often need to be a household I&E covering your partner’s income and expenses as well.
- there may be able other benefits you could claim or a better debt solution that covers more of your debts;
- a letter from a debt adviser in support of your application will prove that you have looked at your other options;
- a debt adviser can set up a “breathing space” if this would help you.
So unless you are very confident and council tax is your only problem debt, I strongly suggest you talk to a debt adviser.
It’s best if the adviser is local to you.
Although the law is the same across England and Wales, different councils have different procedures. A local agency may have experience with section 13A applications to your council.
You can get free local advice from your local Citizens Advice, a Law Centre or a service run by your council. In the rest of this article, I just say “Citizens Advice” for short!
Do this before applying for a council tax write-off
1) Get details of your council tax arrears
Councils account for money in tax years, which run from April one year to March the next year. If you are getting letters from the council or a bailiff saying you owe £450, that may be your council tax debt for this tax year and you may also have arrears in previous years.
Unless you are 100% definite you only owe money for the one tax year, phone your council tax department and ask them for details of all the council tax years you owe money for.
2) Other reductions or benefits you may be entitled to
You can get a section 13A write-off in addition to claiming other reductions such as:
- the 25% single-person discount;
- your council’s normal Council Tax Reduction provisions for people on a low income;
- a Discretionary Housing Payment (DHP) to help with your rent costs not covered by Universal Credit or Housing Benefit.
Most councils expect you to have applied for all the other help you may be entitled to before making a Section 13A application. Your local Citizens Advice can advise what else you may be able to claim.
3) Find your council’s section 13A policy
If you apply for a reduction, the council has to consider your individual case. But councils should have a policy that covers how they make a decision. Knowing what this policy can help you write a better application.
Some councils explain their Section 13 A policy on their website. To find this is to use the search box on your council’s website and look for Section 13A or Discretionary Council Tax Reduction.
If you can’t find anything on their website, this doesn’t mean they don’t give section 13A reductions – they just don’t want people to know about them! So phone or email the council tax department and ask how to make an application for a Section 13A Discretionary Council Tax Reduction.
Read the policy carefully and think about how it applies to you.
If the council policy seems to dismiss your situation, talk to your local Citizens Advice. For example, some councils say you can only apply for a reduction/write-off for the current council tax year – that is wrong!
4) Get an Income & Expenditure statement
A good I&E is vital for making a successful application for a write-off. The aim is to show you don’t have enough money to make an arrangement to repay the council tax owing, which is why it should be written off.
You can use National Debtline’s Your Budget tool to draw one up. You can send a copy of this to your council with the section 13A application.
Your I&E should either be balanced with income and essential expenditure about equal, or it may be in deficit with your essential expenditure being larger than your income. It should not show a surplus, as the council would expect you to use that to pay the council tax.
It has to be accurate. You can’t increase some of the numbers so that your position looks worse! You must supply bank statements with your application so this will be obvious.
Expenditure to inessentials should be stopped. This includes not making any payments to non priority debts such as unsecured loans, credit cards, catalogues and your overdraft. If you are currently paying some of these, you need debt advice on stopping so that you have more money to pay to priority debts such as council tax.
If you are making changes, eg you are stopping paying a debt and a couple of subscriptions, then you can include a note with the I&E to say what you have done.
Your local Citizens Advice can help you sort out priority and non-priority debts. They can talk about your debt options and what expenditure may be accepted as “essential” by your council.
Making the Section 13A application
Using the council’s form
When the council provides a form, use it. When the council asks for specific evidence you must supply this. Some councils ask for your bank statements, payslips, benefit letters and/or an I&E sheet produced by a local advice agency.
If this seems intrusive, remember this is a discretionary reduction, so the council is entitled to ask for details about your finances. Your application is likely to be rejected if you don’t send this, and you won’t win an appeal.
When the council just says “send supporting evidence” without a list, you should attach an I&E sheet and your two most recent bank statements. If you have a partner who lives with you, attach their bank statements as well. If you have several bank accounts, send them all – you don’t want the council thinking you have another account with a lot of money in it!
Also include any other documents that may help explain your situation.
No form? Send an email
Don’t do this if your council provides a form for Section 13A applications. It just wastes time as the council will probably reply that you have to complete their form.
But if there is no form, you can email your application to the council tax department. NB send this to the council tax department itself, not the benefits department.
My name is [xxxxxx]. I am the [owner/occupier] of [address & postcode].
I am the person liable for council tax. My council tax account number is [999999999].
I write to apply for a discretionary reduction in the amount of council tax under section 13(A)(1)(c) of the Local Government Finance Act 1992 that I owe for the following tax years: [2020/21 and 2021/22].
I am currently in receipt of council tax reduction but I cannot pay the reduced amount OR I have applied for council tax reduction but I will not be able to pay the reduced bill if that is awarded OR I have been told I do not qualify for council tax reduction because [xxxxxxxxxxxxxxxxxxx].
My reasons for applying for a discretionary reduction are as follows [see Reasons below]
I attach an Income & Expenditure statement, showing that I have no surplus income to make payments to these council tax debts, and my latest two bank statements.
[also attach & list anything else that supports your request: receipts, medical reports, statements of expenditure, letters from other people in support]
I look forward to hearing from you within two months of the date of this letter.
If you do not accept my application, I will be appealing to the Valuation Tribunal under section 16(1) of the Local Government Finance Act 1992.
Yours faithfully, [name]
Possible reasons why the council should write off tax
The basic reason why the council should write off your council tax is that your budget shows you do not have any money at all to pay the council tax after paying for your essentials.
But your application can also explain the cause of your problems and their effect on you and your family. Here are some examples – there may be other points that matter for you.
- A specific life event (redundancy, sickness, caring responsibilities, divorce, economic abuse, business failure, etc) may have caused your difficulties.
- If you could not get financial help because of Covid-19, explain why.
- If you have been badly affected by inflation in 2022, explain this. Perhaps you have a long commute to work to the petrol costs have been much higher. Or a mortgage fix may have ended and so you now have a much higher monthly payment.
- If you can afford to pay this year’s council tax, but not the arrears on previous years, point out that your budget has no surplus income and if you have to make payments towards previous years arrears, you won’t be able to pay this year’s tax.
- You may have to have a car because of getting the children to school or to be able to find a new job if there is no suitable public transport.
- Add if you have discussed your budget with an advice agency. A letter from the agency in support of your application could be helpful. That letter could mention if you have been getting help from a foodbank.
- If your health (or your partner’s or your children’s) is an important factor, a letter from your GP may be useful saying why this prevents you from working and if it is unlikely to improve in the next year. In particular if any health problems mean you have to have a warm house so your energy bills are very high.
- Say if making an arrangement to pay the council tax arrears would mean you are unable to pay your rent or mortgage. . When your benefits are reduced because of the benefit cap, or you are not able to claim benefits for a third child, or you have a bedroom tax penalty but there is no other accommodation you could move to, explain the strain this puts on your budget.
- If you have a mortgage and you are not yet getting any help through Universal Credit, or if the help is only being paid at a much lower interest rate, explain this.
- If you cannot move somewhere cheaper because of caring responsibilities, or you are in a house that is adapted for your needs, or your house is unsaleable eg because of cladding problems, explain this.
You don’t need to write a lot. The numbers are in your I&E, you are just giving an explanation.
The key points to make are about why your income is low, why your expenses are high, how you have tried to reduce them and whether your problems are likely to carry on.
Appeal to the Valuation Tribunal
If you don’t get a reply from your council in two months, or you are rejected, you could complain to the council. But this rarely works and it may delay taking your case to the independent Valuation Tribunal, as the Valuation Tribunal will need to be satisfied that the Council has had time to reply to your complain. So it’s often best to send the appeal to the Valuation Tribunal straight away.
The Valuation Tribunal considers all appeals about council tax matters. It is independent of your council and it is free to appeal to them.
You should make an appeal within two months of getting a rejection from your council (or when two months has passed without the council replying.)
Reasons to appeal
Did you supply all the information the council asked for? If your application was rejected because you didn’t, you need to tackle that, not make an appeal.
You should appeal if:
- no reason was given for rejecting your application;
- the council seems to have applied a blanket policy such as “we only give reductions for the current year, not previous years” or “we do not give reductions to people who are in work” – they should have considered your specific case and whether you can pay the arrears;
- the council says it has used up all the allocated money for this sort of reduction – they are not allowed to limit their discretionary reductions in this way;
- the rejection is unreasonable, the council seems to have made a mistake or has ignored a key fact in your case.
If you are not sure, talk to a local debt adviser:
- they will be able to help you explain what to say on the appeal form;
- they may also be able to get your council to suspend enforcement such as bailiffs while an appeal goes through.
The appeal process
The appeal process is described on the Valuation Tribunal for England website. (There is a separate website and procedures for Wales, see a local advice agency for help with this.)
You want the page for Appealing about liability – this is not the page for appeals about Council Tax Reduction.
In your appeal you need to explain what you think was wrong with your council’s decision and what you want the Tribunal to do – in your case, order the council to reduce or write off your council tax arrears.
If you think the council made a wrong decision, this is your chance to explain more clearly why you have no surplus income after paying for essential to make arrangements to pay the council tax. As with your application to the council, you can attach supporting evidence.
A local debt adviser will be able to help you with this.
You are more likely to win an appeal if you attend the hearing. The hearing is less formal than a court of law. You do not need a solicitor to represent you. A friend or adviser can attend with you.
Will this work?
Section 13A write-offs aren’t common because hardly anyone has heard of them! But in 2025 these discretionary write-offs may be more used because so many people have major financial problems because of the cost of living.
I don’t know how likely your application is to be accepted by your council directly.
Maximise your chance by getting debt advice to put together a good budget and make sure you aren’t making payments to non-priority debts.
Your council may reject your section 13A application but find some other pot of money they can help you with. This would still be a good result for you!
The Valuation Tribunal says about 1 in 3 or 4 appeals are upheld. This is across all types of complaints, there aren’t any statistics for discretionary council tax reductions specifically.
Maximise your chance by talking to a debt adviser about your case and by attending the hearing.
Worrying about whether this will work is not a reason to delay trying if this is the best way forward for you!
You can ask a question or leave a comment below this article.
Could a Debt Relief order help you?
Claire S says
Hi Sara, we are starting to make more of these applications in my local Citizens Advice and this article is so helpful – thank you!
Lisa says
Hello,
My partner who is in his early 50s, has approx £4,500 of council tax arrears dating from around 2009.
He has always received single person discount of 25% as he lives alone.
He has been unemployed and on Jobseekers Allowance/Universal Credit and in receipt of Council Tax Benefit for the majority of this time and has been for the last 7 years.
The council get liability orders and bailiffs send letters but they never attend his property. Then it goes back to the council and eventually back to bailiffs again and round and round it goes.
He is unable to pay and applied for a discretionary write-off.
The council wrote off this years liability of £281.92, but not any of the previous arrears.
Is there anything that can be done in this situation?
Any help most appreciated. Thank you, Lisa
Sara (Debt Camel) says
Can I ask if he has any other debts? Overdraft, catalogues, arrears on water or energy bills etc?
How long ago was the decision on his section 13A application this year?
What reason did they give for not writing off previous arrears?
Lisa says
Thank you for your prompt response.
He does not have an overdraft as he has bad credit due to lots of debt in the past which also led to 3 CCJs.
He has
– £600 credit card debt which is defaulted and with a DCA which is showing on his credit files, but all other debts including the 3 CCJs have fallen off the credit files and he did not make any payment towards any of this as he was unable to
– £320 of water arrears
– prepayment gas and elec which is very expensive, but he uses very little
– rent arrears of £1500 which the landlord (housing association) make deductions for every month from his benefits
– a credit card with credit limit £200, balance £220 with breathing space, but not able to make minimum payments
– a credit card with credit limit £600, balance £660 with breathing space, but not able to make minimum payments
He told them everything and the fact that he is struggling with mental health issues which have got worse during the pandemic.
The council made the decision a month ago.
The council provided him a link to fill out a form on their website but it was titled “Council Tax Discretionary Reduction form”, not a section 13A application – is this still the correct form?
They gave no reason for not writing off previous arrears.
He only realised that they’d written off this year’s liability when they replied back to his email yesterday as he asked them for an update having not heard from them. Apparently, they are in the process of sending an adjustment notice informing that the balance is now zero for this year.
Is there anything further that can be done?
Thank you
Sara (Debt Camel) says
“Council Tax Discretionary Reduction form” may be the right form. Which council is it? If you can say I can have a look at their website.
Did he get a reply in writing to his application? If he did, did this just ignore his request for previous years to be written off or did they reject this with no reason?
He can appeal to the Valuation Tribunal – this has to be done within 2 months of getting the decision so it may now be urgent, or it may not, it isn’t clear if has actually be formally told what the decision is.
Lisa says
The council is Bromley
He did not get a reply in writing.
However, the post arrived this morning, and they have sent the ‘adjustment notice’ they referred to in their email response yesterday.
It is essentially a council tax bill which does not state the figure £281.92 (which they say was written off) anywhere, but it says balance owing is £0.00.
There is nothing else accompanying this, no letter or notes, so it appears they have ignored his request for previous years to be written off or simply decided to only write off this year.
Should he ask them to revaluate the decision?
Or ask for a formal response with their decision and a written explanation so that he can appeal to the Valuation Tribunal?
Thank you
Sara (Debt Camel) says
Yes that is the right form – the link at the bottom goes to a page which explains it is the section 13A policy.
Is he assuming the previous years have not been written off or has he been told that on the phone?
If he is just assuming it, he should go back and ask for clarification on the decisions about arrears in previous years.
If he was told they are not being written off, I suggest he asks for an explanation about why they have not been written off as he will be taking the case to the Valyation Tribunal.
Lisa says
Thank for looking into this and confirming.
They communicated by email and the council said a Discretionary amount of £281.92 was written off which was for the current year.
I will get him to write to them asking why they haven’t written off previous years and mention about taking the case to the Valuation Tribunal.
Most grateful for your help and time.
Justin says
Hi Sara
This Section 13A, wondered if it could help me. I am struggling to pay my reduced council tax already (reduced due to 25% SPD and reductions from CTS based on benefits – Income-based/Income-related JSA). Really worried as with gas and electric prices going up how I can manage this. Do I need to wait until I have a debt with CT until I can? I own my home so the housing benefit element etc is not applicable to me. I do get a very limited SMI for mortgage interest.
Thanks
Justin
Sara (Debt Camel) says
Are you making payments to any other debts apart from your mortgage?
Justin says
Token payments of £1.00 being made to some unsecured credit cards and overdraft, plus min repayment to a Capital One card (bal £400 ish), currently in slight debt (two or three months) on TV Licence, Sewerage, Water (both are billed separately where I live) and more in debt on Gas and Electric (several months). Even without paying any CT at all, it is a real struggle, so surely my essential bills mean I could apply for 13A exemption?
Sara (Debt Camel) says
You may be refused a Section 13A application if you are making minimum payments to the Cap One card. And its also best to stop the token payments as well – your situation is then clear, you are not paying any non priority debts at all and still cannot afford to pay the council tax.
Also you do need to stop paying Cap One – it isn’t a lot of money but that money needs to pay the TV license and your energy bills.
I suggest you talk to your local Citiznes Advice about this, or national debtline on 0808 808 4000.
Linda says
Can I ask please. You say in your article that this can be claimed if your house is uninhabitable because of flooding. Can this be claimed historically? I have council tax arrears from when I lived in my previous housing association house 2/3 years ago. We had two major floods (outside dirty flood/rain water coming in the house) and twice my children had to move into hotels as we had no kitchen or downstairs living,the downstairs had to have all the plaster removed and there was bricks and rubble everywhere whilst they were doing other major building repairs. It spanned a couple of years on and off and we lost everything twice as my furniture was classed as contaminated and taken away. At times we had to live in our bedrooms as the downstairs was inhabitable was meant no kitchen or appliances as they had to replace the kitchen. Yet we stayed there, living in bedrooms on the second occasion. The councils environmental health were actually involved as it happened twice over about an 18 month period because of poor drainage outside the property when it rained heavy. They will have a record.In the end the housing association had to move us. We are now paying back council tax arrears from the time we lived there. It happened about 2/3 years ago. But we are paying arrears from that time at the moment. Should i enquire about this? I did at the time have to put in a complaint in so I have plenty of evidence and photos
Sara (Debt Camel) says
I think this is probably worth a try as you still owe money from that time. I suggest you ask your local Citizens Advice to help.
RS says
I am currently dealing with Bristow & Sutour regarding a council tax debt. I have one payment left to make which I was unable to make this month which I contacted them about. They refused my request to pay this in full at the end of June even though for 3 months I had paid significantly more than I had agreed to. The total amount remaining is £457 from an original £3800. I offered to pay this in full at the end of June. Last week they sent a bailiff around to my property and added a further £235 to the balance. I have formally made a complaint to them which they have once again dismissed. Is there anything else I can do to challenge the £235 or do I just have to accept it?. I would not qualify for the S13A application. Thankfully all of my other debts are now paid thanks to this website.
Sara (Debt Camel) says
I suggest you go to your local Citizens Advice and ask for their help. They may have local contacts that can help.
Sara (Debt Camel) says
One option is to complain to the bailiffs and to the council that you made a very reasonable offer and the visit was unneccessary and so should not be charged for. If the council rejects this, you can appeal to the Local Government and Social Care Ombudsman (LGSCO).
But I hope this can get resolved more quickly than that.
Ekaterina S says
Hello Sara,
Could you advise if I have a chance for my council tax debts to be written off?
I have cancelled my direct debit back in May 2922 because I am not agree to pay for services I never use specially when I am straggling financially . Bristol CC keep sending me the monthly bill which increasing each month . I have a single person discount but still cannot make any payments . My mortgage is £935.00 /month and all the sessentials on top of that -House/car insurances,Phone/tv/internet/water/electricity/gas/dvla/etc….not much money has left for food/living essentials. My wages after NI/tax/pension deductions is £1600 /month. I have a credit card with outstanding ballance of £2000. I’m not paying it off and not paying any APR as well. No more debts or cards.
Please advise.
Greatly appreciated.
Ekaterina S
Sara (Debt Camel) says
I think you should talk to your local Citizens Advice. They can help you draw up a budget that will support a request for a section 13A write off, or talk about your other options.
Jo Harris says
Hi,
I have applied to SDDC section 151 officer. They have replied today, basically saying i have a job and that i can pay. I have explained the reasons behind all of my arrears. I have asked them to take back the AOE, due to it will leave me in severe financial difficulties. Is there anything else i can do?
Sara (Debt Camel) says
Do you have other priority debts?
Are you making any payments to non priority debts such as credit cards, overdrafts, loans etc?
Tulip says
I attended court with the council in 2018 and tried to make a section 13 (a) application which council rep said I could do after the arrears were established. Left court and council rep forgot about my application and didn’t contact me. They were told in court to be very helpful to me. Two months later I emailed another council rep and mentioned my section 13 (a) application. Was ignored again. Now in debt for £12000 to utilities as my problem has been that I have cancer and paying for my own treatments and can’t pay bills and council tax etc. I have contacted council last week and told them no one has ever replied to me about my application. No reply as yet. Can I make the application as though it is the date I tried to start an application in 2018 and what about the years inbetween? thanks
Sara (Debt Camel) says
It isn’t clear to me that you ever did make a section 13A application. I suggest you talk to your local citizens Advice and get their help with this
Lin says
Hi Sara,
How do I find out who my section 13a officer is at North Warwickshire Borough Council please.
Thank you
Lin
Sara (Debt Camel) says
You could ask your local Citizens Advice.
Anon says
I have just over £2500 in unpaid Council Tax. I have benefit deductions from my UC to pay it off. This leaves me with me £87.50 UC and, DLA per week.
I applied for Section 13A relief and the council requested an I&E form which I filled in. They also requested bank statements.
I generally just pull cash out of the bank and spend that.
I can visibly see how much I have left and budget acvordingly.
I redacted the payee details of any debits on my bank statemrnts , but t left the amounts visible.
There’s nothing untoward on my statements, jystbtte cash withdrawals, payments to my energy supplier and some PayPal payments for Christmas presents that I bought on eBay.
The Council demanded unredacted bank statements.
Do the council have the right to see my unredacted banks statements.
I refused. I think that they have the right to some privacy..
The statements show my debit, credit and blances.
I don’t think that the Council shoukd have the right to see exactly how I spend every penny of my £87.50 per week.
Sara (Debt Camel) says
I am sorry but you are asking them to agree not to collect a tax. As the article above says, they will not agree to this unless they see evidence that you are not making payments to inessentials. This means that it is normal for a council to want to see full bank statements.
Do you have any other debts? eg energy bill arrears? water arrears? etc?
Please talk urgently to your local Citizens Advice about whether they can help you with the section 13a application, other local help, and with benefits and debt advice.
Sara (Debt Camel) says
I have deleted the history of the debts as it isn’t relevant. I am not unsympathetic but unless you supply unredacted bank statements it is unlikely your section 13A application will be approved and you are unlikely to win at a tribunal. Have you talked to your local Citizens Advice about your situation?
Sara (Debt Camel) says
This isn’t me you have to convince. I’m just telling you what normally happens. Please talk urgently to your local Citizens Advice about whether they can help you.
Mark says
Hello
I have some questions for an expert…
I just moved to a new county, I managed to rent a place, and I am now lining up a new job.
At my last place in Hertfordshire my council tax was £2,500 a year, my rent and other bills had to come first so I managed to rack up £10,000 of arrears for C/tax. I have another £1,000 I owe the HMRC, and about £400 outstanding for utilities at my old address, ( I had to leave suddenly due to problems )
The jobs I can get here would put me in the bracket where the council could put 17% attachment of earnings, but since there is debt for more than one year they could also take two lots of 17% from what I understand. With my current rent and council tax and bills I would end up with nothing (or less) to pay for food or anything else, while earning say £2,000 a month. Even with only one attachment, I would be barely be able to keep my head above water.
So the section 13c thing would really really help me. I want to do everything I can to make my application a success, could you give me any pointers, or tips that might help.
Many thanks
Mark
Sara (Debt Camel) says
do you have any non priority debts – credit cards, loans etc – that you are paying?
Lindsey Mansell says
I have a very complex situation as I own 3 properties owe 90k non priority debt all charged to these which means I will receive no equity when they are sold.
My situation radically changed overnight resulting in me falling into debt which I’ve communicated in my write off application along with many other extenuating circumstances.
I’ve just received a reply from my council advising me that my application won’t be considered because I own 3 houses and have equity.
Please can someone advise on my chances of appeal this further.
I have all evidence to back up my application which they didn’t even ask for so I feel that my case was not looked at properly. Any guidance would be appreciated.
Sara (Debt Camel) says
Have you had debt advice on your overall situation? I suggest you go to your local Citizens Davice and ask for that – it sounds as though the council tax arrears are only a small part of it. They can also look at the council’s response and talk about whether this is worth appealing.
Chris Rees says
Hi, I work for a local council and decide on the applications. This article covers most of the things I would look for. remember, we are trying to help! So pleased don’t be upset when we ask for evidence etc. The amount written off is covered by the other Council Tax payers in the area, so we have to be secure in our decisions.
Also it’s worth using a benefit checker like entitledto.co.uk to see if there are other benefits you can apply for.
Don’t forget all income would be included eg PIP however, allowances are given for extra expenses due to disabilities.
Do consider amounts spent on phones, satellite TV etc as these are often some of the larger expenses each month.
Sara (Debt Camel) says
Thanks Chris, that is helpful
Natalie says
I have just received a copy of the policy from our local LA. They have imposed a time limit on applications. It reads as follows.
“Award Period Limitations
A reduction may be awarded in respect of council tax liability for a period of 2 years prior to the date of application received by the council.”
Would be interested in your thoughts on whether or not the imposition of a time limit is lawful, as I cannot see reference to time limits in the Local Government Finance Act or in the Schedule setting out matters to be included in schemes.
Incidentally an FOI request to the LA has revealed that over the past 2 years they have not exercised their discretion on any of the applications they have received.
Sara (Debt Camel) says
I can’t see any reference either… I think applying a blanket polcy is incorrect and they should consider your client’s individual circumstances.
Natalie says
Thank you. Will let you know if we have success.
Natalie says
I have made FOI requests to two LA’s who have rejected a S13 applications.
The FOI response shows that every application that has been made (to both LA’s) has been rejected. This would appear to me to be a blanket policy to reject. Aside from an appeal, are there any other suggestions you can make?
Sara (Debt Camel) says
You have to appeal on your own case. Was any reason given for rejecting it?
Eric Rose says
My application for debt relief was turned down because of “the circumstances”. I asked for an explanation of “the circumstances” but never received any.
I submitted a formal complaint to the Council the result of which was that no grounds for a complaint had been established and I still never received an explanation of “the circumstances”.
I requested confirmation that the Council complaints procedure was complete but received no reply. I appealed to the Tribunal Service and faced a long backwards and forwards exchange trying to establish that the Council complaints procedure was complete. I think that I have supplied enough email evidence to support that the Council are unresponsive and I am waiting on the Tribunal Service on whether they will accept my appeal.
The short version is that if the Council say No to a Section 13A application and then ignore any further communications, then technically you have no right to appeal to the Tribunal Service..
It’s a backdoor way to denying a Section 13A application.
Sara (Debt Camel) says
Yes it is better not to complain to the Council because this can delay things.
Eric Rose says
I also did an FOI to find out how many Section 13 A applications had been made and how many had been granted over the past 6 years.
I was told that they only held records for 3 years and that there had been 4 application refused in that period..
The Council puts this down to safeguarding Council Tax.payers money.
The sum involved in my case is just over £2k and as such it has to be signed off by the Chief Executive..
The Chief Executive earns £300k per year.
Someone earning nearly £6k per week has no idea how hard it is to live on £87.50 per week, yet they can make arbitrary decisions such as this that force people to live in penury.
Georgeta Florian says
I am sorry to say it, but, Citizen Advice Bureau does not do anything. When I click on the link they provide, it sends me back to the Council who does not do anything as well. They just say: pay, pay, pay and send us a lot of letters with Council Rax arrears for which we did not agree with the landlord to be in our name, we just suddenly, to our surprise received letters from the council that we are indebted.
Moreover, for more than 4 years the Council has not provided any services for the Council Tax they demand. Neither sends someone to clean the outside windows, to make some reparation outside of the building nor do they ask us if we have some problems in our house, so they could send somebody to make some external repairs for example to fill the holes of the outside walls made by rats who chewed their way to get into our building, etc.
Sara (Debt Camel) says
S13A has nothin* to do with quality and value for money. It is solely to do with your finances.
If you think you are not liable for CT you need to challenge on those grounds, not make a s13A claim saying you cannot afford it. Try to get an appointment with your local Citizens Advice. Failing that phone National Debtline on 0808 808 4000
Do you have any other debts you are paying?
Ge says
I think there is some confusion because you answered Eric Rose about section 13a.
You did not answer my questions and I did not know about section 13a.
That’s not good advice because I already was to our local Citizens Advice and they can not do anything, or they DO NOT WANT.
All the system in the UK is at fault.
Sara (Debt Camel) says
You are posting comments on an article that was about s13A write offs.
my suggestion to get an appointment with Citizens Advice or talk to national Debtline remians the same.