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IVA – why you may get a cheque for uncashed dividends

A reader asked:

I have received a letter from my IVA firm with a cheque for over £2000, saying uncashed dividends had been returned by one of the creditors. They have said if I don’t cash it in 90 days they will give it to a charity. 

Now I’m worried – What are these dividends and why would the IVA firm send them to me, surely it would be classed as a windfall? It says the creditor should claim these directly from me! Does this mean I’m still not out of debt? My IVA finished two years ago and I have had the completion certificate. 

Cheque from IVA firm for "uncashed dividends" First I have to say that this issue is unusual. If you are currently in an Individual Voluntary Arrangement (IVA) don’t start hoping you will get a cheque like this at the end!

What are these “uncashed dividends”?

When you make payments into your IVA, your IVA firm deducts its fees and then divides the rest between your creditors. These payments to creditors are called “dividends”. At the end of your IVA, a final distribution will have been sent to your creditors.

Sometimes these payments are not accepted by the creditors – the cheque is never cashed or a payment is returned. The most common reason is probably a systems error: the creditor doesn’t recognise the reference so it doesn’t know which account it should be allocated to.

After two years your IVA firm is fed up of trying to sort this out. It wants your case completely closed, so it doesn’t have to do any more work on it, and to close the case it has to get these unclaimed dividends off its books.

The IVA firm can’t pocket the money itself because they can only claim fees for certain specified things. It isn’t a “windfall” – that is defined as something which you received between the start and end date of your IVA. The money could be redistributed to your other creditors (unless they were paid in full) but the costs of doing this are often so high the money is simply sent back to you.

The money could be redistributed to your other creditors (unless they were paid in full) but the costs of doing this are often so large the money is simply sent back to you.

You aren’t still in debt!

The IVA firm may not have yet marked your case as closed, but your IVA has completed and the debts in it were wiped out. The fact this money is still in limbo doesn’t change that – you have your completion certificate.

Is this money now yours?

Some recent IVAs have a term that says once unclaimed dividends are sent to you, the creditor can’t claim them. This is from the 2014 IVA Protocol:

10(3) The Supervisor must pay you any funds he/she holds representing dividends that are still un-cashed 6 months after payment of the final dividend. Once this has been paid to you the creditors have no further claim to these funds.

But older Protocol IVAs don’t have this clause. And IVAs on R3 standard terms say:

56(3)[Debtor liable for unclaimed Dividends] Once a Dividend has been paid to the Debtor … the Creditor must claim it from the Debtor…

Should you try to pay the dividend to the creditor?

It’s not your job to try to sort this out. I would suggest not bothering. There is only one exception here, and that is pretty unlikely  – if the debt is still showing as unsettled on your credit records you need to get that resolved.

If you see a debt on your credit record that looks as though it may have been the debt with this creditor (possibly it has been sold to a debt collector?) then ask them to set the balance to zero and the default date to the start of your IVA, as How to clean up your credit record after an IVA explains. Doing this may wake them up so that they will then ask for their final dividend and you can send them the money.

If the debt isn’t there, it doesn’t really help you. By now the debt is very likely to have disappeared from your credit record as the default date should have been over six years old, even if the creditor didn’t mark the debt as settled. So when can you assume this money is yours?

It’s unlikely you will be asked for this money

Your IVA firm wouldn’t be proposing to give the money to charity if it thinks the creditor is likely to pop up and ask for the money. It is, however, possible…

To be 100% sure, pay the cheque into a separate savings account and wait four years. At that point, it will have been six years since your IVA ended and you can safely treat it as your own.

If you really need the money before then, you could use it and accept that you may have to make an arrangement to repay it to the creditor if they ever do get in touch – a sort of interest-free loan.

Getting this cheque is very probably good news and can’t be bad news. Make sure you do cash it! And file the letter from your IVA firm with your Completion Certificate. These documents should be kept for a very long time.


More Debt Camel articles:
What happens after your last IVA payment?

What happens after your last IVA payment?

Should I sell my house to end my IVA?

Should I sell my house to end my IVA?

Tax debts – go bankrupt or an IVA?

June 20, 2017 Author: Sara Williams Tagged With: A reader asks, IVA

Comments

  1. Nat says

    June 20, 2017 at 1:32 pm

    I recently got £12500 from nat west for mis selling of ppi and spoke to my Iva supervisor after reading articles on here. He advised me that the monies would go to him and after 4 months, if none of my creditors claimed it, I would get what’s left

    Reply
    • Jim says

      June 20, 2017 at 10:16 pm

      Not on topic but that’s bizarre! It’s either due to your supervisor or it isn’t. Is s/he saying 4 months because your IVA was closed a long time ago?

      Reply
  2. phil says

    January 5, 2020 at 9:12 am

    I currently have finished paying my IVA but have no completion cert as one of the creditors has not claimed, I have recenty been told by my IVA practitioner that if the money is not claimed it will be distributed amongst the other creditors, can they do that??

    Reply
    • Sara (Debt Camel) says

      January 5, 2020 at 9:15 am

      yes they can, as the article above says, “The money could be redistributed to your other creditors (unless they were paid in full) but the costs of doing this are often so large the money is simply sent back to you.”

      Reply
  3. Andy says

    April 1, 2021 at 8:48 am

    I’ve recently received a letter from RBs telling me I’ve got 13300 to come to me , they’ve now told me there trying to get in touch with my insolvencies , which were DFD which no longer exist , thing is my Iva ended 8 years ago , what now happens to the ppi

    Reply
    • Sara (Debt Camel) says

      April 1, 2021 at 9:01 am

      ah bad news, DFD was taken over by Aperture who does claim these refunds on closed IVAs. It is possible Aperture will repay you the 8% interest part though after a long while.

      Reply
  4. May says

    April 13, 2021 at 6:22 am

    My IVA ending on the 13 February after six years but I haven’t received my certificate yet but the firm still taking my monthly direct debit is that right.

    Reply
    • Sara (Debt Camel) says

      April 13, 2021 at 6:37 am

      It’s normal to not get your certificate for months while your IVA form goes through the final review process, see https://debtcamel.co.uk/end-of-iva/.

      But it is NOT normal for them to still be taking payments. Either they have made an error or they don’t think your IVA has finished. You need to ask them ASAP why they are doing this.

      Reply
  5. May says

    April 13, 2021 at 6:45 am

    I keep asking them why they are taking the still taking the payment out all they says is my IVA has been passed to the closured team.

    Reply
    • Sara (Debt Camel) says

      April 13, 2021 at 6:49 am

      Who is the IVA firm?
      It sounds as though they aren’t saying you still have 6 months to go… on that basis you could cancel your DD, but if you do this I suggest you try to put that mkney aside, don’t spend it, in case the final review decides that you do owe some more money for some reason. Read that article I just linked to.

      Reply
      • May says

        April 13, 2021 at 6:56 am

        Creditfix.

        Reply

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