The administration of WDFC, the legal company who operated the Wonga brand, was completed in August 2020.
The company was finally dissolved in December 2020.
See Companies House records for details.
Background to the administration – rising complaint numbers
A payday loan is “unaffordable” if repaying meant you had to get into more debt, by borrowing again or getting behind on bills or other debts. So you may have repaid all your loans but still have a good claim for a refund of the interest you paid.
When Wonga went under there were over 200,000 people with current loans from Wonga – many of them had a good case for the interest to be removed from their balance so they only repay what they borrowed.
The Administrators proposals set out the reasons why Wonga went into administration. These were the increasing number of affordability complaints, especially from Claims Companies, and the decision by the Financial Ombudsman that FOS could look at loans over 6 years old, going back to 2007.
There were 24,000 affordability complaints awaiting a decision by Wonga and 9,500 complaints against Wonga with the Financial Ombudsman when Wonga ceased trading on 30 August 2018.
Details on the Administration
The Administrators have made various progress reports (available from Companies House) and statements during 2018-20:
- in October 2018, the Administrators published their Proposals, detailing how they planned to handle the administration. Creditors voted to approve these Proposals.
- progress report to end February 2019;
- Witness Statement in April 2019;
- progress report to end August 2019.
An online claim page was set up in April 2019 for Wonga customers to submit claims for refunds. The deadline for sending in a claim was 30 September 2019.
The Administrators assessed all claims using an automated tool. This took account of:
- all loans, including those over 6 years old
- how large a loan was compared to a customer’s income;
- how often someone borrowed without significant gaps;
- whether there were indications of hardship such as missed payments;
- if there is a balance outstanding for the right of set-off.
Where it decided one or more loans were unaffordable, it calculated how much interest should be refunded and added statutory interest at 8%.
In August 2019 the Administrators starting sending emails to people saying whether their claims have been successful or rejected.
In September, the Administrators sent an update on progress up to end August 2019. Key points include:
- at end August, 389,621 claims for unaffordable payday lending have been accepted by the administrators;
- the total value of these claims is c £460million – an average of c £1,200 a claim.
- £23m of outstanding loans have been collected. The Administrators say that outstanding loans are being taken into account and given the right of set-off where the customer has a claim for unaffordable loans.
- The remaining loan book will not be sold to a debt collector.
At this point the Administrators were saying that payments would be made by 30 January 2020.
29 January 2020 – administrators announce 4.3p in the pound
On 29 January 2020, the Wonga administrators announced that they will be paying 4.3p in the pound to unsecured creditors, including all the 400,000 people who are owed a refund for unaffordable lending.
The administrators have now given the final numbers:
- they assessed 401,202 claims as being valid;
- of these 358,129 are being paid 4.3% of their assessed compensation value;
- the remaining 43,073 also owed a balance on a loan to wonga, so their compensation has been used to clear or reduce that balance.
What happens next:
- the money should be paid within the next 4 weeks. This has come as a surprise as people had been told it would be paid by the end of January;
- the loans that are being refunded should be removed from your credit record in the next 6 weeks.
My comment – ripped off by Wonga and now let down by the regulators
The administrators told people they would get “significantly less” than that amount as there would not be enough money to pay the claims in full.
But many people will have been hoping for more than 4.3% and are very upset.
It is not the administrators’ fault there is so little money to be divided between so many people. It is the fault of the regulators – first the OFT and then the FCA – that they allowed Wonga to break the rules saying that affordability should be checked
And now the regulators have failed to ensure that these Wonga victims get the compensation they should have. When a PPI firm went under, the Financial Services Compensation Scheme stepped in and people with PPI claims got paid in full. But the FCA has not extended the FSCS to cover payday lenders.
This isn’t just a problem for the hundreds of thousands of Wonga victims. Borrowers from many payday lenders have been unable to get proper compensation after the lender has had to close. This will apply to QuickQuid, the money shop, Payday UK and Payday Express borrowers as well.
The FCA needs to rethink this and provide a safety net for people who were mis-sold unaffordable loans.
Readers comments – Shock and disappointment
This a brief overview of the hundreds of comments below this article.
Some people are happy to be getting anything:
- “I am only getting just shy of £25 but for the sake of completing a 30 second form it’s not too bad.”
- “I will be getting £79.93 of the £1854.17 I was owed. Better than nothing!”
- “£35 out of a possible £800. I wasn’t expecting much anyway. I’m more interested in having the 25 wonga loans removed from my credit file.”
The administrators had said people would get “significantly less” than the claim, but many people were hoping for at least 10%:
- “I got mine £88.67 – claim was £2057.05 – I was expecting at least a couple hundred.”
- “Claim was 3034, getting 130. By considerably less I didn’t think it would be over 95% of it. That is ridiculous.”
- “To receive £44.10 from a claim of £1023.00 is insulting to be honest.”
- “Owed £1499, getting £63…what an absolute joke!”
- “4.3% is an absolute disgrace. Although people are trying to be positive they shouldn’t have to. The people who made all the profit here would spend the biggest payout anyone has received on an evening out and not think twice about it.”
- “Gutted…. was hoping for at least the 10% speculated.”
This reader blamed not just Wonga but the regulators:
- “Over £11k accepted reduced down to £480 – my job, my marriage and 4 years of desperation followed by years of rebuilding my life – that’s what the regulators consider that to be worth! Shame on everyone involved in Wonga and the lack of regulation of lenders like them !”
Some are just are delighted that Wonga has gone under:
- “Heads up everyone…We have won in the end! They can no longer be a hindrance to any of us any more!”
- “Mines going to charity. Best thing to have happened is for them to have gone bust”
- ”Thank you Wonga you paid me to continue gambling, I lost everything. Good riddance.”
Many people are also disappointed and shocked that they aren’t being paid by the end of January. Some people getting these refunds are still in difficult financial circumstances and had planned to use the money to pay a bill or some debts.
February 2020 – some clarifications from the administrators
The remaining loans
The administrators have confirmed that no further payments are being accepted and the debts will not be sold to a debt collector. So you don’t have to worry about being taken to court or bailiffs.
But the debts are not technically being written off. They will remain on your credit record for 6 years from the default date on your credit record. If you don’t know what this date is, I suggest you check it now.
In practice, now the company in liquidation, if you contact a credit reference agency and say your Wonga debt is incorrect, you can ask the credit reference agency to “suppress” the record as Wonga can no longer say what the right entry should be. See How to correct credit records if the lender has gone under for details.
No deductions are being made for tax
The Administrators have said:
“the Joint Administrators have agreed with HMRC that the payment may be treated for tax purposes as set wholly against the interest and fees element first, and statutory interest second. As a result, where the distribution paid by the administrators to each customer does not exceed the interest and fees claimed by them, no withholding tax will be required to be deducted at source from payments made by the administrators in such cases.”
The simple version of this is:
- the administrators are not taking off any tax.
- there will, therefore, be no tax to have to reclaim.
- the vast majority of people will not have to pay any tax on any part of of the refund even if you are a higher rate taxpayer. The amounts don’t have to be declared if you complete an annual tax return eg if you are self-employed.
A small number of extra payments
A small number of customers were owed money by Wonga for a different reason, for example they may have overpaid on a loan. These extra amounts are also being paid out and you will get 4.3% of them too.
If you were not using a claims company, you should have received a single email at the end of January which mentions both amounts.
If you were using a claims company you should have received two emails, each about one of the amounts. If you have only received one email and it mentions a claim which is smaller than the amount you expected, you can contact the administrators, it may be this is the “extra” payment.
Bank account issues
I asked the Administrators why some people are still getting emails asking them to update their bank details. They say:
These emails will be in response to customers’ requests received by the Customer Care team prior to 29 January 2020 providing a secure method by which customers can update their bank account details. Customers should respond to these emails.
I asked the Administrators what will happen if they make a payment and it bounces back to them because the account is no longer open. They say:
Where updated information is available from customers we will attempt to reprocess bounced dividend payments via electronic transfer. Alternatively, we will issue a cheque to the address held on file.
A blogger contacted the Administrators on the 14th February to ask why she hadn’t been paid and was told:
“I can confirm that the joint administrators have commenced distribution of dividend payments to unsecured creditors, including those with redress claims. Given the volume of transactions that need to now take place, the administrators cannot guarantee an exact date when individuals will receive payment but are aiming to complete transactions within the next two weeks.”
February and March – payments started but with problems
I was told by the Administrators on Friday 28th February that 90%+ of payments have been made and they expect to make the rest of payments over the next two weeks by BACS. About 22,000 the following week, about 13,000 the week after. It looks as though the 22,000 group got their money. It’s not clear to me how many of the 13,000 group have.
Many people in the comments below this article were reporting probems. These included people whose bank accounts had never changes. Problems included:
- confusion over whether a claims company has been paid or they will be;
- Wongasaid payment was sent to a claims firm that hadn’t been used;
- Wonga said a cheque was sent to a house you no longer live it;
- Wonga said a payment has been made to your bank account but it hasn’t arrived ;
- Wonga has said a payment was sent to an old bank account despite new bank account details having been given and co0nfirmed as having been received.
On 2 March the Administrators said the payment process was taking longer than expected and payments would continue to about 40,000 people over the next 2 weeks:
The Joint Administrators have now attempted to make dividend payments to over 410,000 creditors… In addition to the payments that were not made we have had approximately 40,000 payments returned to us due to incorrect customer bank details recorded on file with Wonga. We will now begin contacting these customers whose payments were returned, by email, to obtain correct and up-to-date bank account details.
The dividend payment process is taking longer than anticipated and payments will continue to be paid during the next two weeks.
On 19 March the Admistrator’s announced:
The Joint Administrators have now attempted to make dividend payments to over 443,000 creditors representing 98% of the creditor population. This includes payments to creditors whose payments were briefly held back from the initial payment phase whilst additional validation checks were completed to new bank account and/or address details that were provided. The Joint Administrators now continue to focus on the remaining small population of unpaid dividends in order to complete the payment process.
From here on progress was very slow, impeded by lockdown.
End August 2020 – administration ends – do you still have a problem?
Have you not been paid?
The Administrators final report blames the payment problems of Wonga’s poor systems and on creditors who did not update their bank details when requested to. But as many comments below detail, people who had never changed their bank account or who had updated their bank details several times and had each confirmed also experienced prolonged delays.
At 28 Auguest when the administration ended, there were still c 49,000 payments with a total value of £632,000 that had not been made – an average about of £13 per payment. About 70% of these were for amounts owed before the administration, so not affordability complaints.
The Administrators have passed the £632,000 to the Insolvency Service. If any creditors want to claim an unpaid amount, they should email CustomerServicesEAS@Insolvency.gov.uk.
A problem with your credit record
If there is a problem with your credit record then you now need to contact the Credit Reference Agency where the problem is showing – Experian, Equifax or TransUnion. Say you can no longer get an answer from the administrators as the firm has been dissolved so you would like the CRA to “suppress” the credit records (list them) as they are inaccurate.
This problem could have been an error by the administrators, who failed to delete the record. It could be an error by Wonga before the administration: the loan date or balance or default date is wrong – you want the default date to be as early as possible so it drops off sooner – or Wonga may have failed to add a default date.
If the CRA refuses, send the CRA a formal complaint and this can be sent to the Financial Ombudsman. In practice people are getting these sorted with the CRAs without having to go to the ombudsman.
Refunds from large loans & car finance
Refunds from other payday lenders
Is your credit card limit too high?
Sean says
I’ve just had my email. 4.3p to the £. Getting £224 from £5210. Payment to be made within 4 weeks.
Davy says
£30.47 from a £708 refund. Says it will be paid in the next 30 days which is a joke as previous emails stated it would be paid directly into accounts on the 31st!!
Darren says
I be receiving £288 happy with that
jamie says
Still nothing either yet but getting around 320 from a 8 grand bloddy terrible
A says
Sorry, long time viewer, occasional anonymous commenter.
Having been told I was owed an amount of £2214 that I was never going to get, I’ve waited to see what we’ve got. And I’m disappointed. And of course I would have been. Because I was expecting £2214 and I’m getting £95.
But I have to say, this time last year, two years ago I couldn’t have imagined getting anything from Wonga. I was working out how to pay them. One year ago I couldn’t have imagined that I wouldn’t be paying Amigo. Or Lending Stream. Now I’m not.
I’m not telling you to not be disappointed and I’m not telling you not to moan. All I ask is that people realise that this is a bonus that we wouldn’t have if it wasn’t for the revolution that people like Sara start and keep going.
Be disappointed but let that fuel your next fight and take on the rest of the lendera like Wonga because together we’ll take them all down.
Martin says
Just received email from Wonga. 4.3p to the pound. 6300 down to 271 quid
tony says
I think they are just covering there arse with the 4 week statement, a lot of people to pay and a lot of people still only just updating bank details etc, I recon a lot will still get paid Friday but some will be a little more complicated with details being updated etc,
So they are probable just giving themselves a little leeway, thats my thoughts anyway
Goodbye Wonga you won’t be missed! says
i wonder how much the administrators charged per claim. It was probably more than most people’s accepted refund. 😂
scott says
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £48.74. Your payment represents 4.3p in the £ on your agreed claim value of £1130.65
Reilly says
£77 for me on about £1800 redress – disappointing of course, but I was primed for that going in. It’s the 4 weeks element that’s a kick in the shin, the WDFC UK Limited – Progress Report August 2019 said they were looking to make the payments on the 30th of Jan. Gutted.
Minnie says
Is this the amount we will actually receive or with the amount be subject to tax?
tony says
Its what you will get Minnie, its not taxable as you paid tax on the money when you earned it, before Wonga ripped you off for it you are just getting back what is yours and the tax was already paid
Ryan says
Thanks Sara for everything you do, I am only getting just shy of £25 but for the sake of completing a 30 second form it’s not too bad. I wouldn’t count on getting paid tomorrow and would just carry on as you are, if it happens it happens.
Mark says
Gotta say cheers to sara for this site, I used the template letter to claim off sunny who game in total 57 loans over 5yrs, all small amounts between £50 + £200 but as they allow you to have multiple loans I prob had £400 at any given time and couldn’t get out of the trap, if they had refused to lend to me just once I wouldn’t of gotten into that cycle of borrowing, anyway in the end I got £3600 off em.
Wonga =£71. Can’t see sunny lasting long though with payouts like mine, can only hope, I suggest claiming from em before they do fold.
Mark says
Heads up everyone…We have won in the end! They can no longer be a hindrance to any of us any more! Thanks Sara for providing this amazing site for us all.
Good luck everyone and cheers..
Tony says
Hi guys so we’ve had the email today from Wonga and as expected it was significantly alot less than some were expected.
4.3p to th pound which means all I’ll get is £81 from a £1886 claim.
I kinda knew it was going to be alot smaller but I’m grateful that it wasn’t £20.
Tim says
Just been reading the administrators receipts and statements, my question is how come we come last? How is that fair?
Andy says
It’s not but it’s the way the laws and regulations are. :(
Administration team have to follow these laws/rules that are in effect I suppose “set in stone”, they could not really deviate from them if they wanted to.
I do agree it is unjust though.
Dawn says
Yes thanks so much Sara. I’m getting £145 – better than nothing and getting them removed from my credit file is also great. Also Sara, thanks to all your wonderful advice I have sent complaints into other lenders so watch this space!!
Sanaa Khan says
This is disgusting!!!!! So disappointing! My claim wasn’t even for as much as some people on this forum but I just cannot fathom how they can justify such low payments to anyone! Makes me sick seriously! Administrators do your job properly acting diligently towards people who have been victimised by these loans companies instead of lining your own/government pockets… let’s face it neither of which probably need anymore money! All these loan companies deserve to go into administration!!!
tony says
You have to remember it was Wongas bad business that put them under, the administrators can only sell assets and get money in owed to Wonga, the problem is, Wonga had gone bust and owed too much out, therefore everyone not just the people like us that had loans but people who traded with Wonga like there landlords for offices, vehicle leasing etc etc all only get the 4.3p in the pound
Paul says
I can’t believe it! Owed just over £5000, getting £217.
Shafted again! I’m still in financial difficulties after the mess I was left in by Wonga’s duplicitousness and thought that I might get about £2000 to help pay off the consolidating loan I’m still having to pay off every month. That’s another 2 years of poverty to look forward to. Thanks a lot regulators! I wonder how much you’ve trousered yourselves during the process of robbing us again!!!
Gary says
Woohoo, £130 coming back, all the pessimists were wrong, not a bad amount to get back for doing nothing!
Chris says
well guys I can understand your disappointment my agreed claim value was £22869.59 yes that’s right almost 23k I’m being refunded the grand sum of…….. £985.86 I guess it’s better than nothing hey.
Dave says
Bloody hell! :(
That’s a lot. Sorry to hear this but fair play for the positive attitude! It’s £985 that you didn’t have and I hope it can help you out. All the best to you.
Gareth says
I’m not too disappointed with £250. Expectations were set and thanks to this site I’ve had redress from multiple loan companies. Without this site I wouldn’t have got anything and still be stuck with the misery of payday loans.
Money shop and wage day advance later in the year and hopefully one day the credit card companies will write off the money I spent gambling when it was hundreds of transactions a day.
Good luck everyone whatever stage of the debt free journey you are at
Jodie says
As much as it’s sickening the percentage. I really feel for the ones who have been waiting for 31st for a payment and will of been reliant to receive this for whatever reason. Now we all face upto another 4 weeks! I’m owed £40, £40 more than I have now and not life changing. But to some that would see that through a week of food shopping ☹️
Dee says
Sorry I know some may be grateful, but I’m not. 5 years of these vultures and I’m still suffering.
Should we start a petition…sorry the rich gain and the poor lose out…even the administrators are paid a healthy salary of £300,000 a year at least. Google it.
Ryan says
To be honest It ain’t amazing the percentage we had but! We all have something back at the end of the day. The only thing that is a bit of a p*ss take is the fact that we may not get this money for another 4 weeks. My claim was 1588 and I received 68.72 back. I’m not happy and I’m not sad as it is what it is. Also well done Sarah for being there for everyone! Top job.
Carl says
Ok so most of us are unhappy with the outcome but it is what it is.
Thanks to sara for the site and if you think it’s not worth having maybe you can donate it to sara and let her choose a charity to give it to.
Exactly you’ll rather spend it. I’m relieved I was only 2300 and not like some others who went 10k+ to have suck a poor pay out.
Kat says
To receive £44.10 from a claim of £1023.00 is insulting to be honest…
Danny says
Are they messing seriously. Yeah its better than nothing, i wasnt really happy with the speculated 10% nevermind less. £44 from £1040 surely the goverment have got to step in. These greedy idiots creaming off the top. I would have been happy with one of the PCs they were selling off or maybe a nice new desk and chair. It really is a disgraceful.
Dave says
Thank you so much Sara for this site. And with all of the other PDL companies dropping like the disgusting diseased flies that they are I think it’s safe to say that you are going to be a busy camel over the next few months!
Get some sponsorship going on! You deserve it! As long as its not advertising payday loans you’ll be fine! Lol.
Daniel Lamb says
You will receive a payment of £161.15. Your payment represents 4.3p in the £ on your agreed claim value of £3738.25
Terrible
Ben says
Claim value £8200 recieve £350 didnt think it would be that bad 😂 wow… I thought at worse double that. OH well i guess!
Woody says
Same. I had 9200.got back 400.i was thinking very least 500 🙄
Anika says
Definitely a bit disappointed with my payout of £126.69 of a claim value of £2938.90 I was hoping it would cover my unexpected car bill which is £251.59. But it’s something towards it I guess 🙏🏾
Tony says
When they said you will receive considerably less they was not joking 😂
What they should have said is you will receive basically nothing 👮🏻♂️
Sabrina says
My claim was for £267.40 and I’m getting a whopping £11.53 !!!!!!
Crystof says
The legal And professional team did well £15,882,078.36
As the old joke goes…
Why do sharks not eat lawyers?
It’s comes down to professional courtesy!
Andrew says
£26 out of £619. Don’t really know what to say. I’m probably peeved because I had the figure 10% like a lot of people in my head. Or because the full settlement value is what grabs your attention at first.
To be fair they emailed me to start this procedure so on a personal level I’ll take the £26 I never knew was owed to me in the first place.
Ian kirwan says
Not got my email yet but going off 4.3p in the pound I should be getting about 27 quid, that will get a new game for my son so cant complain really! Was due 633 quid and was expecting a fiver at the most so hey ho, life goes on, appreciate all the work that has been done on this site to help me and everyone else!
MG says
Just wanted to say a big thank you to Sarah for the information she has provided on this site. Sad that the payout is so low (was hoping for double what they have advised) but it is what it is and can be put to bed. Thanks to this site and Sarah, I now have a claim in with MyJar. Hopefully I will get a better offer from them.
Shefflad says
Is there anything we can do to appeal? I have to say I’m a bit insulted at the low offer! £45 on a claim of £1200
Kye says
You will receive a payment of £397.85. Your payment represents 4.3p in the £ on your agreed claim value of £9229.20.
Terrible result but it is what it is, thanks to this site I have received refunds from multiple companies, this was the final one so all done and dusted. Big Thanks to sara
Scotty says
GRANT THORNTON SAYS-
I don’t know what people are complaining about, we will get 100% of our £2,200,000. Which, if our maths are correct, means we receive £2,200,000. Happy days
Lisa says
According to my email I received today my whopping amount of £7.29 will be paid into my account within 4 weeks from today !!!!
Shandy says
You will receive a payment of £30.98. Your payment represents 4.3p in the £ on your agreed claim value of £718.61.
What a joke.
Dean says
You will receive a payment of £154.62. Your payment represents 4.3p in the £ on your agreed claim value of £3586.87.
Gutted…. was hoping for at least the 10% speculated.
Jim says
Wow, appalling! I don’t know what to say I can’t believe what i’m reading, but then again I didn’t expect a penny when Wonga went into administration so at least I can have a few beers and just laugh about it with the 32 quid i’ll be getting.
Dee says
Oh the have said I get £34 from £900 and something I think that’s terrible
Tracy says
Firstly, 4.3% is an absolute disgrace. Although people are trying to be positive they shouldn’t have to. The people who made all the profit here would spend the biggest pay out anyone has received on an evening out and not think twice about it. This comes back to exorbitant interest amounts and the shareholders laughing all the way to the bank. This was allowed to happen by the people supposedly in charge of looking after the people in this country.
Secondly, Sarah (debtcamel) thank you so much for this forum. I honestly think you must have been driven demented at times by the questions/statements on here and you’ve been so helpful. In your opinion would a government petition do anything at all. It seems unfair that some people are still being impacted financially by this borrowing yet have again been let down by this paltry amount.
Scotty says
Very well said Tracy. Sadly the wealthy, privileged “people supposedly in charge of looking after the people in this country” are only interested in looking after their wealthy. privileged friends. They beg for our votes during elections,but don’t give a damn about us the rest of the time
Lisa says
£68.48 from £1508 – in all honesty I’m surprised I am getting anything but annoyed that when first put in over 9 years ago was told No!
Michelle says
Hi I’ve received my email I’m getting £23.20 out of my claim which was £538.23 to be paid into my account within 4 weeks.. glad it’s over to be honest
Tracy says
Am also curious why they initially said they had set aside £45 million for redress claims and there was supposedly the sale of assets on top of this but the final available figure appears to have dropped to 23 million???
Anthony says
Out of £5176.00 Getting £223 it’s shite but is what it is thank you Sara for your help
Roger Wilkinson says
Total rip off by the administrators, have look and see what they took from people that had no other means than to take a rip off pay day loan to make ends meet, my partner was due over £1500 and gets £67. Check out the administration cost at companies house, bigger thieves than Wonga
philip rosser says
how can 4.3 of 802 be £34.60 its wrong if you divide 802 by 4.3 you 186.51
Sara (Debt Camel) says
4.3% of 802 is calculated by multiplying 802 by 0.043
John says
It mentions in the email I got that credit file will be update – does anyone know what this means in terms of my credit score ? My claim was £12k and I got £500 – they had me rolling re-loaning every month for over a year and it’s taken me ages to pull my self out of the cycle and it killed my credit score That’s only now recovering
Andy leeper says
Yes I’m getting 134.77 nice
Philip Bradley says
Utter B*******!!!
Get robbed by one set of greedy suits to then get robbed by another set!
And to really kick us whilst we are down here’s another 4 week wait!
Absolute *****!!!
Steve says
Could someone please explain what it means in the email about they will update our credit files ?
Many thanks
John Stevens says
They will take the bad credit history associated with wonga off your credit file.
Paula says
Does anyone know how it’s possible for Wonga still be able to work outside this country eg Poland and yet we don’t get our money back? So they’re still making money and we have to struggle 🤷🏼♀️
Sara (Debt Camel) says
The Polish subsidiary was sold. it may say Wonga but it’s no longer the same company.
Michelle says
I got £64.78 which was 4.3p in the £. My claim value was£1502.73. The say the payment is due within 4 weeks of receiving today’s email.
Chrissie says
I used wonga years ago put in a claim in 2017 against them they said then the had done nothing wrong but you can take it further. If you have not done anything wrong why would you say that. Then i took it further and they then they went into administration so out of a claim that is worth £2508.22 i get £108.12. Not so sure that all the previous founders and managing directors have lost out on making profits.
Desi says
£133.07 from the agreed claim value of £3086.83. No it’s not as much as I’d hoped but it’s £133.07 more than I had and will pay for a new tyre when it arrives so that to me is a bonus.
Thomas says
For people saying they money is not there’, it is, it’s in the pocket of the senior execs who have earned millions upon millions of pounds over the years by lending money to the vulnerable illegally (and one of them was a Tory MP!!).
They should give the millions back and never be allowed to be a director at a company again!
Steffy says
out of my £1696 accepted value, I am getting £73 but you know what every little helps and it’s more than not having this opportunity.
Sara thanks for everything and people please remember had you not of found this site/ has an email from Wonga you’d be none the wiser!
:)
Lucy says
Has anyone else not received their email yet?
Timka says
|I haven’t either x
Kerry says
I haven’t either. I assume they’ll have to do them in batches…….
Fox says
I just got my email
You will receive a payment of £45.72. Your payment represents 4.3p in the £ on your agreed claim value of £1060.63.
Claire says
Iv not received an email yet
Gary says
I’m still waiting for mine
Nikki says
Not got mine either
Hetty says
Hadn’t until 2 minutes or so ago
Matt Davies says
Had the email £107.14 claim around £2K
Unfortunately i think this will be the norm for irresponsible lending complaints to payday loan companies over the next 18 months. Numbers of complaints will be even bigger and they wont be able to handle it administration is the easy way out !!
but thanks to this brilliant site i have had to my suprise so much success and luckily before lenders started going to the wall i started my claimes 28/10/19
so far …..
pounds to pocket £7K refund landed just day before administration
uncle Buck £345 refund in bank
my jar £1015 refund in bank
sunny £825 refund in bank
new day (aqua) £525 balance cleared as settlement
piggy bank accepted £1500 but in administration (likely same as wonga ) but account closed and balance cleared.
Mr Lender – Awaiting response
Provident – Rejected over 6 years (not sure what to do!
likely loans – Awaiting response
My opinion even if any outstanding balances cleared and data removed from credit files these are success
I thought all mine were dead end emails and was so suprised as majority i had paid off and forgot about.
All this is a bonus we knew the deal when we signed the agreements for the loans so cant complain !!
Sara (Debt Camel) says
send the Provident case to the Ombudsman! FOS made Provident start paying out on older loans just before Xmas. Lots of BIG payouts.
Zoe says
I’ve had provident and Greenwood’s years ago got letters from debt people so how do I go about doing something? Do they pay out from years ago?
Sara (Debt Camel) says
You can only claim for loans after April 2007. Read https://debtcamel.co.uk/refund-doorstep-loans/ and ask any more questions on that page, not this Wonga page please.
stephanie h. says
hi sara i have just read this comment regards provident i also made a claim against provident but it was rejected so do you think i should do same and send to financial ombudsman as i dont eally know what to do as all i have are old payment books going over past years until last year please help
Sara (Debt Camel) says
definitely send it to FOS – I hope you are in time.
Timka says
Matt, may I ask how you complained to Aqua?
Matt Davies says
Hello Timka
i used a mixture of info here and the martin lewis resolver tool online,
so easy for those who have never used resolver its a portal
select lender from list they have all details enter your credit/account/loan id etc reference and details there are lots of pre-written letters and you manage the responses through the app.
aqua i complained i was in DMP when given the card and if fit and proper checks carried out I shouldnt had been given it also during the period of the account they increased the limit.
they accepted they shouldn’t have increased limit and let me carry on spending i got all interest and fees refunded, balance cleared and account closed.
Gemma says
Wow I’m in a similar position re vanquish and a dmp so think I’ll be giving this a go! Thanks!!
Rachel says
Help , I received my refund email this evening and it says
You will receive a payment of £.44. This payment represents 4.3p in the £ on the agreed claim value of £10.19 (Accepted Claim Value).
Yet a previous email said that my accepted award was £1197.84 , so confused
Sarah says
How quickly did Sunny pay you after agreeing the fee? Thank you x
Matt Davies says
they took 7 days once entered bad rating on trustpilot for lack of contact all the best
Michelle says
Well done you, you’ve reminded me about my jar! How do I go about address them now? Thank you
Sara (Debt Camel) says
over on this page please https://debtcamel.co.uk/payday-loan-refunds/
Matt Davies says
again i used resolver but used the info on here for email replies and advice
they were quick to respond and full offer straight away
my claim was upheld due to consecutive re-loans issued once a loan had been repaid i had 3
Anonymous says
Pretty insulting! I got a measly £61.60, claimed originally at £1400..ish! Utterly disgusting but nobody cares what we say..it’s rubbish! Screwed over as usual!
Darren says
Well I got £288 I’m happy my estimated pay out should of been over 6000 but that is in the past you can imagine how much I used wonga I’ve turned my life around now so that £288 will pay for my holiday now
Zoe says
My claim was £589 I’m expected to get £25.41 back… when they said considerably smaller I didn’t think that small
steph says
ive just recieved an email from wonga to say should receive a payout of 128 on actual claim amount of 2985.oo its an absolute discrace that we cant do more to get what is actually owed feel to us all considering all the messing around wonga &administrators have caused just feels that they’ve known all along what they were going to do to people they shouldnt be allowed to do it to people and then to say you got to wait up to another 4wks before they payout anyway is down right cheek.i would like to thank sara and others for all the help with information etc