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PPI or affordability refund? Get back the tax deducted!

If you have received a PPI or payday loan refund or any other type of affordability refund tax may have been deducted.

Since April 2016 non taxpayers and basic rate taxpayers can probably get some or all of this back from the HMRC!

This article looks at who can claim this tax back and how to do it.

Contents

  • Why was this taxed?
  • New rules about savings interest from 2016
    • How much can you get back?
    • If you have a low income or don’t pay income tax at all
    • If you are a basic rate taxpayer
    • If you are a higher rate taxpayer
  • Complete an R40 form to claim tax deducted
  • Don’t use R40 if you submit a self assessment form
  • FAQs on getting tax back on these claims
    • Do I have to wait for the end of the tax year?
    • What if you get more than £1,000 in added interest during the year?
    • What if not all refunds had tax deducted?

Why was this taxed?

People often feel cross that they are charged tax on a refund. If you return something to a shop for a refund, you wouldn’t expect that to be taxed, it’s your own money you are getting back.

The taxman agrees – the refund part isn’t taxable.

But if 8% extra interest has been added to your refund, this is treated like interest you get on savings and so it’s taxable as HMRC explain here.

Most lenders deduct tax at the basic rate of 20% from the 8% interest and send this tax to the HMRC.

When they give you details, a line which says “interest gross” is what they worked out the 8% interest to be and a line which says “interest net” has had the 20% of tax taken off.  This is an example:

Refund of Interest and Fees: £1,513.06
8% interest net: £385.02
Total settlement: £1,898.08

Tax details: 8% interest gross: £481.27
basic rate tax deduction: £96.25

Here the amount she was sent was £1,898.08. This was the refund plus the 8% interest (gross) less the basic rate tax deducted.

New rules about savings interest from 2016

From April 2016 a basic rate taxpayer is allowed to earn £1,000 in savings interest in a tax year without paying tax on it. So this will save you up to £200 in tax – 20% of £1,000.

This amount is £500 for a higher rate taxpayer – which gives the same refund as 40% of £500 is also £200.

This applies to the 8% interest you have got as part of your refund. This interest is still taxable – that’s why HMRC haven’t changed their page saying that it is taxable.

But the new tax-free band means that many people getting one of these refunds shouldn’t have to pay tax and can claim it back if the lender has deducted tax.

How much can you get back?

This depends on whether you pay income tax and at what rate.

The following are simple cases. Remember if you are close to the top end of a tax band, the 8% being added may push you over into the next rate tax band.

Luckily you don’t have to do the calculations, just tell the taxman the numbers and he will work out your refund.

If you have a low income or don’t pay income tax at all

If you have an income of less than £18,500 including the 8% on your refund, then all your refund should be tax-free. You should get a refund of all tax deducted.

(Why £18,500? It’s the 2019/20 personal allowance of £12,500 plus the “starting rate of tax on savings ” of £5,000 plus the £1,000 a basic rate taxpayer is allowed to receive from savings tax-free… see Income tax rates and personal allowances for details.)

If you are a basic rate taxpayer

If your income is over £18,500 and you pay basic rate tax, you can get back up to £200 of tax that was deducted.

BUT if you received any refunds including 8% interest with no tax deducted and the total amount of any interest you were paid came to over £200 you will have to pay tax on this – see below for some calculations.

If you are a higher rate taxpayer

The first £200 of any interest should be tax-free.

This is more complicated because the firm has deducted tax at 20% but you should really have paid 40%.

As a result:

  • if you had less than £100 deducted, you can claim it all back (as if you double this you will still be under the £200 you can get tax free)
  • if you had between £100 and £200 deducted, you can claim back some of this;
  • if you had over £200 deducted you owe the taxman more. The extra is the same amount as the tax that has already been deducted LESS £200 which is your tax-free amount.

Complete an R40 form to claim tax deducted

Unless you complete a self assessment tax form (see below), use the R40 form to get some or all of this tax back.

You can apply online or complete a paper R40 form and post it to HMRC – links to these are here.

The online questions are the same as the form, so I’ll just cover using the paper form here.

You have to use a separate form for each tax year.

The current tax year runs from April 2019 to March 2020. Once the tax year has finished, you can claim for all refunds you were given in the last year and you also know how much other income you had during that year (from your P60 or P45) so it’s simple to fill in the form.

If you just had one refund and no other savings interest, you enter the details of your normal income from a job or benefits or a pension in boxes 2.1 to 2.9.

Then you put the details of your refund in boxes 3.1, 3.2 and 3.3.

As an example, take the refund already mentioned:

Refund of Interest and Fees: £1,513.06
8% interest net: £385.02
Total settlement: £1,898.08

Tax details: 8% interest gross: £481.27
basic rate tax deduction: £96.25

From these you need 3 figures for the R40 form. Ignore the refund element – that is not taxable. Instead focus on the 8% element – you want the gross figure (481.27), the net figure (385.02) and the tax deducted figure (96.25).

Here is how you put them into the R40 form:

R40 form to claim back tax on interest, for example PPI tax or after a payday loan refund

If you had several refunds in this tax year with 8% interest included, add them up and put the totals in these boxes:

  • DO include any refunds where 8% interest was added but the lender didn’t take any tax off;
  • DO include any interest you received from taxable bank accounts;
  • DON’T include the interest refunds or associated interest part of the refunds – these are not taxable;
  • DON’T include any interest from tax-free savings accounts, eg ISAs or N&SI accounts which aren’t taxable.

You should get a refund within about 6 weeks!  For the example being used, this should be the £96.25 tax that was deducted.

Don’t use R40 if you submit a self assessment form

The R40 form (and its online equivalent) is for use by people who don’t submit a self-assessment form.

If you are self-employed or have to submit a self assessment for some other reason, don’t use the R40 form, just enter the details of the 8% interest and tax deducted on your self-assessment form as “other savings income where tax has been deducted at source”. The refund you get will be the same.

You can also amend previous year’s self assessment forms if you have just found you can get the tax back from a PPI refund in 2017 say. See “If you need to change your return”.

FAQs on getting tax back on these claims

Do I have to wait for the end of the tax year?

You can make a claim for the current tax year using the R40 form:

  • put an X in box 1.8 on the first page to say this is an interim claim;
  • for the boxes in section 2, estimate what your income from work, benefits will be for the whole tax year, don’t just put in what you have received so far.

But if you may get more refunds, it’s best to wait until all your complaints have completed before putting in an interim claim.

What if you get more than £1,000 in added interest during the year?

When the 8% interest on your refunds in a tax year add up to more than £1,000, you do have to pay tax on the extra so you won’t get all the tax deducted back – unless you don’t pay tax at all.

Suppose you had a large refund including £1,400 of 8% interest. The lender will have deducted £280 in basic rate tax but you should get a refund of £200 back.

You don’t have to do the sums and say what the refund should be. Just put the details of the interest and tax deducted on the form and the taxman will do the calculation.

What if not all refunds had tax deducted?

Sometimes you may get a refund with 8% interest added but no tax deducted. These were still taxable. So they need to be included in the “under or over a 200 tax deducted” calculation. It is possible you may end up owing the tax man money in this case.

Example 1

PPI refund includes 8% interest of £800 and tax deducted £200
Payday loan refund includes 8% interest £600 and no tax deducted
Here you had a total taxable amount of 600 + 800 = 1400. 20% basic rate tax on this would be £350, but £200 is this should be tax-free so you should have paid tax of £150. £200 has been deducted for tax so you should get a rebate of 200-150 = £50

Example 2

1st payday loan refund includes 8% interest of £500 and tax deducted £150
2nd payday loan refund includes 8% interest £1600 and no tax deducted
Here you had a total taxable amount of 500 + 1600 = 2100. 20% basic rate tax on this would be £525, but £200 is this should be tax-free so you should have paid tax of £325. £150 has been deducted for tax but this isn’t enough, so you actually owe the taxman 325-150 = £175.


More Debt Camel articles:

What to do if you can’t pay a tax bill

How 8% interest works for payday loan refunds

How 8% interest works for payday loan refunds

Unaffordable car finance – your options

December 6, 2019 Author: Sara Williams Tagged With: Payday loans

Comments

  1. Rob says

    February 24, 2020 at 1:06 pm

    Just need a little advise please

    Having received a large ppi payout of just over 40k last year. I notice that they took about 4k off for tax. I only work part time and earn 7k a year. Can i claim anything back? Thanks

    Reply
  2. Ash says

    March 3, 2020 at 10:37 pm

    Do you have to claim your self, or if you pay comes from PAYE and tax and everything is calculated automatically and adjusted, will this automatically be returned?!

    Thanks for your help.

    Reply
    • Sara (Debt Camel) says

      March 4, 2020 at 6:52 am

      You have to claim yourself.

      Reply
    • gillian says

      March 4, 2020 at 10:12 am

      hi rob(I work full time and pay tax) I just filled in form r40 on the government gateway website you have to do one form for each year within ten days I received cheques for over 3oo pound for the year 2017 to 2018 and one for over 300 pound for 2019 to 2020 the one I filled in for 2018 to 2019 I could not find all the amounts I had had refunded from payday firms(most of them now gone bust) so I rang the tax office and the lady said it was ok just to put the ones I could find details for and if I later found more details I had up to 4 years to claim I then received a letter for that year saying I had a refund of about 87 pound it was so easy to do took about ten minutes and well worth it

      Reply
  3. mr smith says

    March 15, 2020 at 4:19 am

    I’m a executor and got taxed on a PP claim, I then transferred the taxed PPI to the beneficiary, who claims the tax back, is it the executor or the beneficiary?

    Reply
    • Sara (Debt Camel) says

      March 15, 2020 at 6:41 am

      Do you mean you paid tax or it was deducted from the payment you received?

      Reply
    • mr smith says

      March 15, 2020 at 3:49 pm

      The bank deducted it at source, so it was deducted from the payment I received, I’m self employed the beneficiary is retired. Also do I need to declare it on self assessment.

      Reply
    • Sara (Debt Camel) says

      March 15, 2020 at 4:31 pm

      See https://www.litrg.org.uk/tax-guides/bereavement/how-estate-taxed-during-administration which looks at how estates are taxed. That suggests to me (but I am NOT a tax expert so you cannot assume this is correct) that the tax deducted is from the estate, not from you or from the beneficiary and that it may not be possible to claim it back. You could talk to LITRG about this or phone up HMRC.

      Reply
  4. mr smith says

    March 17, 2020 at 10:55 pm

    Thanks somebody asked the same question on this link but i cant get my head around the answer.
    https://community.hmrc.gov.uk/forums/customerforums/pt/1fcbf3a3-060a-ea11-b265-00155d9c7f34

    Reply
  5. Sophi says

    March 30, 2020 at 5:46 pm

    Hi Sara,
    I had a measly refund of £23.53 from Wonga due to them going into administration.
    And I have recently received £1274.29 from Myjar.

    This is how they worked out the payment including the 8% stat interest etc…
    “To put things right for you, we propose to refund the interest and charges you paid on the loans highlighted in yellow in the above table, totalling £1,110.72.
    We will also include an additional 8% statutory interest calculated on the interest and charges that you paid to us. This amount is subject to 20% tax and this has been deducted, leaving a net interest payment of £163.57 due to you. This brings the total refundable amount to £1,274.29. A tax certificate regarding this payment is available should you require one.”

    Do I have any chance at all on getting any tax back?

    Many thnx

    Reply
    • Sara (Debt Camel) says

      March 30, 2020 at 5:57 pm

      so that looks as though the gross amount of 8% interest added was £204.46 and they took off 20% tax – 40.89 – to give net interest of £163.57.

      If you are a basic rate taxpayer and you haven’t had any other refunds or saving interest this year, you can reclaim back this £40.89 on the R40 form.

      Reply
      • Sophi says

        March 30, 2020 at 6:42 pm

        Hi Sara,
        Thanks for your help and knowledge.
        I am a basic rate tax payer and get paid through PAYE.
        No more refunds to claim, except QuickQuid now when they have their online portal going but of course it’s not going to be very much.
        I do however with the savings interest have a LISA(Lifetime Isa) and I have put in the full amount this tax year could that go against me in tryna get back my £40.
        Thank you :)

        Reply
        • Sara (Debt Camel) says

          March 30, 2020 at 8:19 pm

          LISAs are tax free – you don’t have to declare any interest there as it isn’t taxable. You aren’t going to get a QQ refund in the 19/20 tax year, it will be in next year.

          Reply
          • Sophi says

            April 1, 2020 at 10:00 am

            Thanks for the info and guidance Sara, Very much appreciated! :)

            Is it best to wait to the end of the tax year (which is obv very soon) then fill out the R40 form?

          • Sara (Debt Camel) says

            April 1, 2020 at 10:23 am

            at this point in the year yes, that seems like a good move. Then you can get your end of year income & tax from your P60.

          • Sophi says

            April 3, 2020 at 10:07 am

            Hi Sara,
            Sorry to keep asking questions.
            Should I include the amount Wonga had gave me or no?
            Should I just put the amount from MyJar?
            Thanks again

          • Sara (Debt Camel) says

            April 3, 2020 at 11:05 am

            Wonga – was this from the administrators or a refund before administration?

          • Sophi says

            April 3, 2020 at 11:09 am

            After they had gone into administration

          • Sara (Debt Camel) says

            April 3, 2020 at 11:49 am

            ok, in that case the refund you received from Wonga was all “return of interest” and didn’t include any 8% statutory interest. So it isn’t taxable and you shouldn’t include it on the R40 form.

  6. Beth says

    March 31, 2020 at 10:48 am

    Sorry, I’m being a bit thick! What amounts are we putting in each boxes please? I’ve got the tax figure added up, is it the 8% interest figure we put in the first box or the full redress figure? Thanks in advance for your help.

    Reply
    • Sara (Debt Camel) says

      March 31, 2020 at 11:36 am

      Hi Beth, I have added a bit to the article above to make this clearer.

      Reply
      • Beth says

        March 31, 2020 at 11:41 am

        Thanks for your help Sara

        Reply
  7. Kerry Braxton says

    March 31, 2020 at 12:56 pm

    I am self employed I have had 3 ppi payments made to me. One payment was collected by a company the others I did myself. Which from do I fill out and how as I finding things hard

    Thanks
    Kerry

    Reply
    • Sara (Debt Camel) says

      March 31, 2020 at 3:17 pm

      You need to find out for each of your refunds, how much tax was deducted. Ask for a tax certificate if you aren’t sure. The figures on that are what you will need to put on the r40 form as the article above says.

      Reply
  8. Julie says

    April 5, 2020 at 7:59 pm

    Hello, I’m trying to get my head around how the refund has been calculated by Barclays and what to input into the R40 online form. Any help would be really appreciated. I’m not sure which figures go into 3.1, 3.2 & 3.3? Also do we have to include interest from a savings account for that tax year?
    How your refund has been calculated:
    Refund of PPI commission = £972.64
    Interest on refunded commission=£1494.66
    Statutory compensation=£1138.89
    Refund of fees incurred due to high commission on PPI=£232.00
    Income Tax deduction=£227.77
    Total refund you are owed=£3610.42

    Reply
    • Pauline says

      May 11, 2020 at 12:40 pm

      Hi Julie

      Just wondered if you managed to find the answer to your question, as I also have a Barclays refund and unsure of the figures to input.

      Reply
    • Sara (Debt Camel) says

      May 11, 2020 at 12:59 pm

      Statutory compensation=£1138.89 – goes in 3.3
      Income Tax deduction=£227.77 goes in 3.2
      3.1 is the 3.3 number minus the 3.2 number.

      But yes you have to include any other savings interest during that tax year.

      Reply
  9. brenda says

    April 6, 2020 at 10:28 am

    i have recieved a ppi payout but was deducted tax before payout how do i get r40 form to fill out, i am retired and dont pay tax

    Reply
    • Sara (Debt Camel) says

      April 6, 2020 at 10:33 am

      See this https://www.gov.uk/government/publications/income-tax-claim-for-repayment-of-tax-deducted-from-savings-and-investments-r40

      Reply
  10. Roly says

    April 6, 2020 at 12:06 pm

    Am trying to do my tax return, so can claim back the tax from my claims. Am a little confused as to which option to go with to put it in.

    Did you receive any interest, for example, from UK banks, UK building societies, UK unit trusts (or untaxed foreign interest up to £2,000)?
    Or
    Did you receive any other UK income, for example, employment lump sums, share schemes, life insurance gains?

    I put it in originally as bank interest, but when I got my calculation at the end, it didn’t include all of the interest as part of my return – I only made £1800 profit this year, so thought I should be due to receive all of it back?

    Can anyone help me out here? Thanks in advance.

    Reply
    • Sara (Debt Camel) says

      April 6, 2020 at 1:24 pm

      you are self employed? If so, you should enter the 8% interest and the tax deducted from that under “other savings income where tax has been deducted at source”.

      Reply
      • Roly says

        April 6, 2020 at 1:55 pm

        Yes, am self employed. The only options on the self assessment online are the 2 I quoted in my message. In order to get to the savings interest etc you have to pick the right section or it doesn’t show up as an option to put it in. I ended up putting it in with my bank interest in the end, as I couldn’t find anywhere with the wording you put above in the article or just now! It seemed to make the calculation work in the end! Thanks Sara

        Reply
  11. martin says

    May 4, 2020 at 10:09 pm

    I’m a non tax payer and I have had ppi refund and had tax taken out. Will HMRC automatically pay this back to me?

    Reply
    • Sara (Debt Camel) says

      May 5, 2020 at 5:48 am

      No, you need To reclaim it using the R40 form as the above article explains.

      Reply
  12. Jody says

    May 6, 2020 at 10:32 am

    Hi,
    I have a question relating to wonga refunds. My total interest and fees was £731.10 and total compensatory interest was £475.14, total agreed was £1206.24 but following administration I received a total dividend of £52. Is there any tax to reclaim here?
    Thanks, J

    Reply
    • Sara (Debt Camel) says

      May 6, 2020 at 10:37 am

      No. The dividend paid is being treated as coming from the interest and fees part so no tax was deducted and there is therefore no tax to reclaim.

      Reply
  13. martin says

    May 10, 2020 at 4:02 pm

    Hi,
    I’m stuck on the R40 form. I have been living off my savings for 4 years now and haven’t worked so, section 2.1 – 2.9 is asking about my income. Do I just leave this blank?

    Reply
    • Sara (Debt Camel) says

      May 10, 2020 at 4:12 pm

      no, put in zero.

      Presumably, you have some interest or dividends on your savings, so you need to include those in 3.1-3.4, together with the 8% portion of the refund.

      Reply
  14. Jason says

    May 11, 2020 at 7:40 am

    Hi my wife had ppi payments paid out in 2019/20 we filled a r40 form did the figures sent form of got a reply saying she has to put what tax year she is claiming what do we put she is on Benifits because she has parkinsons what do i put please surely they know exactly when they received the 20% of the companys are they just being funny please help as with things as they are we could do with the refund thanks in advance 🙂

    Reply
    • Sara (Debt Camel) says

      May 11, 2020 at 7:54 am

      Sorry but your wife (or you helping her) needs to look at each PPI payout and work out which tax year it was in. Tax years start in April, so before April 2019 would be tax year 18-19, from April 19 to March 20 would did be tax year 19-20 and from April this year would be the current tax year 20-21.

      So she may have to make 1,2 or possibly 3 claims, each for a separate tax year. That is the way these refunds work :(

      Reply
  15. Rene says

    May 11, 2020 at 11:58 am

    Hi all I am going to do my tax reclaiming on the government website but just wanted to know can I add documents as well. I know it usually takes 6 weeks when posting the form but is it quicker doing online with evidence which if able to upload. If so how long does it take for payment? thanks

    Reply
    • Sara (Debt Camel) says

      May 11, 2020 at 12:00 pm

      you don’t need to send any evidence unless they ask you.

      Reply
  16. Rene says

    May 11, 2020 at 12:23 pm

    Thanks Sara does it get paid quicker if doing it online?

    Reply
    • Sara (Debt Camel) says

      May 11, 2020 at 12:23 pm

      I don’t know.

      Reply
  17. heath says

    May 15, 2020 at 2:47 pm

    hi sara if i phone rbs for a copy of my ppi refund paper will they send it me

    Reply
    • Sara (Debt Camel) says

      May 15, 2020 at 3:03 pm

      what do you want and why?

      Reply
  18. heath says

    May 15, 2020 at 4:39 pm

    Hi Sara I lost my paper work for ppi to work out how much tax was taken

    Reply
    • Sara (Debt Camel) says

      May 15, 2020 at 6:20 pm

      ok, then ask the bank for a copy.

      Reply
  19. Nicola says

    May 16, 2020 at 4:00 pm

    I am so confused. Submitted r40 back in April 20 for tax year 19/20. It worked out roughly £778 I was due back (due to not paying tax) I rang to query it at the end of April and was told I would receive a letter. I also spoke with online chat who said the R40 was under review. As I heard nothing else I assumed I wasn’t entitiled to anything.. fast forward to 14th May I logged on my tax account and it states they have sent me a cheque for over £11,000. This cannot be correct? I’m going to ring them on Monday but really worried I’ve messed up somewhere and am going to get in to trouble.

    Reply
    • Sara (Debt Camel) says

      May 16, 2020 at 4:31 pm

      gosh. I think phoning them is a good idea!

      Reply
      • Nicola says

        May 16, 2020 at 4:36 pm

        Yes me too. Don’t understand how they’ve made this big of a mistake, and it’s not been picked up by their systems.

        Reply
  20. Lynne Goddard says

    May 21, 2020 at 11:17 am

    Hi Sara.
    I had a payout of £10500 in August 2017. I shredded the paper work and have asked Wonga for a copy of the tax paid or a letter with the information.
    I understand they have gone into administration. I have filled in an R40.
    Can I receive a tax refund without this information? X

    Reply
    • Sara (Debt Camel) says

      May 21, 2020 at 11:21 am

      No, you need to know how much tax, if any, was deducted. There is no way to guess this.

      Reply
  21. Mark Hodder says

    May 22, 2020 at 11:40 am

    Hi Sara,

    I know this question has been asked before but I have 4 payouts each with different wording. I think I have matched each figure up with each other on my paper work but i’m still unsure of the figures that go into each box.
    example:
    Refund of payments made by you for PPI cover – £2572.38
    Refund of interest charged on PPI premiums and fees – £1131.43
    8% interest statutory compensation – £2649.09
    Refund of fees incurred due to PPI – £168
    Income tax Deductions – £529.81
    Total – £5991.09

    Sorry to ask but which of these go into which of the boxes 3.1 – 3.2 and 3.3

    Thanks

    Reply
    • Sara (Debt Camel) says

      May 22, 2020 at 2:44 pm

      Refund of payments made by you for PPI cover – £2572.38
      Refund of interest charged on PPI premiums and fees – £1131.43
      8% interest statutory compensation – £2649.09 – THIS IS THE GROSS INTEREST for box 3.3
      Refund of fees incurred due to PPI – £168
      Income tax Deductions – £529.81 – THIS IS THE TAX DEDUCTED for box 3.2
      Total – £5991.09

      3.1 is for the NET INTEREST – that is the gross interest minus the tax taken off.

      Reply
  22. AMathews says

    May 25, 2020 at 6:25 pm

    I had a PPI refund of £972.40 from the 13th of March 2020 and I have to declare some inheritance from my late aunt. The amount was £3000 and I’m a higher rate tax payer. Please explain me how to record this in my self assessment tax return and how this works

    Reply
    • Sara (Debt Camel) says

      May 25, 2020 at 6:39 pm

      The article above explains what to do about the PPI refund – you will need to know how much tax was deducted and how much 8% statutory interest was paid.
      I cannot advise you on on how to complete your tax form for an inheritance, I suggest you take professional advice if you are unsure.

      Reply
      • Amathews says

        May 25, 2020 at 6:43 pm

        Thank you 😊

        Reply
  23. Liz says

    May 27, 2020 at 3:53 pm

    Hi Everyone
    Hope your all staying safe. A little bit of help please I am getting a refund for irresponsible lending from provident and have another claim for mutual loans outstanding at this present time. When is it best to claim the tax back for these. Should I wait till the end of the tax year?

    Reply
  24. Leanne Thorpe says

    June 1, 2020 at 2:13 pm

    I can’t seem to get my head round how to work out what to claim back on the R40 form. Can someone help? I had £27119.99 ppi claim back and then paid the ppi company their commission from this. I just have no idea what to put in the r40 form

    Reply
    • Sara (Debt Camel) says

      June 1, 2020 at 2:20 pm

      You need to find out how much of that large amount was the extra 8% statutory interest added and how much tax was deducted. As the PPI firm if you weren’t sent this information.

      Reply
  25. Eileen says

    June 19, 2020 at 10:48 am

    Hi, had a PPI payout from Barclays last year where tax was deducted. The PPI policy was in joint name with my husband & paid back into our joint bank account. My husband pays tax at the basic rate & I don’t pay tax. Who should claim the tax refund on this PPI payout?

    Thanks.

    Reply
    • Sara (Debt Camel) says

      June 19, 2020 at 11:12 am

      you should each claim back half.

      Reply
      • Eileen says

        June 25, 2020 at 10:49 am

        Thanks. Do we claim back half the amount of PPI & half the interest or just half the interest. Sorry if that’s a stupid question!!!

        Reply
        • Sara (Debt Camel) says

          June 25, 2020 at 1:00 pm

          The only part that is taxable is the extra 8% interest added on., not the PPI itself. You need to give the figures for the 8% interest and for the tax deducted,

          Reply
  26. Jodie says

    June 22, 2020 at 8:24 pm

    Hi could someone help me? When I received my ppi payouts a few years ago I was recieving child and working tax credits. In reading these comments it looks like I should have declared the ppi payments ? My question now is can I claim the tax back on one from two years ago or will this flag up that I haven’t declared them and will I end up owing them money ? Sorry if it seems like a daft question could someone please reply with the answers thanks x

    Reply
    • Sara (Debt Camel) says

      June 23, 2020 at 8:01 am

      This problem is only for tax credits, not other sorts of means-tested benefits where refund are treated as capital not income. And it is only the 8% part of the refund that matters. The rest is a refund of your own money, not income.

      My question now is can I claim the tax back on one from two years ago or will this flag up that I haven’t declared them and will I end up owing them money ?
      I haven’t heard of people having this sort of problem because they make a tax claim, but I suppose it is possible.

      Reply
      • Jodie says

        June 23, 2020 at 2:57 pm

        So should be fine to go ahead then 😬

        Reply
  27. Joe says

    June 23, 2020 at 10:02 pm

    Help! I think i may have complicated matters by submitting R40 to HMRC.

    I had 3 redress upto April 2020 and completed form r40 as tax was taken at my 20% rate. ( earn £21k before tax and married tax)

    Refund 1 was £4400 tax paid
    Refund 2 was £1100 tax paid
    Refund 3 was £3200 tax paid

    Now hmrc have written to me saying i need to complete a self assesment as interest i have been paid is over £10k

    Reply
    • Sara (Debt Camel) says

      June 30, 2020 at 10:19 am

      it’s normal to be asked to complete a self assessment if your savings income is over 10k. Next year when it isn’t, you can ask HMRC is you can stop completing a self assessment.

      Reply
      • joe says

        June 30, 2020 at 10:39 am

        thanks – will I be liable to pay more tax though – that’s what worries me.

        Reply
        • Sara (Debt Camel) says

          June 30, 2020 at 12:11 pm

          You can only have to pay more tax if the savings income takes you into the higher rate tax bracket (see https://www.gov.uk/income-tax-rates for bands) OR if some of your PPI refunds didn’t deduct any tax (that would be unusual).

          Reply
  28. Simon says

    June 30, 2020 at 9:37 am

    Good morning Sara,
    I received a PPI refund from Barclays recently, I am in receipt of UC from HMRC and now have to advise them of this PPI refund, is it the refund of interest amount that I was charged that I have to advise UC or the Statutory Compensation amount which is higher than the refund of interest. Which bit is considered income and then is any of it considered Capital and do I need to advise this also?
    Your help would be appreciated.
    Thank you

    Reply
    • Sara (Debt Camel) says

      June 30, 2020 at 9:41 am

      For the purposes of UC, none of it is income, it is all capital. Talk to a debt adviser eg your local citizens Advice, if you aren’t clear about the implications for UC.

      For income tax, the statutory compensation is treated as savings income.

      Reply
  29. Audrey says

    August 24, 2020 at 10:06 pm

    How do you claim tax back on a refund .received refund from amigo .but paid £296 tax.thank you from audrey

    Reply
  30. Julie says

    August 28, 2020 at 8:52 pm

    Is anyone able to help me with what amounts to put in each box? I’m so confused and can’t get my head around it!

    My letter states:

    Paid PPI premiums and interest thereon £1,323.27
    8% compensation on payments made £1,635.24
    20% Tax deduction on 8% compensation – £327.05
    Total Redress £2,958.51
    (Approximate) Refund Available Net of Tax £2,631.46
    premiums paid £1,323.27
    Plus interest at 8%. £1,308.19

    Reply
    • Sara (Debt Camel) says

      August 28, 2020 at 9:04 pm

      these are the numbers you need for the form:

      8% compensation on payments made £1,635.24 = GROSS
      20% Tax deduction on 8% compensation – £327.05 = TAX DEDUCTED
      Plus interest at 8%. £1,308.19 = NET

      Reply
      • Julie says

        August 30, 2020 at 10:53 pm

        Thank you so much! So

        8% compensation on payments made £1,635.24 = GROSS – box 3.3
        20% Tax deduction on 8% compensation – £327.05 = TAX DEDUCTED – box 3.2
        Plus interest at 8%. £1,308.19 = NET – box 3.1

        Is that correct?

        Reply
        • Sara (Debt Camel) says

          August 31, 2020 at 4:07 pm

          yes, that’s right.

          Reply
  31. Tom Morre says

    September 19, 2020 at 8:10 am

    I have a 26 year old PPI complaint that the adjudicator as upheld – it has now gone to the Ombudsman for a final decision as Santander don’t want to pay – how often do the overturn these claims?

    Reply
    • Sara (Debt Camel) says

      September 19, 2020 at 8:29 am

      Overall FOS Claims, the Ombuagrees with the adjudicator in 90% of cases. I don’t know if the stats are Any different for PPI Claims.

      Reply
  32. Sophi Virgey says

    September 22, 2020 at 3:05 pm

    Hi Sara,

    So to just claim tax back only from x1 refund, Do I only need to fill the R40 form from 1.1 Personal Details to 3.3 Gross amount?
    Please advise.

    If there are questions/boxes that don’t relate/you cant answer do you leave these blank? orrr

    Many thanks
    Sophi :)

    Reply
    • Sara (Debt Camel) says

      September 29, 2020 at 10:23 am

      Most people should complete 2.1 – 3.7 as described in the article above. I can’t advise on your tax affairs, if you are self emplyed, ask your accountant to deal with this.

      Reply
  33. Audrey says

    September 24, 2020 at 1:32 pm

    Hi how do you claim the tax back my husband won his case against amigo.but paid £250 tax.

    Reply
    • Sara (Debt Camel) says

      September 24, 2020 at 1:45 pm

      See the article above.

      Reply
  34. Sian Porter-Williams says

    October 3, 2020 at 1:41 pm

    Hi, I fill in a self assessment form every year. I pay 20% tax. I work full time. I have 6 claims. 1 for 2010, 1 for 2015 and four for 2017, all amounting to:
    3.3 – £8661.84 for 8% interest charged
    3.2 – £1704. 59 Tax paid
    3.1 – £6957.25 The difference

    I know this goes against ‘other savings’ on the self assessment form, can I claim for them all when I put my assessment in next, end of this year? What figure can I expect back, is it £1704.59?? Thanks

    Reply
    • Sara (Debt Camel) says

      October 3, 2020 at 2:07 pm

      Were all these amounts received thus year?

      Reply
      • Sian Porter-Williams says

        October 5, 2020 at 9:21 am

        Hi, No I received them in the years that are stated.

        Reply
    • Sara (Debt Camel) says

      October 5, 2020 at 10:47 am

      Please read the article above in detail.
      As that says:
      – you have to make a seperate claim for each tax year a payment was received, not all in the current year
      – it covers tax years from 2016. I do not know if you are entitles to any refunds from previous tax years
      – you will nee to working out if the 2017 refunds were in the 2016/17 tax year or the 2017/8 tax year
      – as you complete a self assessment form, you have to amend the previous years forms. See https://www.gov.uk/self-assessment-tax-returns/corrections. I cannot advise on how to do this.
      – if you are a basic rate tax payer, you would onot be able to claim back a maximum of £200 in one taxyear. not £200 per PPI payout in that year.

      Reply
  35. Les says

    October 17, 2020 at 9:23 am

    Hi
    I have submitted 2 seperate R40 forms for 2 claims however HMRC are requesting documentation to prove I had PPI payout. I have paperwork from one claim however can’t find paperwork from the first PPI payout. Can I still claim??

    Reply
    • Sara (Debt Camel) says

      October 17, 2020 at 9:44 am

      You need to ask the firm that gave you the refund for a copy of the paperwork.

      Reply
  36. Lee sharratt says

    October 29, 2020 at 8:31 am

    Morning. I want to fill an r40 in. Had so many refunds. Can’t find the break down of all of them. Most of the refunds were in 2018. Did I read something abort asking the HMRC about a tax certificate. Or a break down on house much tax I have paid on tbe refunds? I would prefer to do it , before being bombarded with companies soon to jump on the claiming tax for payday loans

    Reply
    • Sara (Debt Camel) says

      October 29, 2020 at 8:57 am

      The tax certificate is provided by the lender giving the refund, not HMRC. HMRC cannot provide you with a summary – it has usually not linked the information from the lender to individual tax payers, hence you have to submit the claim.
      If your emails do not have all the information, there is no alternative but to go back to the lenders and ask for a copy of it.

      Reply
      • Lee sharratt says

        October 29, 2020 at 9:05 am

        Few companies gone bust

        Reply
        • Sara (Debt Camel) says

          October 29, 2020 at 9:31 am

          Then you need to find the emails – no other way. You cant work this out from the amount you received as you don’t know what proportion of this was 8% added interest (the refund itself isn’t taxable) or how much was deducted in tax.

          Reply
  37. Teresa Harper says

    October 29, 2020 at 9:02 pm

    Hi i filled the r40 form in but they have requested documents from the ppi i claimed but i have not got them anymore, what can i do

    Reply
    • Sara (Debt Camel) says

      October 29, 2020 at 9:04 pm

      Ask who paid you the refund for the tax details.

      Reply
  38. Sarah moore says

    October 30, 2020 at 12:22 pm

    Can someone help I am so confused I am 20% tax payer and recieved ppi refund in 2019, 9 in total with payout of £9500.
    I am trying to do the R40 form but cannot work out what goes where. (This is just one)
    Total refund of PPI £1399.73
    Statutory interest £1265.17
    Less income tax on statutory interest 20% – £253.03
    Net offer £2411.87
    Can I claim anything back and where do these figures go.
    Any help would be appreciated

    Reply
  39. Stu says

    November 6, 2020 at 9:35 am

    Hi Sara,

    My father put in a ppi claim in 2018 while he still could and sadly died before the payout.

    The payout was in my name as I was the executor. I wonder if I’d be able to reclaim the tax on this or whether it would belong to the estate and therefore be too complicated to do?

    Thanks!

    Reply
    • Sara (Debt Camel) says

      November 6, 2020 at 9:46 am

      I’m sorry, I don’t know.

      Reply
  40. Karen says

    November 11, 2020 at 11:38 am

    Hi I had a ppi claim paid to me of 10485.54 of which 1154.12 was deducted for tax. I’m trying to complete the R40 form to claim the tax back, I keep coming up with different figures for 3.1, 3.2 and 3.3. Can anyone help me work this out?

    Thanks you

    Reply
    • Sara (Debt Camel) says

      November 11, 2020 at 11:40 am

      You need to know how much of the refund was 8% statutory interest.

      Reply
      • Karen says

        November 12, 2020 at 2:52 pm

        Hi Sara I have the figures needed today.

        Ppi paid 4714.92
        8% comp/int 5770.62
        20% tax on 8% comp/int 1154.12
        Total redress before tax deducted 10485.54
        Total paid after tax deducted 9331.42

        Is that all you need to help with with the figures for r40 form?

        Thanks

        Karen

        Reply
        • Sara (Debt Camel) says

          November 12, 2020 at 3:17 pm

          8% comp/int 5770.62 = gross amount for box 3.3
          20% tax on 8% comp/int 1154.12 – tax deducted for box 3.2
          then take 3.2 away from 3.3 and you get 3.1, the net interest paid

          Reply
    • Karen says

      November 11, 2020 at 11:54 am

      I have called and asked them to send me the documents again

      Also forgot to ask am I putting my totals from lasts years p60 for 2.1 or just the year to date as it’s this tax year I put a cross in interim payment.

      Reply
      • Sara (Debt Camel) says

        November 11, 2020 at 1:19 pm

        NEITHER You need to estimate what your total will be for this year.
        If that seems impractical it may be best left until April 2021 when you have your P60 for this year.

        Reply
  41. Iain123 says

    November 11, 2020 at 9:38 pm

    Hi

    If you get a refund don’t forget to claim your tax back. I’ve just received £197 from the HMRC for 2019/2020 (you can also claim for previous years). I applied in April but was rejected for not having enough information to support my claim (I kind of winged it on the form). I got my act together and printed off the email responses from Payday loan companies, attached this to HMRC refusal and send it back to Bristol. Seven months in total but worth it.

    If I’d got my act together initially it would have taken about three months. If your struggling to get your figures in order just do your best, attach emails from payday loan companies and send it off to Bristol.

    Reply
  42. Martin says

    November 12, 2020 at 9:13 pm

    Hi Sara, I have approx. £10500 in redress from payday loan companies for tax year 2016/17. I have tried to obtain the breakdowns required but am finding it difficult seeing a lot of the companies have went into administration or are no longer operating. Going by what Iain has done, do you think if HMRC reject my claim in the first instance I provide evidence by way of letters /emails etc later or should I just go ahead and send this information now. (even though I would not be able to accurately fill in 3.1 -3.3) Any advice is most welcome. Thank you so much for this form and your help.

    Reply
    • Sara (Debt Camel) says

      November 12, 2020 at 9:33 pm

      You need to complete the form accurately. If you don’t know how much of the 10,500 was 8% interest or how much tax was taken off, you can’t.

      Reply
  43. Mary says

    November 20, 2020 at 12:21 pm

    Hi Sara,

    My original comment has disappeared when I’ve followed the email link to respond to you. Mr lender said in the email they are not obliged to do so as a business at this stage. I’ve emailed them back to ask them to expand on this as I can see if it went to FOS they would ask them to add the 8%.

    Reply
    • Mary says

      November 20, 2020 at 12:42 pm

      Here is the response:

      Thank you for your email.

      8% interest is something that the Financial Ombudsman Service may include in their decisions.

      However, as advised as a business we are not obliged to include this with our refunds.

      If you require anything further please contact us.

      What are your thoughts Sara?

      Reply
      • Sara (Debt Camel) says

        November 20, 2020 at 3:24 pm

        Mr Lender tell me they are adding 8% interest. Is it possible they told you they were not deducting any tax from this?

        Reply
        • Mary says

          November 20, 2020 at 3:38 pm

          Initially I asked whether they had deducted tax as I was trying to work out if I could claim it back. I received this response:

          We can confirm we have made no tax deduction on this figure as we have not applied 8% interest.

          This is not something that we are obliged to do as a business at this stage.

          That is when I went on to question if they should be adding 8% interest. Is there someone else at Mr Lender I should be speaking to if they are saying to you they add it on? He has since just basically told me I can take it to FOS when I explained about the FCA information you shared.

          Reply
    • Sara (Debt Camel) says

      November 20, 2020 at 12:43 pm

      The comments are on this other page https://debtcamel.co.uk/mr-lender-review-affordability/comment-page-1/#comment-396557

      Reply
    • Sara (Debt Camel) says

      November 20, 2020 at 12:56 pm

      You could point out that DISP 1.4 (from the FCA’s regulator handbook https://www.handbook.fca.org.uk/handbook/DISP/1/4.html) says that firms should determine complaints in the same way that FOS would to minimise the number of complaints sent to FOS. Ask why this doesn’t apply here, as you could put in a complaint and send that to FOS?

      Reply
  44. Melanie Sharman says

    December 2, 2020 at 4:58 pm

    I have just had it confirmed that my R40 has been processed an I am due £407. How long do HMRC cheques usually take to come through?

    Reply
  45. JR says

    December 3, 2020 at 1:04 pm

    Hi Sarah, me again! I’m trying to claim the tax back for some refunds I’ve had. What if I don’t know what interest or tax was paid? How do I find that out

    Reply
    • Sara (Debt Camel) says

      December 3, 2020 at 1:13 pm

      ask the lender – it’s the only way.

      Reply
  46. scott says

    January 3, 2021 at 12:17 pm

    hi i tried to fill in the r4o form via the goverment gateway i put in what i though were the right answers i then recieved a letter back saying that i need to put the name of the company who payed me but i cant remember seeing anywhere on the form where it asks me to name the company who payed the interest

    Reply
    • Sara (Debt Camel) says

      January 3, 2021 at 12:20 pm

      I suggest you reply with the name.

      Reply
      • scott says

        January 3, 2021 at 12:27 pm

        thanks but he didnt advise me where to reply or how to do it the letter just stated i will need to registered a new form but im sure the form has no where for me to put the details of the company in this case provident

        Reply
        • Sara (Debt Camel) says

          January 3, 2021 at 12:33 pm

          Then go back and say that.

          Reply
          • scott says

            January 3, 2021 at 12:39 pm

            ok thaanks i had never thought of doing this thanks for your help and detailed response

  47. Pearster says

    January 3, 2021 at 5:51 pm

    In 2017 I received a ppi for £11500, they took tax off at £1333 based on 20% tax rate, i am in the higher tax rate, what would i be able to claim if anything?

    Reply
    • Sara (Debt Camel) says

      January 3, 2021 at 6:22 pm

      It sounds like you probably owe the taxman money, see the article above.

      Reply
  48. Amanda says

    January 12, 2021 at 11:44 am

    Hi Sara,
    I am slightly confused with the tax refund on redress. So for example with the money shop. Total interest paid £9500, 20% deduction from 8% compensation interest £1,300 , therefore total potential redress of £15.000. So although I will only get perhaps 4% of the potential redress am I still able to claim the tax refund of £1,300 as I am a low earner? Many thanks

    Reply
    • Sara (Debt Camel) says

      January 12, 2021 at 11:59 am

      No. This tax is never being paid to HMRC so you can’t claim it back.

      It is actually likely the ICL will do a deal with HMRC so that no tax is deducted from what you receive, but we will have to wait for the payouts to be sure about this.

      Reply
  49. Steve says

    January 13, 2021 at 9:07 am

    A question, I have received several payday loan refunds across the last 5 or so years and 1 in the last tax year. I have also had a ppi refund from Debenhams a few years ago. I have always had the requisite 20% tax deduction (presumably on the 8% interest). In January 2017 I moved to the Isle of Man where I still reside. I work full time and pay tax but the IOM is a different jurisdiction, a crown dependant, and not part of the UK. Can I still claim the tax back from the UK? If so how do I go about this?

    Kind regards

    Steve

    Reply
    • Sara (Debt Camel) says

      January 13, 2021 at 9:27 am

      I am sorry, I have no idea. If it is a lot of money it may be worth you talking to a tax professional on the IoM.

      Reply
  50. Ian says

    January 16, 2021 at 1:33 pm

    Hi sara i got a ppi payment from hsbc on the 20th dec 2018 and just claimed on the government site between april 2018 to 2019 would i need to do a claim for april 2019 to 2020 thanks

    Reply
    • Sara (Debt Camel) says

      January 16, 2021 at 2:00 pm

      You only make a refund claim for the tax year you received the refund.

      Reply
      • Ian says

        January 16, 2021 at 3:16 pm

        Thanks done it correct then, can i ask so you get tax back on the ppi amount received is this 8% sorry if this is repeating things.

        Reply
        • Sara (Debt Camel) says

          January 16, 2021 at 3:38 pm

          no, the refund you received will have consisted partly of a return of what you paid – no tax is deducted from this – and partly of an extra 8% added. Only the extra 8% statutory interest is relevant here. Read the article above and look at the details of the PPI refund you were sent.

          Reply
          • Ian says

            January 16, 2021 at 6:33 pm

            Thanks one last thing if its the government owing this shouldnt they have been in touch anyway ppi firms are on the bandwagon again just claiming for what people are owed.
            Thanks

          • Sara (Debt Camel) says

            January 16, 2021 at 6:39 pm

            HMRC usually takes the view that taxpayers should look after their own tax affairs.

  51. Lee sharratt says

    January 16, 2021 at 2:10 pm

    Hi. U think it’s likely that companies will take on the tax refund with payday loans.? Like they have with the ppi?

    Reply
    • Sara (Debt Camel) says

      January 16, 2021 at 2:28 pm

      I am not sure what you are saying?

      Reply
      • Lee sharratt says

        January 16, 2021 at 2:32 pm

        I’m with a company that are claiming the tax back on some ppi I had. Minus there fee. Do u think similar company’s will do the same with payday loan tax paid?

        Reply
        • Sara (Debt Camel) says

          January 16, 2021 at 2:54 pm

          good god. What a rip off. Fill out the R40 yourself!

          Reply
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