On 16 September, the Financial Conduct Authority (FCA) announced a review into unsecured credit market regulation. This will be chaired by Christopher Woolard, the outgoing interim Chief Executive, which suggests how seriously the FCA sees this subject. The FCA says: The Review will concentrate on how regulation can better support a healthy unsecured lending market. It will take into … [Read more...]
Debt news and policy
Debt Camel articles on what's changing - and what ought to change - in the world of personal debt in Britain.
If you are interested in a specific area, look at: High cost credit news & policy and Insolvency news & policy.
Major changes for thousands of customers with Aperture & Vanguard IVAs
In Autumn 2020 two of the largest IVA firms have recently announced the latest in a long line of customer transfers within the industry: all Aperture's open IVAs have been sold to Jarvis Insolvency; and Vanguard's open IVAs will be administered by Ebenegate. UPDATE: In February 2021 Jarvis rebranded and it now calls itself Debt Movement. Sale of Aperture's IVAs to Jarvis On 5 … [Read more...]
Provident complaints rise – but are its offers too low?
The Financial Ombudsman (FOS)'s latest quarterly statistics, published on 25 August 2020, highlighted a rise in the number of complaints received about some types of high cost credit. In the period April-June 2020, new complaints about home credit rose by 77% to 1,166. UPDATE in the second half of 2020, FOS was sent over 10,000 new Provident complaints! Provident is the major lender in the home … [Read more...]
Kerrigan v Elevate Credit – an “unfair relationship”
The judgment in the Kerrigan & others v Elevate Credit International Ltd was published on 5 August 2020. Elevate Credit International was a large UK payday lender, trading as Sunny. Kerrigan and the other eleven claimants were Sunny customers who had made affordability complaints to Sunny through a claims company. The claims company brought the case and selected six claimants; Sunny … [Read more...]
Amigo won’t give details about complaints in July 2020
This article summarises three articles that looked at how Amigo has reported to shareholders about complaint numbers in 2019 and early 2020 Affordability complaints about guarantor loans First, as background, what are these complaints about? Although the existence of the guarantor gives Amigo additional comfort it will be paid, the loan still has to be affordable for the borrower. If a loan is … [Read more...]
Covid-19 – credit score protection, but will it be harder to get credit?
In March 2020 Experian, Equifax and TransUnion, the three big UK credit reference agencies, agreed that having a temporary "payment holiday" with a lender because of Coronavirus problems won't harm your credit score. The FCA, who regulates lenders in the UK, then set out detailed rules about payment breaks for most kinds of debt, including mortgages, unsecured loans, credit cards, catalogues, … [Read more...]
Covid-19 – you can have up to 6 months of mortgage breaks
In 2020, all mortgage lenders will provide a three-month mortgage payment holiday for borrowers whose household finances are affected by coronavirus. By May 2020, 1.8 million people had taken a mortgage payment holiday. If you have already had one and your finances are still affected, you can now ask for a further three months until the end of October. Ask your lender for a … [Read more...]
MaPS to give £38 million more for debt advice – it’s badly needed!
The Money and Pensions Service (MaPS) has announced an increase in its budget for debt support in England in 2020/21 by £38million. And an additional £5.9 million is being allocated to Northern Ireland, Scotland and Wales. This new money is in addition to the existing MaPS budget for debt advice of £64 million. It will come from a combination of government funds, reallocated MaPS budget and … [Read more...]
Wageday Advance – administration completed in 2020
Summary of the administration Curo Transatlantic Limited (Curo) had two brands: Wageday Advance (WDA), a mid-sized payday lender; and Juo Loans, a small guarantor lender. Curo entered administration on 26 February 2019 because of the number of payday loan affordability complaints they were receiving. They appointed KPMG as Administrators. The Administrators … [Read more...]
Wonga – what happened during the administration
The administration of WDFC, the legal company who operated the Wonga brand, was completed in August 2020. The company was finally dissolved in December 2020. See Companies House records for details. Background to the administration - rising complaint numbers A payday loan is "unaffordable" if repaying meant you had to get into more debt, by borrowing again or getting behind … [Read more...]
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