Here are a list of email addresses if you want to complain about a guarantor loan.
See How to complain if you have got a guarantor loan if you are the borrower
and
How to complain about a loan if you are a guarantor for details of these complaints.
It’s best to complain to a lender by email, not phone, so you have a record of when you sent the email and what you said.
Amigo – It is now too late to complain if you have not made a claim to the Scheme.
Buddy Loans – already liquidated. See Buddy Loans goes into administration. You will find it hard to make a complaint if your loan has been sold.
Consollo – see TFS
George Banco & Trust Two – It is now too late to complain if you have not made a claim to the Scheme.
Glo – it is now too late to complain about these provident loans
Guarantormyloan – customerservice@guarantormyloan.co.uk
Hero Loans (Hamilton Greig) – collections@heroloans.co.uk (put COMPLAINT as the title)
Juo Loans – customerservices@shelbyfinance.com
LendFair – in liquidation. Contact angus.gilles@mhllp.co.uk.
Suco – hello@suco.co.uk (ignore any suggestions to contact ODR – you want a reply to your complaint from Suco and send the complaint to the Financial Ombudsman if it is rejected.)
TFS – now in administration, see TFS goes into administration for implications for borrowers and guarantors.
UKCredit – no longer lending but you can still complain to welcome@ukcredit.co.uk (put COMPLAINT as the title)
1 plus 1 complaints@1plus1loans.co.uk