The administration of WDFC, the legal company who operated the Wonga brand, was completed in August 2020.
The company was finally dissolved in December 2020.
See Companies House records for details.
Background to the administration – rising complaint numbers
A payday loan is “unaffordable” if repaying meant you had to get into more debt, by borrowing again or getting behind on bills or other debts. So you may have repaid all your loans but still have a good claim for a refund of the interest you paid.
When Wonga went under there were over 200,000 people with current loans from Wonga – many of them had a good case for the interest to be removed from their balance so they only repay what they borrowed.
The Administrators proposals set out the reasons why Wonga went into administration. These were the increasing number of affordability complaints, especially from Claims Companies, and the decision by the Financial Ombudsman that FOS could look at loans over 6 years old, going back to 2007.
There were 24,000 affordability complaints awaiting a decision by Wonga and 9,500 complaints against Wonga with the Financial Ombudsman when Wonga ceased trading on 30 August 2018.
Details on the Administration
The Administrators have made various progress reports (available from Companies House) and statements during 2018-20:
- in October 2018, the Administrators published their Proposals, detailing how they planned to handle the administration. Creditors voted to approve these Proposals.
- progress report to end February 2019;
- Witness Statement in April 2019;
- progress report to end August 2019.
An online claim page was set up in April 2019 for Wonga customers to submit claims for refunds. The deadline for sending in a claim was 30 September 2019.
The Administrators assessed all claims using an automated tool. This took account of:
- all loans, including those over 6 years old
- how large a loan was compared to a customer’s income;
- how often someone borrowed without significant gaps;
- whether there were indications of hardship such as missed payments;
- if there is a balance outstanding for the right of set-off.
Where it decided one or more loans were unaffordable, it calculated how much interest should be refunded and added statutory interest at 8%.
In August 2019 the Administrators starting sending emails to people saying whether their claims have been successful or rejected.
In September, the Administrators sent an update on progress up to end August 2019. Key points include:
- at end August, 389,621 claims for unaffordable payday lending have been accepted by the administrators;
- the total value of these claims is c £460million – an average of c £1,200 a claim.
- £23m of outstanding loans have been collected. The Administrators say that outstanding loans are being taken into account and given the right of set-off where the customer has a claim for unaffordable loans.
- The remaining loan book will not be sold to a debt collector.
At this point the Administrators were saying that payments would be made by 30 January 2020.
29 January 2020 – administrators announce 4.3p in the pound
On 29 January 2020, the Wonga administrators announced that they will be paying 4.3p in the pound to unsecured creditors, including all the 400,000 people who are owed a refund for unaffordable lending.
The administrators have now given the final numbers:
- they assessed 401,202 claims as being valid;
- of these 358,129 are being paid 4.3% of their assessed compensation value;
- the remaining 43,073 also owed a balance on a loan to wonga, so their compensation has been used to clear or reduce that balance.
What happens next:
- the money should be paid within the next 4 weeks. This has come as a surprise as people had been told it would be paid by the end of January;
- the loans that are being refunded should be removed from your credit record in the next 6 weeks.
My comment – ripped off by Wonga and now let down by the regulators
The administrators told people they would get “significantly less” than that amount as there would not be enough money to pay the claims in full.
But many people will have been hoping for more than 4.3% and are very upset.
It is not the administrators’ fault there is so little money to be divided between so many people. It is the fault of the regulators – first the OFT and then the FCA – that they allowed Wonga to break the rules saying that affordability should be checked
And now the regulators have failed to ensure that these Wonga victims get the compensation they should have. When a PPI firm went under, the Financial Services Compensation Scheme stepped in and people with PPI claims got paid in full. But the FCA has not extended the FSCS to cover payday lenders.
This isn’t just a problem for the hundreds of thousands of Wonga victims. Borrowers from many payday lenders have been unable to get proper compensation after the lender has had to close. This will apply to QuickQuid, the money shop, Payday UK and Payday Express borrowers as well.
The FCA needs to rethink this and provide a safety net for people who were mis-sold unaffordable loans.
Readers comments – Shock and disappointment
This a brief overview of the hundreds of comments below this article.
Some people are happy to be getting anything:
- “I am only getting just shy of £25 but for the sake of completing a 30 second form it’s not too bad.”
- “I will be getting £79.93 of the £1854.17 I was owed. Better than nothing!”
- “£35 out of a possible £800. I wasn’t expecting much anyway. I’m more interested in having the 25 wonga loans removed from my credit file.”
The administrators had said people would get “significantly less” than the claim, but many people were hoping for at least 10%:
- “I got mine £88.67 – claim was £2057.05 – I was expecting at least a couple hundred.”
- “Claim was 3034, getting 130. By considerably less I didn’t think it would be over 95% of it. That is ridiculous.”
- “To receive £44.10 from a claim of £1023.00 is insulting to be honest.”
- “Owed £1499, getting £63…what an absolute joke!”
- “4.3% is an absolute disgrace. Although people are trying to be positive they shouldn’t have to. The people who made all the profit here would spend the biggest payout anyone has received on an evening out and not think twice about it.”
- “Gutted…. was hoping for at least the 10% speculated.”
This reader blamed not just Wonga but the regulators:
- “Over £11k accepted reduced down to £480 – my job, my marriage and 4 years of desperation followed by years of rebuilding my life – that’s what the regulators consider that to be worth! Shame on everyone involved in Wonga and the lack of regulation of lenders like them !”
Some are just are delighted that Wonga has gone under:
- “Heads up everyone…We have won in the end! They can no longer be a hindrance to any of us any more!”
- “Mines going to charity. Best thing to have happened is for them to have gone bust”
- ”Thank you Wonga you paid me to continue gambling, I lost everything. Good riddance.”
Many people are also disappointed and shocked that they aren’t being paid by the end of January. Some people getting these refunds are still in difficult financial circumstances and had planned to use the money to pay a bill or some debts.
February 2020 – some clarifications from the administrators
The remaining loans
The administrators have confirmed that no further payments are being accepted and the debts will not be sold to a debt collector. So you don’t have to worry about being taken to court or bailiffs.
But the debts are not technically being written off. They will remain on your credit record for 6 years from the default date on your credit record. If you don’t know what this date is, I suggest you check it now.
In practice, now the company in liquidation, if you contact a credit reference agency and say your Wonga debt is incorrect, you can ask the credit reference agency to “suppress” the record as Wonga can no longer say what the right entry should be. See How to correct credit records if the lender has gone under for details.
No deductions are being made for tax
The Administrators have said:
“the Joint Administrators have agreed with HMRC that the payment may be treated for tax purposes as set wholly against the interest and fees element first, and statutory interest second. As a result, where the distribution paid by the administrators to each customer does not exceed the interest and fees claimed by them, no withholding tax will be required to be deducted at source from payments made by the administrators in such cases.”
The simple version of this is:
- the administrators are not taking off any tax.
- there will, therefore, be no tax to have to reclaim.
- the vast majority of people will not have to pay any tax on any part of of the refund even if you are a higher rate taxpayer. The amounts don’t have to be declared if you complete an annual tax return eg if you are self-employed.
A small number of extra payments
A small number of customers were owed money by Wonga for a different reason, for example they may have overpaid on a loan. These extra amounts are also being paid out and you will get 4.3% of them too.
If you were not using a claims company, you should have received a single email at the end of January which mentions both amounts.
If you were using a claims company you should have received two emails, each about one of the amounts. If you have only received one email and it mentions a claim which is smaller than the amount you expected, you can contact the administrators, it may be this is the “extra” payment.
Bank account issues
I asked the Administrators why some people are still getting emails asking them to update their bank details. They say:
These emails will be in response to customers’ requests received by the Customer Care team prior to 29 January 2020 providing a secure method by which customers can update their bank account details. Customers should respond to these emails.
I asked the Administrators what will happen if they make a payment and it bounces back to them because the account is no longer open. They say:
Where updated information is available from customers we will attempt to reprocess bounced dividend payments via electronic transfer. Alternatively, we will issue a cheque to the address held on file.
A blogger contacted the Administrators on the 14th February to ask why she hadn’t been paid and was told:
“I can confirm that the joint administrators have commenced distribution of dividend payments to unsecured creditors, including those with redress claims. Given the volume of transactions that need to now take place, the administrators cannot guarantee an exact date when individuals will receive payment but are aiming to complete transactions within the next two weeks.”
February and March – payments started but with problems
I was told by the Administrators on Friday 28th February that 90%+ of payments have been made and they expect to make the rest of payments over the next two weeks by BACS. About 22,000 the following week, about 13,000 the week after. It looks as though the 22,000 group got their money. It’s not clear to me how many of the 13,000 group have.
Many people in the comments below this article were reporting probems. These included people whose bank accounts had never changes. Problems included:
- confusion over whether a claims company has been paid or they will be;
- Wongasaid payment was sent to a claims firm that hadn’t been used;
- Wonga said a cheque was sent to a house you no longer live it;
- Wonga said a payment has been made to your bank account but it hasn’t arrived ;
- Wonga has said a payment was sent to an old bank account despite new bank account details having been given and co0nfirmed as having been received.
On 2 March the Administrators said the payment process was taking longer than expected and payments would continue to about 40,000 people over the next 2 weeks:
The Joint Administrators have now attempted to make dividend payments to over 410,000 creditors… In addition to the payments that were not made we have had approximately 40,000 payments returned to us due to incorrect customer bank details recorded on file with Wonga. We will now begin contacting these customers whose payments were returned, by email, to obtain correct and up-to-date bank account details.
The dividend payment process is taking longer than anticipated and payments will continue to be paid during the next two weeks.
On 19 March the Admistrator’s announced:
The Joint Administrators have now attempted to make dividend payments to over 443,000 creditors representing 98% of the creditor population. This includes payments to creditors whose payments were briefly held back from the initial payment phase whilst additional validation checks were completed to new bank account and/or address details that were provided. The Joint Administrators now continue to focus on the remaining small population of unpaid dividends in order to complete the payment process.
From here on progress was very slow, impeded by lockdown.
End August 2020 – administration ends – do you still have a problem?
Have you not been paid?
The Administrators final report blames the payment problems of Wonga’s poor systems and on creditors who did not update their bank details when requested to. But as many comments below detail, people who had never changed their bank account or who had updated their bank details several times and had each confirmed also experienced prolonged delays.
At 28 Auguest when the administration ended, there were still c 49,000 payments with a total value of £632,000 that had not been made – an average about of £13 per payment. About 70% of these were for amounts owed before the administration, so not affordability complaints.
The Administrators have passed the £632,000 to the Insolvency Service. If any creditors want to claim an unpaid amount, they should email CustomerServicesEAS@Insolvency.gov.uk.
A problem with your credit record
If there is a problem with your credit record then you now need to contact the Credit Reference Agency where the problem is showing – Experian, Equifax or TransUnion. Say you can no longer get an answer from the administrators as the firm has been dissolved so you would like the CRA to “suppress” the credit records (list them) as they are inaccurate.
This problem could have been an error by the administrators, who failed to delete the record. It could be an error by Wonga before the administration: the loan date or balance or default date is wrong – you want the default date to be as early as possible so it drops off sooner – or Wonga may have failed to add a default date.
If the CRA refuses, send the CRA a formal complaint and this can be sent to the Financial Ombudsman. In practice people are getting these sorted with the CRAs without having to go to the ombudsman.
Refunds from large loans & car finance
Refunds from other payday lenders
Is your credit card limit too high?
Jacqueline says
My email was later than most but I’ve just received my payment x
Andrew says
Whoop, mine has just this minute gone in, I never did receive that email though.
Vee says
Hi, can I asked how it was named for payment, was it under wonga name or grant Thornton name, I really don’t want anything with wonga name on my statement so hoping it will show grant thornton
Andrew says
Hi Vee
My account is Barclays so I don’t know if the description varies between banks or not but mine said
Description: WDFC-REDRESS
Reference: WDFC UK Limited BGC
So it didn’t actually mention the name Wonga at all :)
Natalie says
I have not received my payment yet? But I’m so glad others have! Very worried though
Sara (Debt Camel) says
No need to be worried for days.
Mike C says
I’m a little worried because all my emails have come through no problem. I changed my bank details on the Wonga site before it was unable to do so, so all my info was correct. I just don’t understand the delay now. It’s definitely not alphabetical tho as some people who have commented they have received payments have the same surname initial as me lol. Bit gutting iv not received payment yet. But fingers crossed.
Ashley says
Not received anything
Nats Daley says
No payment for me yet..
Congratulations to those that have x
Natalie says
I’m giving up checking.. hopefully tomorrow more of us will be paid! Good luck guys
Will says
Hi there do you get a email to confirm payment…
Darren says
Just out of interest have those that received payment today also had a confirmation email to say the money has been transfered? Just wondering so that people who have changed there bank details can keep an eye out for this incase there details have not been updated correctly.
Nicola says
No I never received a email saying it was getting payed in today I just checked my bank and it was in
Betty says
No, I never received an email in advance of transfer.
Harrison Kent says
No, just payment.
Eddie Mac says
I received mine today (14/02) but there was no accompanying email, just straight into the account
Anon01 says
Can confirm received my payment today and i went through all the hassle of changing bank details too.
Natalie says
Thank you..must have missed this comment as I’ve just posted a comment asking if people who had recievd their payments updated bank details.
K says
Had refund today with no email beforehand…good luck guys :-)
steph says
just received my wonga redress in my bank account just in time for valentines day at least. just like to say thank you sarah for all your help who knows government may step in and help in the future but wont hold my breathe
Tanya says
I got my payment through about 10 minutes ago and I’ve not received any emails at all since acceptance of my claim in October so there’s a good chance the others who haven’t had emails will get payments
NW says
Hi guys Just got wonga money , did not receive a confirmation email so just keep checking your bank accounts. Good Luck!
James says
I have also been paid
Jimbo says
Oh yeah :) it’s been paid! That’s good, I hope everyone else gets their payment soon too.
J
Bev says
Just received mine at 19.22
Harrison Kent says
Received payment at 18:00, I assume they’ll the same for the next few working days.
Philip Bradley says
Mine not there, could it be the bank you are with taking different times?
Anyone bank with Natwest get theirs?
mike says
anyone got money into Halifax?
Bethany says
What bank is everyone with who has been paid
Josh pye says
Anybody got payment into HSBC?
Lee says
I’m with HSBC and haven’t had my refund yet. Though I doubt it has anything to do with the bank.
Caroline says
My bank hsbc not recieve yet!!! I keep check my bank every half hour 🙈
Lynne says
anyone been paid into Nationwide?
Bob says
Or HSBC? Still waiting.
Suzanne says
I have Lynne mine went in late this afternoon
Jenni says
I am with Barclays … No payment yet … Congrats peeps who have had theirs … Enjoy ure take aways :)
Klara says
My 12. 85p has landed in my account. Can’t wait to splash out at the weekend. Seriously though I feel fine. Glad it’s over. Brighter days ahead 🙌
Charles says
Just checked mine – must have gone in late in the afternoon, all £231! Good luck to all!
Johnny y says
Hey..I’ve been reading comments on here and decided to enquire to safety net credit about a refund as I believed I was mis sold by them..I got my reply today and they’ve said they’ll redress all the interest I paid them along with 8% of this as ombudsman rules or something..anyway I’ve been quoted 1237 pounds and I’m delighted they actually got back to me..worth looking into guys
Adam says
Excellent news mate, I’m hoping for a similar result off them but not holding my breath just yet. Did it take long for you to get an offer?
Jim says
How long did it take for a response from safety net ?
Andy says
Adam, Jim
Some more relevant info on SafetyNet here:
https://debtcamel.co.uk/payday-loan-refunds/
All the best with your claims :)
Kyle says
I raised a complaint with safety net credit and got £500 given back so definitely worth doing!!
Caroline says
How long did you wait for?
Chris says
From my MP:
Thank you for your email and bringing your concerns to my attention.
I will be happy to look into this matter for you in more detail. I will write to the Financial Conduct Authority for clarity on their policy when it comes to compensation for those impacted by a lender such as Wonga going into administration. Subject to their response, I will consider writing to the Chancellor to bring this to the attention of the UK Government on any support they can offer to those who have been affected.
If you require any further assistance in the meantime then please do not hesitate to get in touch.
Laura says
Your MP sounds decent! Well done for standing up and trying it make change
Andy says
Thanks for posting their reply and thank you for emailing them initially too.
This is why it is very much worthwhile the few minutes taken to contact your own MP to express your concerns.
Roy says
Well done to those who got there Wonga. But any more like me got nothing but sore fingers so far
Lynne says
Yes me!! Been checking since 5pm….
jamie Donnelly says
I haven’t even received the dividend email but the admin team said be assured I will get the money this month..Its a joke how people havent got the dividend email..Welk done tk those who have finally got their cash
Stephen says
I haven’t receieved my amount yet, i’ve been checking my bank all the time, waiting for £366.48, i am pleased that people have started to receieve their money
Jonathan Adam says
THIS IS DIRECTLY FROM THE EMAIL I RECEIVED ON 29/1/20
WDFC UK Limited – In Administration (the Company)
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £178.88. Your payment represents 4.3p in the £ on your agreed claim value of £4149.49.
As of 13/2/20 at 9pm I haven’t received my redress while others apparently have, there’s nothing within the email to suggest I am due nothing, so does anyone have a clue why I have not received my redress?
Sara (Debt Camel) says
Lots of other people haven’t been paid so far. They may be sending out the payments in batches.
Lesley says
It does also state that payments will be made within 4 weeks, could be another 2 before everyone gets!
Drew says
Has anyone holding a TSB bank account or has a surname beginning with G been paid yet?
Digby says
No sign of the money in my halifax account, but transaction after 3pm usually appear the next day.
That’s Halifax for you.
Devon1986 says
I don’t know if it helps, but me (Barclays), husband (Nationwide) and mum (HSBC) all due payments and nothing received today. Nothing due to clear tomorrow in HSBC either.
Lesley says
Don’t think we can assume there is rhyme nor reason to who gets paid when. There are still two weeks before the end of the proposed pay period, just need to sit tight until then.
Jock thomas says
Bank of Scotland anyone been paid
Jonathan Adam says
Anyone with a Lloyds account received their payment?
Andie says
Received my redress into Lloyd’s last night after 6pm and my surname is K. If this helps anyone. Good luck all
Stephen Shone says
I’m with Santander and i haven’t receieved mine yet :(
Lynne says
Those who’ve been paid – what’s the payees name please? Is it wonga?
Anders says
As posted by others earlier, it’s WFFC-Redress
I set my expectation that it’s going to be there by 28th February and just spend my time doing other things. I’d rather not get myself worked up and I’m not going to go out my way to waste my next few days refreshing my bank account.
I advise that others do the same. They could be doing them in batches of 10-20,000 a day, between now and the 28th, or they could have them all done tomorrow. We don’t know, so best not to stress ourselves out.
K says
Hi
It shows as Wdfc-redress
Thanks
Paul McGhee says
I think it’s time they taught financial acumen as part of school curriculum. Embed just how destructive short term lending/borrowing is. Who actually read any of small print when they signed the credit agreement. How many people started on this endless debt path by taking out a “bridging” loan of couple hundred quid. It was so easy to take loan after loan after loan so you became so constrictive. They need to outlawed; there is no benefit to taking them, if you are suffering financially; all a pdl does is keep you in that position whilst gradually grinding you down And you don’t even know it’s happening. I’m not aware of anyone who took out s payday loan and treated it as a one off. The culture of payday loans created a level of hardship that simply didn’t exist for many. A loan shark straight to your phone in minutes.
Andy says
My first one was 50 and the primary reason for that was due to a DWP error on Friday meaning I had nothing otherwise over a weekend.
Culture is an interesting term to use Paul, although something is amiss in society in general in that we were (not far off really) “driven” into using a PDL to survive.
As distasteful as they were/are, the bigger picture needs much addressing to stop the vulnerable falling so far they need a PDL for any number of reasons.
Timbouk says
Hi I received 30p about 6:30pm which I think is a separate redress amount to the main £135 I am due to receive. ‘WDFC-REDRESS’ is the named displayed. What surprised me is that it appeared early in the evening as BACS Payment’s normally appear in my account after midnight. So I wonder if it’s more of a bank transfer they are doing ? Wonder when my main amount will turn up ?
Bri says
Just checked my halifax account. Redress went in this afternoon. Hope everyone else gets theres soon….
Kathryn Isabel says
My redress went in to my Halifax account around 6pm with WDFC redress as the payer. No email received as notification.
It as classed as an incoming faster payment.
Paul says
Hello everyone, I’m new to this but have been watching all you’re valued comments recently. Just a quick update to confirm t to hat I received my £68 redress at 16:37 yesterday.
Paul says
My £68 redress was listed in my Barclays current account as WDFC-REDRESS
Ruthy says
Thanks for this I have Halifax and no payment yet :/
Vickie says
Just letting folks know mine has been paid into my HSBC account as WDFC Redress
Ryan says
Also been paid 👌 Surname is W and bank is NatWest 👌
Matt says
Sara, just wanted to say you have reduced my stress levels exponentially. Hugely grateful for all the information you have compiled.
KAREN WILLIAMS says
Just checked my bank account still nothing, hopefully today.
Claire says
I checked my bank this morning and my redress was there, now I can start forgetting about bloody wonga hope everyone gets their money soon
Damo says
just checked my bank account and my compensation has been paid. Finally!!!
Karl says
Checked bank this morning money been paid.
Liam says
Payment received today.
A Faster Payment of £65.13 was paid into your acccount.
TRANSACTION TYPE:
Faster Payments Incoming (FPI)?
REFERENCE:
WDFC UK LIMITEDMF22850DC3DC076800
Kat says
Nothing in mine this morning. I’m with Lloyds, surname beings with D. Have had no changes to anything since I took the loan out and my complaint was initially with the FOS for 10 months before Wonga went bust so I suppose there is absolutely no order to how they’re sending out payment. I am disappointed but not much I can do – I’ll probably get it next week when I get paid…money to money lol
Jock thomas says
Nought in mine. Bank of scotland
Mark says
Hi,
I received £69.03 which is different from my advised amount. Are they paying out based on individual loans? Don’t understand why I have more then half of what the advised amount was?
Carl says
Accepted claim value of £6200. Received £4.85. Is this a mistake???
Anders says
We can’t answer that, call them and ask. Did you get 2 emails with redress amounts, like mentioned in the article, as a small of people would have, and it could be they’re being paid separately, if so.
James says
Hi,
To the people who like me received a very low amount yesterday v’s the total they were expecting.
Not to worry Wonga told me as stated by Sara some
people are getting two payments. To expect the next one within 3 days.
Sara (Debt Camel) says
phew!
Cece says
Has anyone received anything this morning?
ryan says
I received my email 5 days after most people did on here. I imagine the payment will be the same. just to give anyone that hasn’t been paid hope .
Sara (Debt Camel) says
People have been paid who never had the 4.3% email or who received it late. I don’t think the timing of the payments is related to the timing of the previous email.
Jules says
Hi guys
I’ve received nothing as yet I bank with Lloyd’s great news the payments have started though
Lynda says
As anyone been paid into Nationwide account?
Steph says
Yes I was paid into my nationwide account yesterday.
Stephen says
No not receieved mine yet :(
Ashley says
Nope. Nothing this morning
Nikki says
I still haven’t received anything 😢
Bob says
Me neither! Surname begins with B and I’m with hsbc. Didn’t need to change bank details as was correct. Received all relevant emails. Not sure how these payout batches are working but it isn’t the obvious eg not alphabetical.
Chris says
I’m with Barclays and my second name begins with s so may be a batch process on them as still nothing has cleared into my account
Craig says
Nope. Still waiting.
Cherelle says
I received my amount e-mail within an hour of the first ones, my surname begins with C and I have never changed my bank account. I haven’t received anything yet so I’m guessing there is a system for payment that we’ll never work out but I suppose anything before 28th is a bonus!
Dawn says
Hello. I originally made my complaint through a third party company. I was sent an email from wonga saying that the money would be paid into my bank account. The claim manangent company has now dissolved but the most recent email says that if you made your claim through a cmc payment will be made to them. As they no longer exist and wonga had emailed me in the redress email stating my account number for it to be paid into. Do you think I will get the money and it won’t get lost in cyber space to a company that no longer exists?
Sara (Debt Camel) says
if you don’t get paid in a few days, contact the administrators. No hurry – lots of people without this query haven’t been paid yet, not all the payments have been sent.
Craig says
Yesterday was a good day then! Got my £212 from Wonga paid into the bank and came home to an unexpected, and totally unsolicited, letter from the Halifax. They were refunding me £178 for unfair charges applied to a loan I had between 2012 and 2015 and attached a cheque! Anyone else had something like that from Halifax?
Sara (Debt Camel) says
It sounds a bit like they didn’t send you the correct NOSIA (Notice of Sums In Arrears) letters at the time. This is an admin error which they have corrected.
Steve says
Yes I had the same from Halifax a year ago, I received three cheques for accounts I used hold. It was. It was a nice surprise at the the time.
Chaz says
I received similar from HSBC a few years ago. Enjoy the money
Ivars says
Who I need to contact I have not received email how much I will get neither payment
Sara (Debt Camel) says
the same phone number you have tried before – sorry.
Bob Wilson says
Sara There seem to be a large even if relatively small number of people who have had sums over and above their redress amounts . Could this be indicative of a prior policy of wonga to consciously withhold money due to customers. It seems a large number for simple mistakes
Sara (Debt Camel) says
My guess is that quite a few of these relate to previous automatic compensation amounts. Wonga would have sent people emails but they may well have gone into spam. People weren’t expecting them so they never knew to look.
Jami says
Ladies and Gents,
Without the risk of trying to repeat what others are saying I just got off the phone to Wonga. Very short wait about 5 minutes or just a bit less. The person confirmed that the first payments were made yesterday. He also stated that they are also making further payments today and will continue to do so on a daily basis. As for a timeframe in his words “I’m sorry I can’t give you one but from today until the end of the month. Hopefully it’s soon for you”. I asked how they were making the payments ie alphabetic order etc and he stated he did not know. So to summarise payments have started. Expect the 29th and any day before then is a bonus. Enjoy you weekend. I’m pretty much repeating what Sara has stated but thought i’d give you an update.
Polly tick says
It’s not paid alphabetically as I’d of been top of the list I’d imagine.
rachael says
Nothing as of yet- bank with Halifax. My account details are the same but my surname has changed. I did read on here a while ago that as long as bank details are the same doesn’t matter about name change….fingers crossed
Tom says
Any B surnames with Halifax been paid yet? Amazing news that the moneys finally coming through, happy for all involved here. My stories like many others here…. Money for gambling. Ruined my life, lost my fiancee who moved away with my unborn son. The gambling is my fault, I’m to blame for that… But these vultures preyed on far too many of us. Viva la revolution!!!!
Jamie says
Hey my surname begins with B and received mine yesterday, into my Halifax account :-)
barry says
Tom it has nothing to do with surnames or banks. There has been no established pattern.
Tina says
Hi I bank with rbs has anyone been pay to that bank
Gareth says
Has anyone banking with the co-operative recurved what they’re owed yet? Thank you
Tony M says
I bank with Barclays and received my money today
Vinh says
I have received payment from Wonga! Hopefully you guys have as well. Good Luck!
Sara, many thanks for the great work you and your team does. Please keep poking the MPs to highlight the poor judgement call from our financial regulation system. Fingers crossed sometime in the future we will all be compensated fully.
Good luck people. Remember you are not alone!
Lee Day says
https://www.change.org/p/boris-johnson-for-the-government-to-fully-compensate-victims-of-wonga-ltd?recruiter=852764144&recruited_by_id=59a3c280-03d2-11e8-b138-2135d8e1eec9
Sign this petition people.
Anon says
Hi. Does the payment clear immediately once it hits your bank? I’ve not received mine yet.
Thanks
Andy says
It may well vary bank to bank and method of transfer used but if as some have said it’s an FP it’s usually available more or less the time it shows up.
Just in my own experience of electronic transfers I would not expect to wait more than 15-60 min for a FP to become useable and no more than 24hrs for anything else electronic trans that was showing pending.
Unfortunately to coin a phrase “your mileage might vary” Hope all goes well and it arrives soon.
Ed says
Add me to the list of people still waiting, and congratulations to those who no longer have to.
I just phoned them, hold time was around 10 minutes. I just wanted to confirm they had my bank details and I never had confirmation from the January update (although I updated them in September with confirmation so it seemed odd for them to email in Jan saying they had none on file).
My surname’s towards the end of the alphabet and I bank with Halifax for anyone trying to crack the enigma, heh.
Really hoping this payment comes in soon as my diet has been a little shocking this month. Almost there folks.
Ed says
Just reporting back to say I was paid between 15:00 and 16:00 today, good luck to those of you still waiting.
Leon says
Long time lurker. I’ve just received my payout to Monzo account
John says
Morning all i have just had my redress of £245 its been a long time coming
Michaela says
Just to say I’ve just had my money refunded in the bank in the last hour or so, paid by WDFC-REDRESS :) xx
RB says
Payment received this morning.
Sarah says
Hi all,
Just received my full 4.3% amount. Lloyd’s account.
Good luck everyone. It’s the end of the Wonga road 😊 painful lessons learned but finally years of hell can be put behind us.
now relief.
Thanks Sara for this site. It’s amazing
neil says
My payment has just gone in :) .
Andrea says
I’ve just received my 4.3% at 12pm and I bank with Yorkshire Bank! I hope everyone else is sorted soon! Thanks Sara
Danielle says
I have received my payment today :) I bank with Natwest x
Dominic says
Hope it goes in by this afternoon i need this money desperately
Devon1986 says
Dominic, I’ve been in this position and it’s terrible. Please can I suggest you seek help from CAB or someone like stepchange. They can really help.
Patrick says
Been lurking here for ages. Got an email to say my bank details had been updated, which was very strange because I have never been sent the link to update them!! One 19 minute phone call later and I was surprised to learn that they do somehow have my correct bank details.
Bob says
This is hopeless. The request for a change in bank details which they never replied to better not slow the payment down. Ineptness at its greatest. Grant Thornton couldn’t run a bath let alone an administration. And to think I’m paying for their ineptitude.
Sara (Debt Camel) says
So good news payments are going out. So far as I can see, people with all sorts of banks have had payments and it’s not alphabetical.
While you are waiting for your payments to arrive, have a think about whether you can make an affordability complaint about other expensive sorts of lending:
The following posts all have template letters to ask for a refund:
PAYDAY LOANS https://debtcamel.co.uk/payday-loan-refunds/
DOORSTEP LOANS eg Provident https://debtcamel.co.uk/refund-doorstep-loans/
GUARANTOR LOANS eg Amigo https://debtcamel.co.uk/how-to-complain-guarantor-loan/
LARGE HIGH COST LOANS including logbook loans https://debtcamel.co.uk/refunds-large-high-cost-loans/
RENT TO OWN eg BrightHouse https://debtcamel.co.uk/brighthouse-refund-complain/
Any questions, please ask below the relevant page, not here.
Joanne says
Afternoon. Been checking my bank every hour and my redress has just gone in at 12.30. Looks like the next batch has gone out .
Maz says
Hi All
Just rang the help line advised by Sarah.
Spoke to a nice lady, who says payments only started yesterday & would consider over the nxt two wks it will not be in any sort of order ie bank, surname, etc.
But assured me the Administratiors are paying out over the nxt two wks.
I did not get my Redness email but my bank details have never changed & she confirmed the last 4 digits of my account. I got through in 10mins
Hope this helps!
Tracie says
Hi all.
Well I’ve received by redress today. I can confirm then that even though I did not get confirmation email that they had changed my bank details I would appear they did.
Good luck to everyone else as I’m now waiting to hear about what we’ll be getting from WDA end of May 2020.
Sara. I’d like to also say thank you for all your support and advise there were some accounts like catalogues and old credit cards and loans that I had which I’d paid off and that I’ve now received payments for.
Cheers you website is great and I catch up every week on what’s happening.
Neil says
Are they just paying all of the larger redress sums or can anybody figure out what sort of order they are making the payments?
Sara (Debt Camel) says
It appears random. Not alphabetical, not by size of payment, not by bank, not by when claim sent in.
Alison says
Mine came in this evening thankfully the same day my bank refunded this month’s charges (I don’t know why they have done that as I haven’t contacted them) so my payment wasn’t eaten up by a minus balance when I had expected it to be. Makes a nice change. Happy Valentines day to me.
Thank you Sara for keeping us all updated, for the guidance and support and likewise thank you to everyone here for the same. Hopefully everyone will recieve the transfers quickly!
Dunc says
Are payment going in first thing in the morning or at random times during the day ?
Sara (Debt Camel) says
They appear to be arriving throughout the day.
Dennis says
I’ve just received mine at 4pm
Wayne says
I just recieved mine at 4.08pm. I still have 1 more to arrive as the wife’s claim went in as well and we have a joint account.
Natalie says
Really worried now everyone is getting their money :/
Sara (Debt Camel) says
They have hundreds of thousands of payments to make. There is absolutely no need to worry if you had the 4.3% email in January saying what you will be paid.
Ross says
Well, it’s not as long as I thought which I’m really grateful for. Still disappointed, definitely with the amount, but it’s £493 I wouldn’t have had I guess!
Just thought I’d share to let you guys know that it seems they’ve started the payments
Ryhan says
My redress amount has also come in today! Woohoo. Thanks Sara for the forum.
Stu says
Once again i’d like to thank Sara for all her time and effort for all this, i have made enquiries with provident, lending stream and quick quid. I have to say the best thing is theyre getting removed from my credit file.
Jo says
Mine’s just appeared in my account this afternoon
Julia says
Mine has appeared between 1.30 & 2.30 on 14th Feb. £286 from my £6500 redress.
Adam white says
I received mine today £133 from £6800 ha ha well worth it 😂
Lucy says
Hi everyone just to let you know I received my wonga claim money today so it seems they’re finally paying out
Maria says
Hi all
I have received my “payment” this morning.
Thank you Sara (Debt Camel) for your good works concerning this saga.
Paul says
My redress has arrived in my account today aswell for the very little its worth
chris c says
This is quite a long winded post but I just got a letter from my Mp Conor Burns in response to me contacting him about Wonga and the lack of protection their customers had when they went into administration I have omitted the initial how much we got etc but shall leave his final paragraph as it is what you expect from a conservative MP
“The decision to pay 4.3% of claims was made by Grant Thornton, an independent company, based on the fact that the total value of accepted claims significantly exceeded the money available to be shared out. The protection offered by the FSCS which you mention, would not relevant as it covers investments and is designed to give savers the confidence to save.”
So its our fault for being on the breadline and we should not be afforded the same rights as the good little savers wow this guy has given the best MP response yet dont you think.
Sara (Debt Camel) says
You could reply saying that the FSCS gives protection to people who were mis-sold PPI (send him a link to this page https://www.fscs.org.uk/failed-firms/welcome/) so why should it not cover people that were mis-sold loans?
chris c says
I may well do that thanks
Heppo says
Hi Sara
That’s a very different situation. People who received money back for mis-sold PPI did not make use of the product that was mis-sold to them and were in some cases unknowingly paying for a product they would not or could not ever use. People who were “mis-sold” loans accepted terms and conditions and received the product they paid for. Not really sure how these 2 equate.
I’m not sure the tax payer should pay for our mistakes.
Sara (Debt Camel) says
Technically the FSCS is not taxpayer-funded.
People were trapped by these loans for years, when the regulatory system said they were only suitable for short term borrowing and that the lender should check affordability. This is a major failure of the regulatory system which has let down probably more than a million people across all payday loans.
Joanna says
It’s very interesting where regulators can and will step in. I work in pharmaceuticals and we are audited and inspected by regulators extremely often and if there are findings we address them within a 15-30 day timeframe (depending on seriousness) as we should, of course. Does the same not apply with financial regulators?
Nicola says
I’ve had a random amount today paid to me not the amount quoted in the email. I was expecting £105 from a 2442 claims but I’ve been paid 9p? Has this happened to anyone else?
Andy says
It has , see last page. Answer seems to vary on what emails you had and if you had money due to Wonga and/or if you had a claim in with them before they went under in Administration.
I would if it was me I would just give them a call to check your expected monies, only they can lookup your account and tell you what and why. Hope all goes well and you get some more monies :)
James says
It happened to me yesterday but I rang them and it was confirmed the rest would be received shortly.
Kam says
Ive had the exact same, 9 pence paid whats that about? Has anyone contacted them? Strange amount. My redress should have been 49 gbp
Wendy says
Hi all
Who ever had not had their dividend email, I just phoned after 15 min wait and she sent email straight away which I have now received.
Maria says
I received my dividend email but no one emailed me yet about checking the bank details. Some of you seem to have received an email to check they have the right bank details but I still didn’t get that.
Sara (Debt Camel) says
have your bank details changed?
Maria says
Yes they have. I’ve uploaded my current bank details back in October or November but when I checked, my old bank account was still on their system after I’ve put the current bank details. I’ve rang them straight afterwards and they said it’s fine as it takes some time to upload. I’ve emailed them numerous times but no reply
Skells says
Hi there,
I have had an absolute nightmare trying to change my bank account and email address I am expecting around £256 from three £6,140 dividend notified. Gotten over that shock; however, now just annoyed at the incompetence of the rude staff and long, long waits to get through to speakwith someone to check they actually do have the correct bank details I guess I will just have to brace myself and telephone them, again. Oh, well; guess it’s slightly better than a kick in the teeth! Hope we all get our compensation soon.
Turtle says
My payment has come in within the last hour. Now to wait for the pesky loans to be removed from my credit reports
Will says
Mine got paid in today. £145.67 of £2,666 worth of redress. It’s a joke. I have a redress claim with WDA for over £3,000, so not getting excited about any payment in May.
If this had been miss-selling of insurance or pensions or savings products to people with money, the government would have stepped in. Just like they did with the banks.
These tiny redress payments are effectively a tax on the vulnerable and the poor.
Andy says
Will, unfortunately comparing it to the bank debacle is like apples vs oranges although I do -fully- understand and was outraged with some banker bonuses for failure. :( imo bonuses in some cases should of been replaced with a nice “long stay” at a suitable HMP
The “fault” here lies with the industry regulators and ultimately the Government who oversee them, and lack of action previously. Much more to it than that as you’d expect but it almost boils down to that sentence.
Info at top of page about this in detail if you wanted to see. Only change and with some goodwill possible further redress/justice for us can come from Government now.
The best quick way of doing that is a polite (won’t be read if it’s a rant) letter to your local MP. Info page top helpful or templates a few pages back.
Nik says
Hi
Just wondering, is that the right amount of redress they’d paid you from £2,666? Cos mine is £3346.60 and only getting £145.
Thanks
Chantelle says
I was going to say the same – mine was £2927 and i’m getting £126 – must be a typo
Steve says
Just got paid 5 minutes ago. Bank is Santander. Good luck to all and hope everybody paid quickly.
Nikki says
My payment £244 came in by bacs about 11.30am , out of £5,600. ! Oh well
Thank you Sara for this site and the people on it, at least I know I’m not the only one in the country , 1st off I nearly lost my life through illness lost my job then my partner did so we had no work ! Then now I have my grandchildren whom I’m raising so no job again at the moment , life is hard ! But even this amount has helped.
Sandra says
Well, I also received my 11 pounds redress which I am grateful for. However I have to agree with a previous comment which stated that we all signed for these loans. I myself think back to when I got the loans and I honestly don’t know what I would have done if I had been declined. I would have kept on surfing the web until I got accepted somewhere.
Takethatmad says
Just been paid my dividend. Better than nothing :) my surname begins with R…
Sacha says
Just to say my money they said Im owed just came into my NatWest bank account about an hour ago.
Also nice one Sara for making this website and being so calm and collected, it’s really helped.
Onwards and upwardsowards now 😛
Lea govier says
Received mine midday today £443 bank Lloyds surname G
Matt says
Payment received today. £140 from a £3,200ish accepted claim, which is a digusting insult IMHO.
Borrowing so much from these companies is just as disgusting, so i should expected no less.
I updated by bank details with them as instructed a few months ago.
Im glad to finally see the back of my pay day lending – what a mess these last 4 years have been. Good riddence.
I would NEVER advise anyone to start a lending cycle like this, even for £50. its just not worth it.
Thanks to this site for all the info – its been a great help.
Sarah says
People in here seem to think it’s done in alphabetical order. I don’t think that’s the case as my surname is W and I’ve got paid my redress today
Philip says
It’s not been done alphabetical because I am surname A and still nothing in bank I am waiting for £412 redress going into Halifax bank
Steve J says
Looks like I’m going to be in the last group of people paid since I haven’t seen anything yet. Guessing it’ll arrive on the same day I get paid, because that would be my typical luck!
SS says
I’m so pleased payments are starting but it’s really painful waiting for it to come through. I really hope my £380 arrives before the weekend
Dominic says
Getting frustrating now is this. Just praying this money arrives in time for the weekend
Drew says
Still nothing for me. I’ve been told £303, I was one of the first to receive a confirming email, bank details are correct, yet sadly nothing! :-(
Mikey H says
I only received a (confirmed updated bank details email) on Monday. and i updated them on 21st Jan. I too haven’t received payment so there really doesn’t seem to be any method to their workings
AR says
Not really great that a lot of people have been paid while others are left wondering when they will get theirs, especially as it seems there won’t be any payments issued over the weekend. Would it not have been better to start making payments at the start of the week rather than the end of it. Can’t really understand why it is seemingly going to take weeks to pay everyone when surely all the information has already been collated and should just be a case of ‘hit send’. I wouldn’t think that employees of large organisations are paid their wages in stages!
KAREN says
Sick of waiting now.
Jules says
If it helps guys I’m still waiting too nothing as yet 😩
Matt says
Hey, has anyone received payment from HSBC account! Still nothing for me :-(
I should have been simple, no bank changes and all the right emails and still nothing.
Thanks
Caroline says
I’m with hsbc still not receive money yet I keep check bank all day from yesterday and today 🙄🥺
Ashleen says
I’m the same. Bank with Starling not received anything yet.
John says
Well I haven’t recieved my payment today so I guess I will have to wait until next week now.
John says
Nothing received yet. Boo hoo lol. I’m with Santander. Surname starting with a B 😁
Rs says
This is so unfair! People getting a payout while the rest of us have to wait. This is so frustrating
Paul says
I’m NatWest no payment yet
Barret says
You will receive a payment of £35.27. Your payment represents 4.3p in the £ on your agreed claim value of £818.17.
Fed up of refreshing my bank account now. R with Lloyds and no dice yet!
Guessing thats it (as of 5/6PM) for payments this week until Monday?
Deb says
No sign of my £39 I bank with co-op
Lyndsey says
I also bank with the co-op and I haven’t seen a penny yet – the waiting game continues
Shivlet2015 says
In exactly the same boat Steve!! I know I’ll be the last batch hang in there fella and good luck all
chris says
I have received the redress. Wonga had my closed bank account details (closed TSB account 18 months ago) but because I used the Switch service, the money was simply bounced forward to my new account. I tried to change the details with Wonga but never got the link. So, if you have switched accounts in the last 3 years, the credit should automatically come to your new account. My surname begins with W so I don’t think payments are being made in alphabetical order.
Sara (Debt Camel) says
good news that the switching service has worked!
Jodie says
I’ve received my payment today. Only just been transferred in the last half hour
Fay Mccatty says
i just got 98p back what was the point
Sara (Debt Camel) says
was that the amount you were expecting?
Jason R says
Just received mine, the full redress of £350 and GT got in contact with me. So this money was not on my radar, nice surprise.
Marian says
Just received £219 as expected. Transferred in last 10 mins. Thank you to everyone for all your updates. Can put all this behind me now
Chaz says
I got the full 4.3% paid in around 3pm today. Hooe everyone doesn’t have to wait long.
Rania says
hi all,
I got paid at around 2.30 today
Hope everyone gets paid as quickly as possible
Have a lovely weekend
Sj says
My payment went in close of business today. £46 . Never used a chat/forum before but found this site really helpful . Thank you Sara.
Lowlowlola says
Hi folks
Just been paid to my coOp bank account – thanks so much Sarah it’s money I never thought I would have
HLL says
Mine has arrived into Barclays – surname L
Gray says
My payment just hit my account. They should be sitting 24/7 to pay the rest of them. Good luck all.
Steve says
Just received £120 redress payment into my Lloyd’s account today at 4pm.
Gary says
I’ve just checked and have received my payment. Was told on phone I was expecting 45 have received 64. This site has been a great help
Julia Brundell says
Mine begins with B and it’s in there just now finally
Kat says
I just got mine through now, hope yours comes soon 🤞🏼
Trinette Cartwright says
I have been checking all day and mines just gone in in the last few minutes
Lou says
So I’m slightly worried, I recieved 4p today, I had this confirmed in an email previously when all the emails went out I questioned this and sent numerous emails to customer care, after a telephone call I was told that my accepted claim value was 2300 and that I would be receiving in total £99 odd…. so after the shock of 4p this afternoon I called wonga yet again who confirmed that the money I recieved today 4p, is in fact the over payment I’m due the other amount will be due shortly…. surely they would have paid it all together?!? Anyone in a similar situation?
Peter says
Read the earlier messages, some people are getting two payments, one linked to overpayments and other Wonga-related payments, and the other their redress via GT.
Andy says
Hi Lou,
Yes, several have said similar. There is some info at the top of the page about this to help decide what if anything you need to do.
Have a quick of the bit right near the top under “Special Cases” to see if any of the three scenarios apply as it varies on what emails you did or did not get and if anything else was due back.
I would say if you’re in any doubt about what to do to just give them a call so they can tell you your account specifics etc. At least that way you’ll know for sure.
Hope all goes well and more is due for you.
Sarah says
I received £212 about 4.15pm today. This went into a Metro account and surname starts with W. They are not doing these in any order so please don’t think otherwise.
Rk says
Like a lot of others I got my redress now do this is finally over. Thanks Sara for all the top advice, I will continue to use your site for my other financial woes.
Sheryl says
I have received my payment within the last half an hour. I was beginning to give up when I saw all the comments that everyone else had received their redress but it’s finally gone in.
I bank with Halifax for those asking about accounts 😊. Hopefully it won’t be long now for those still waiting x
Andrew says
Hi all,
Just another update to confirm payment today. I was a couple of days behind people receiving the initial “…4.3p in the £” e-mail, so they are obviously making payments at a similar rate. Whilst £209 is welcomed (it’s my daughter’s birthday on Monday!) the £4500 would’ve been a life changer at this point. Hopefully we will be the last generation to fall foul of the ‘legal’ loan sharks.
To end, just a huge thank you to Sara and all of her work. She has helped so many people, as well as taking the brunt of some thoroughly undeserved comments on this page over the last few weeks. We’re all frustrated, people, but don’t bite the hand that feeds you.
Good luck everyone, may St Valentine bring you all you ever wished for x
Kat says
I’ve just received my payment of £64. Still can’t help feeling gutted that it’s not £1499, especially since I complained months before they went bust and the FOS dragged it out, but what can we do eh? Thanks for everything, Sara x
Carly says
Hi, I’m with Santander and my refund went through this afternoon just wanted to let people know that the refunds are being paid so hang in there
Richard says
I’m with Santander and just been paid! Thanks to Sara and everyone on this forum for the support and commmunity as we all went through this!
Darren Rowe says
Hi just had my payment at 6 o’clock reached my account
Barret says
Well, I’ll be a monkeys uncle – got my redress paid in full (at 4.3% lets not get excited)
WDFC-REDRESS FPI A Faster Payment of £35.27 was paid into your acccount.
Bank: Lloyds
Surname: R
Doesn’t seem like there is any pattern to this at all.
At least I can treat myself tonight, hope everyone else gets good news as soon as possible too!
Its over. Thanks out to this site, its owner and its community. Peace.
S.K says
Hi all, just recieved my payment in the last hour around 6pm. £81.97. Natwest.
i wasn’t expecting it as they said wait up till 4 weeks.
For those still waiting, it looks like payments are going through alsorts of times and no set days.
Claire says
Mine has arrived about 5 mins ago so they are making payments out of working hours
Iain123 says
Got my £344 yesterday. Not the £8k they owed but better than nothing.
Glad it’s over and don’t intend to get into debt ever again!
Steve says
Just an update folks..
My redress from Wonga has just gone into my account 7.05pm Friday 14th feb.
Bank with nationwide and my surname starts with P
Hope this keeps your minds sane as there is light at the end of the dark tunnel.
Mary says
Just received mine 7pm many tks for your help
Graham T says
Well, I received my nominal amount today.
Beers and Curry it is.
Anon says
Is it just me, or that although our credit files will be cleaned up, it shows WDFC-redress on the payment and therefore if a bank manager notices it, they will then have some knowledge of previous payday borrowing? And possibly refuse mortgages?
Sara (Debt Camel) says
Are you planning to make a mortgage application in the next 6 months?
MR says
I am going to receive a redress amount and planning on applying for a mortgage in the next 6 months.
Sara (Debt Camel) says
ok, well I suggest you go through a mortgage broker, not direct to a lender and tell him about this. I would be surprised if it is a problem but better safe than sorry.
Emma says
Hi first post should i be worried that i still havnt received payment
Ricardo says
Obviously, being Valentines day…most would love the extra little money. I Would imagine they must have called the day.
When we read updates… By the time we read the comments about payments were probably done by 6 or so.
Monday a few days away. Keep hope.
Happy Valentines all.
Thank you Sarah for so much hard and commitment
Sharna Richards says
I had no bank changes, emails were correct but nothing yet. Santander Account. just wondering if it is people who had changes that are getting funds first. I got my 4.3 email in the first batch
Deb says
Looks like I will be waiting till next week for my payment, checked bank account now past 7pm so can’t see the payment being made this time of evening!
Rachel says
I know the payments are coming and we have to be patient but is anyone else constantly checking their online bank account or is it just me? 🙈
Karen H says
no its not just you – i am as well lol! its annoying that we didn’t all get our redress money on the same day – now people like you and me just have to sit around and wait and see. it seems the money is being transferred at random times as well,..
Has anyone who banks with Nationwide got their redress yet?
Sara (Debt Camel) says
lots of people who bank with Nationwide have been paid. I don’t think who you bank with matters, for some reason you just one of the first people being paid.
Pc says
Was hoping to see something today after seeing most folk had finally received their redress. Bank with nationwide and nothing has come across unfortunately = not sure whether Nationwide are just slow to clear or perhaps nothing has been sent. Monday it is I suppose, least hopefully!
Anyway, pleased folk are getting their money at last and a big thank you to Sara for her guidance on this and other DC pages.
Sharon says
I received my payment this afternoon from Nationwide hope yours clears soon.
Matt000 says
I’m with nationwide and haven’t received a payment as of yet 🤞
Nats Daley says
Well happy for y’all but nada for me…
Still smiling less time to spend it..
Have a great valentines day, x
Emma says
Im with Barclays and still havnt received it im unsure if payments will still be paid over the weekend
Pauline says
I’m with Barclays too. I still haven’t received mine either yet? Lets hope we don’t have to wait long.
Dd says
Bear in mind, most people who haven’t received their money yet probably wont post. Theres over 350000 claims to be paid, although we are seeing a lot of posts say they have been paid, there will be 1000s lime me which haven’t yet. We should only start to worry in 2 weeks time if we haven’t been paid the. But yes its damn frustrating!
Sam says
Still waiting but they have until the 26th to pay. I’ll be patient or try too 😁
D S says
I m only getting 288 from a six thousand lend. Still not been paid….Barclays. What really upsets me is everyone having to wait so long for a such a little payment which is basically an insult. Anyone that has suffered the perpetual cycle of pay day loans will understand the dreaded feeling of the phone ringing, post arriving…my mental health has suffered so much at the hands of these money lending thugs and bullies.
Nicola says
Not got mine , any one been payed with hsbc ? X
Caroline says
I’m with hsbc still not recieve it 😫
Mat says
HSBC here no luck either
Paul says
Yes and once again we are all being taken for mugs… I had a claim for just over 4000, after the 4.3% pathetic offer it was a grand total of 175, and today I get a payment of 58.57, Sumone sumwhere is making a killing out of all of us and nobody is doing a single thing…. fraud on a major scale, and I guess this message will get deleted!!!
Sara (Debt Camel) says
Several people have received less than they expected and found out this is because what they have been sent is an extra payment and the mail redress payments hasn’t yet been paid. You need to phone and find out if this is the case with you.
Paul says
Yes I appreciate that you have got back to me sara but in all honesty the way this has been dealt with over the past few months is nothing short of a shambles and I still believe Sumone sumwhere is making big money out of all this!!!
Sara (Debt Camel) says
I am not going to say the administrators are badly paid… but you have a straightforward way to sort out your current problem so I suggest you deal with it next week.
Steve M says
I am due to receive a refund of £279 although I went via payday refund claims company. Will I have to wait for them to receive it and then pay me what is due?
Steve T says
I used PDRF as well and I believe they stopped trading sometime late last year as their website no longer works neither does the email address. I contacted Wonga and informed them so they will be paying me directly instead.
Rosie says
Hi i went through payday refunds to, but i still had the email with my bank details on. Does that mean they are paying the redress to me? Thanks
Kieran says
Yes mine was with payday refund too even if they sold it on to someone else and they chase you, dont pay them, as no notice was given and the contract was between pdrf and yourself only.
Tracy says
Mines arrived too. That’s me out of the overdraft!
Good luck everyone, hope you get yours soon
Dan says
Received my payment today
£76
sacha says
I’ve had no changes to my bank account. And I got my money this afternoon,. It doesn’t matter what bank, your name, when u got any email, you just gotta wait and see. It is what it is. Like they say good things come to those who wait!!
Vanessa says
I received mine as well today yay!
andrew says
Hi just quick note, got my redress this eve just shy £170, i had no confirmation that i had changed bank details,even asked repeatedly for confirmation, now playing the waiting game with on stride,lending stream pounds2pocket wda and several more
Lastly big thanks to Sara for all you input and help
C.D says
Received refund finally today around 3pm
Gary says
I just got paid £130! Thanks Wonga!