QuickQuid (QQ) and its smaller brand Pounds To Pocket (P2P), which in February 2019 rebranded as On Stride, have been getting increasing numbers of affordability complaints from customers asking for refunds of interest. In 2018 QuickQuid became the most complained about banking and credit firm in Britain, according to the Finanical Ombudsman. Summary You may be able to get a refund if you had … [Read more...]
Articles about QuickQuid
Quickquid is Britain's biggest payday lender in 2019. It is owned by Enova, an American company. In 2018 the Financial Ombudsman announced it had more complaints about QuickQuid (and its sister brand Pounds To Pocket, now renamed as On Stride) than any other consumer credit firm. In 2019 there are more than 9,000 complaints against QuickQuid with the Ombudsman.
For several months QuickQuid has been refusing to consider any affordability complaints about loans made after March 2015. First it rejects a refund on any of these recent loans when a customer complains. Here is an example of how QuickQuid even classifies these loans separately in its reply to a complaint: Then, when a customer takes the case to the Financial Ombudsman (FOS), QuickQuid … [Read more...]
Mr X has received a reply from QuickQuid saying why it will not consider an affordability refund on payday loans that are more than six years old. This part of QuickQuid's reply isn't related to the details of Mr X's case. It looks like a standard response QuickQuid is sending everyone whose complaints include these older loans. I often see pretty poor replies from payday lenders to people … [Read more...]
Today's statistics from the Finanical Ombudsman show how the number of payday loan complaints has jumped in the last 6 months: complaint numbers for QuickQuid have tripled since the last half of 2017 Wonga's complaints nearly doubled, forcing it to go into administration at the end of August other payday lenders such as Lending Stream, Sunny and Payday UK have also seen numbers of … [Read more...]
Have you been sent a Visa card loaded with money from QuickQuid, or its sister brand Pounds Till Payday? It's a nice surprise, but what is it for and how much tax was deducted? You need to know the amount of tax deducted because you may be able to claim this back from the tax man! The refund letters These cards have been sent out in August to some customers who previously had a refund from … [Read more...]