The administration of WDFC, the legal company who operated the Wonga brand, was completed in August 2020.
The company was finally dissolved in December 2020.
See Companies House records for details.
Background to the administration – rising complaint numbers
A payday loan is “unaffordable” if repaying meant you had to get into more debt, by borrowing again or getting behind on bills or other debts. So you may have repaid all your loans but still have a good claim for a refund of the interest you paid.
When Wonga went under there were over 200,000 people with current loans from Wonga – many of them had a good case for the interest to be removed from their balance so they only repay what they borrowed.
The Administrators proposals set out the reasons why Wonga went into administration. These were the increasing number of affordability complaints, especially from Claims Companies, and the decision by the Financial Ombudsman that FOS could look at loans over 6 years old, going back to 2007.
There were 24,000 affordability complaints awaiting a decision by Wonga and 9,500 complaints against Wonga with the Financial Ombudsman when Wonga ceased trading on 30 August 2018.
Details on the Administration
The Administrators have made various progress reports (available from Companies House) and statements during 2018-20:
- in October 2018, the Administrators published their Proposals, detailing how they planned to handle the administration. Creditors voted to approve these Proposals.
- progress report to end February 2019;
- Witness Statement in April 2019;
- progress report to end August 2019.
An online claim page was set up in April 2019 for Wonga customers to submit claims for refunds. The deadline for sending in a claim was 30 September 2019.
The Administrators assessed all claims using an automated tool. This took account of:
- all loans, including those over 6 years old
- how large a loan was compared to a customer’s income;
- how often someone borrowed without significant gaps;
- whether there were indications of hardship such as missed payments;
- if there is a balance outstanding for the right of set-off.
Where it decided one or more loans were unaffordable, it calculated how much interest should be refunded and added statutory interest at 8%.
In August 2019 the Administrators starting sending emails to people saying whether their claims have been successful or rejected.
In September, the Administrators sent an update on progress up to end August 2019. Key points include:
- at end August, 389,621 claims for unaffordable payday lending have been accepted by the administrators;
- the total value of these claims is c £460million – an average of c £1,200 a claim.
- £23m of outstanding loans have been collected. The Administrators say that outstanding loans are being taken into account and given the right of set-off where the customer has a claim for unaffordable loans.
- The remaining loan book will not be sold to a debt collector.
At this point the Administrators were saying that payments would be made by 30 January 2020.
29 January 2020 – administrators announce 4.3p in the pound
On 29 January 2020, the Wonga administrators announced that they will be paying 4.3p in the pound to unsecured creditors, including all the 400,000 people who are owed a refund for unaffordable lending.
The administrators have now given the final numbers:
- they assessed 401,202 claims as being valid;
- of these 358,129 are being paid 4.3% of their assessed compensation value;
- the remaining 43,073 also owed a balance on a loan to wonga, so their compensation has been used to clear or reduce that balance.
What happens next:
- the money should be paid within the next 4 weeks. This has come as a surprise as people had been told it would be paid by the end of January;
- the loans that are being refunded should be removed from your credit record in the next 6 weeks.
My comment – ripped off by Wonga and now let down by the regulators
The administrators told people they would get “significantly less” than that amount as there would not be enough money to pay the claims in full.
But many people will have been hoping for more than 4.3% and are very upset.
It is not the administrators’ fault there is so little money to be divided between so many people. It is the fault of the regulators – first the OFT and then the FCA – that they allowed Wonga to break the rules saying that affordability should be checked
And now the regulators have failed to ensure that these Wonga victims get the compensation they should have. When a PPI firm went under, the Financial Services Compensation Scheme stepped in and people with PPI claims got paid in full. But the FCA has not extended the FSCS to cover payday lenders.
This isn’t just a problem for the hundreds of thousands of Wonga victims. Borrowers from many payday lenders have been unable to get proper compensation after the lender has had to close. This will apply to QuickQuid, the money shop, Payday UK and Payday Express borrowers as well.
The FCA needs to rethink this and provide a safety net for people who were mis-sold unaffordable loans.
Readers comments – Shock and disappointment
This a brief overview of the hundreds of comments below this article.
Some people are happy to be getting anything:
- “I am only getting just shy of £25 but for the sake of completing a 30 second form it’s not too bad.”
- “I will be getting £79.93 of the £1854.17 I was owed. Better than nothing!”
- “£35 out of a possible £800. I wasn’t expecting much anyway. I’m more interested in having the 25 wonga loans removed from my credit file.”
The administrators had said people would get “significantly less” than the claim, but many people were hoping for at least 10%:
- “I got mine £88.67 – claim was £2057.05 – I was expecting at least a couple hundred.”
- “Claim was 3034, getting 130. By considerably less I didn’t think it would be over 95% of it. That is ridiculous.”
- “To receive £44.10 from a claim of £1023.00 is insulting to be honest.”
- “Owed £1499, getting £63…what an absolute joke!”
- “4.3% is an absolute disgrace. Although people are trying to be positive they shouldn’t have to. The people who made all the profit here would spend the biggest payout anyone has received on an evening out and not think twice about it.”
- “Gutted…. was hoping for at least the 10% speculated.”
This reader blamed not just Wonga but the regulators:
- “Over £11k accepted reduced down to £480 – my job, my marriage and 4 years of desperation followed by years of rebuilding my life – that’s what the regulators consider that to be worth! Shame on everyone involved in Wonga and the lack of regulation of lenders like them !”
Some are just are delighted that Wonga has gone under:
- “Heads up everyone…We have won in the end! They can no longer be a hindrance to any of us any more!”
- “Mines going to charity. Best thing to have happened is for them to have gone bust”
- ”Thank you Wonga you paid me to continue gambling, I lost everything. Good riddance.”
Many people are also disappointed and shocked that they aren’t being paid by the end of January. Some people getting these refunds are still in difficult financial circumstances and had planned to use the money to pay a bill or some debts.
February 2020 – some clarifications from the administrators
The remaining loans
The administrators have confirmed that no further payments are being accepted and the debts will not be sold to a debt collector. So you don’t have to worry about being taken to court or bailiffs.
But the debts are not technically being written off. They will remain on your credit record for 6 years from the default date on your credit record. If you don’t know what this date is, I suggest you check it now.
In practice, now the company in liquidation, if you contact a credit reference agency and say your Wonga debt is incorrect, you can ask the credit reference agency to “suppress” the record as Wonga can no longer say what the right entry should be. See How to correct credit records if the lender has gone under for details.
No deductions are being made for tax
The Administrators have said:
“the Joint Administrators have agreed with HMRC that the payment may be treated for tax purposes as set wholly against the interest and fees element first, and statutory interest second. As a result, where the distribution paid by the administrators to each customer does not exceed the interest and fees claimed by them, no withholding tax will be required to be deducted at source from payments made by the administrators in such cases.”
The simple version of this is:
- the administrators are not taking off any tax.
- there will, therefore, be no tax to have to reclaim.
- the vast majority of people will not have to pay any tax on any part of of the refund even if you are a higher rate taxpayer. The amounts don’t have to be declared if you complete an annual tax return eg if you are self-employed.
A small number of extra payments
A small number of customers were owed money by Wonga for a different reason, for example they may have overpaid on a loan. These extra amounts are also being paid out and you will get 4.3% of them too.
If you were not using a claims company, you should have received a single email at the end of January which mentions both amounts.
If you were using a claims company you should have received two emails, each about one of the amounts. If you have only received one email and it mentions a claim which is smaller than the amount you expected, you can contact the administrators, it may be this is the “extra” payment.
Bank account issues
I asked the Administrators why some people are still getting emails asking them to update their bank details. They say:
These emails will be in response to customers’ requests received by the Customer Care team prior to 29 January 2020 providing a secure method by which customers can update their bank account details. Customers should respond to these emails.
I asked the Administrators what will happen if they make a payment and it bounces back to them because the account is no longer open. They say:
Where updated information is available from customers we will attempt to reprocess bounced dividend payments via electronic transfer. Alternatively, we will issue a cheque to the address held on file.
A blogger contacted the Administrators on the 14th February to ask why she hadn’t been paid and was told:
“I can confirm that the joint administrators have commenced distribution of dividend payments to unsecured creditors, including those with redress claims. Given the volume of transactions that need to now take place, the administrators cannot guarantee an exact date when individuals will receive payment but are aiming to complete transactions within the next two weeks.”
February and March – payments started but with problems
I was told by the Administrators on Friday 28th February that 90%+ of payments have been made and they expect to make the rest of payments over the next two weeks by BACS. About 22,000 the following week, about 13,000 the week after. It looks as though the 22,000 group got their money. It’s not clear to me how many of the 13,000 group have.
Many people in the comments below this article were reporting probems. These included people whose bank accounts had never changes. Problems included:
- confusion over whether a claims company has been paid or they will be;
- Wongasaid payment was sent to a claims firm that hadn’t been used;
- Wonga said a cheque was sent to a house you no longer live it;
- Wonga said a payment has been made to your bank account but it hasn’t arrived ;
- Wonga has said a payment was sent to an old bank account despite new bank account details having been given and co0nfirmed as having been received.
On 2 March the Administrators said the payment process was taking longer than expected and payments would continue to about 40,000 people over the next 2 weeks:
The Joint Administrators have now attempted to make dividend payments to over 410,000 creditors… In addition to the payments that were not made we have had approximately 40,000 payments returned to us due to incorrect customer bank details recorded on file with Wonga. We will now begin contacting these customers whose payments were returned, by email, to obtain correct and up-to-date bank account details.
The dividend payment process is taking longer than anticipated and payments will continue to be paid during the next two weeks.
On 19 March the Admistrator’s announced:
The Joint Administrators have now attempted to make dividend payments to over 443,000 creditors representing 98% of the creditor population. This includes payments to creditors whose payments were briefly held back from the initial payment phase whilst additional validation checks were completed to new bank account and/or address details that were provided. The Joint Administrators now continue to focus on the remaining small population of unpaid dividends in order to complete the payment process.
From here on progress was very slow, impeded by lockdown.
End August 2020 – administration ends – do you still have a problem?
Have you not been paid?
The Administrators final report blames the payment problems of Wonga’s poor systems and on creditors who did not update their bank details when requested to. But as many comments below detail, people who had never changed their bank account or who had updated their bank details several times and had each confirmed also experienced prolonged delays.
At 28 Auguest when the administration ended, there were still c 49,000 payments with a total value of £632,000 that had not been made – an average about of £13 per payment. About 70% of these were for amounts owed before the administration, so not affordability complaints.
The Administrators have passed the £632,000 to the Insolvency Service. If any creditors want to claim an unpaid amount, they should email CustomerServicesEAS@Insolvency.gov.uk.
A problem with your credit record
If there is a problem with your credit record then you now need to contact the Credit Reference Agency where the problem is showing – Experian, Equifax or TransUnion. Say you can no longer get an answer from the administrators as the firm has been dissolved so you would like the CRA to “suppress” the credit records (list them) as they are inaccurate.
This problem could have been an error by the administrators, who failed to delete the record. It could be an error by Wonga before the administration: the loan date or balance or default date is wrong – you want the default date to be as early as possible so it drops off sooner – or Wonga may have failed to add a default date.
If the CRA refuses, send the CRA a formal complaint and this can be sent to the Financial Ombudsman. In practice people are getting these sorted with the CRAs without having to go to the ombudsman.
Refunds from large loans & car finance
Refunds from other payday lenders
Is your credit card limit too high?
John says
Hello Sarah do you have any advice, in 2012 I borrowed from Barclays £5000 loan. I eventually paid it off but with great difficulty and had to lend to pay the remaining balance in full which at the time was about 2000 as I was broke when I lost my job. I no longer bank with them and don’t have any details of the loan. Is there anything I can do in this instance it was a huge regret in my life and would like to do something about it as the monthly repayments where to big for my wage per month I was getting.
Thanks
J
Sara (Debt Camel) says
please ask on https://debtcamel.co.uk/refunds-large-high-cost-loans/
Linda says
I got my email 83.00 back 2.000 they owed me said payment within 4 weeks
Anon says
Just got my email and I got 4.3p to the £. So on a claim of 2500 I’m getting £107
Claire says
Just had my email from Wonga
You will receive a payment of £39.35. Your payment represents 4.3p in the £ on your agreed claim value of £912.85.
Barry Johnson says
Part of email from wonga bankers.
You will receive a payment of £400.17. Your payment represents 4.3p in the £ on your agreed claim value of £9282.90
Disgrace to even 5%
Sarah jayne says
Has anyone recieved the Email yet about the amount?
Sara (Debt Camel) says
no
Ian says
Not me either.
I can’t stop looking at my emails
Hope says
What’s savvydad? I’ll be foaming if I only receive that much my claim was for £600 I didn’t expect that but atleast £200 or £300 I have been relying on getting whatever money I get this week
Alastair says
Think you should lower your expectations. More like £60 than hundreds
Sandy says
Unfortunately it will not be near 200/300 as percentage is too high..
No confirmation or that but speculation of 7/8 percent but dont expect anything until it’s in black and white
Jenny says
Sorry Hope – I highly doubt you will get anything in the hundreds. I have a few thousand due to me – and I genuinely don’t think i’ll get more than £100. Believe me I hope it’s more than that – but there are so many people due to be paid – I don’t think it’s going to go very far :(
Eshtaq says
This is what I got
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £50.42. Your payment represents 4.3p in the £ on your agreed claim value of £1169.69.
Michelle cairney says
I was told I’d be eligible for £750 and the refund amount I will get will be £35 what a joke!
kye says
4.3p to the £….. my claim is 2000 and i will ne receiving £83 odd…. thata from my email that i just received.
Leah says
I’ve just had an email. My claim was £425. I’m getting £18.33!! I expected a bit more than that
Babs says
I’ve had my email, 4.3p in every pound. My claim was £629.73 and I will receive £27.15.
Not sure if it’s the same for everyone
Nathan says
No but I received another automated email today in regards to updating bank details. We’ve already receive so I’m not sure why they’ve sent it again? My bank details are update too
Dan says
Got mine. 4.3% so im getting 39 quid from my original claim of £925. Glad they have gone bust.
Has says
Email received regarding claim 4.3p per the pound. Absolutely shocking
Darren stocks says
Just received an email from wonga, it states
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £224.28. Your payment represents 4.3p in the £ on your agreed claim value of £5202.84.
Fran says
4.3p in the pound. Just got the email
Mark says
Yes. 4.3p in the £.
£166 from a claim of £3800
Better than a poke in the eye.
Rob says
Yes just got it 4.3p in the pound £140 back out of £3200 it’s a disgrace
Mark says
Just got mine at 17:58. Paying 4.3p to the £. £141 I got back from £3290
Jason says
I have had an email to state that we are getting 4.3p in the £ so I am receiving £120.42 of my accepted £2793.47 claim. Just received the email now
Ranj says
Yeah £40.32 I’m getting, what a joke.
Kelly says
Ive just had my email, I’m getting 4.3p of every £. Was owed £4436.50 I’m getting £191.25.
Kaylee says
I had one. My agreed claim £2257 my redress £97.
Disgusting.
4.3p per £
Darren says
Just received an email from wonga, it states
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £224.28. Your payment represents 4.3p in the £ on your agreed claim value of £5202.84.
Emily Farren says
Same. 4.3p per £. I’m getting £16.41.
Paul says
Mine too. 4.3p per £
£1250 claim getting £50.
Unbelievable. I was a day away from getting a full payout.
Maria says
I got one agreed claim £3350 I get redress of £144
Tina says
Agree just got my email holy crap it’s discussing out of almost £800 redress I’ve got £32
Helen says
I got £197 for £4.5k. Absolutely gutted, i thought at least £400-500. Far lower than i ever thought
claire john says
My claim was for 1.750 and all I’m getting is 73 🤬🤬🤬🤬🤬🤬. I’m absolutely bouncing. Why tell people about the amount they should get. Versus reality. I know they significantly lower but mine is nearly 1700 lower.
Sarah says
Just I’m getting £19.47 of my £478 claim
Charlotte says
I have just received mine. It’s stating it’s 4.3p to the £. So a shocking amount. I’m only getting £50 out of my £1100 claim
Anon says
Yes the payout is 4.3p in the pound over 4600 accepted claim got £211 back
Jemma says
Yes I’ve just had one now…was due £5000 and just had a email saying I’ll get £233!!!!!!
Andrew says
I have and its very disappointing….. Not the amount but the fact we will not get it until 4 weeks…. They lied and said the end of January! It’s 4.3p in the pound.
Michelle atherton says
Yes I just have my accepted amount was for £1435.00 I am receiving £61.86 back
Michael says
4% only, disgusting, 130 something for 3k plus
Rachel says
I have and received 4.3p to the pound so receiving £44 out of £1027, and the payment will take up to 4 weeks to clear
Chris says
I’ve just received my email my agreed claim value was £874.27p. I’ve to get £37.69 ( 4.3p to the pound) absolute shambles. Feel sorry to people with bigger agreed claim values
Lisa says
Yes just now £11.32 mine really disappointed of a £262 claim shocking!
Ss says
Yes 4.3 in the £. Equates to 43 60 here 😮
Jay says
Yes £39 instead of £911 fuming isn’t the word
Dan says
I just got mine. 4.3p in the pound.
80quid (ish) on a £1500 claim
James says
Yes, 4.3p in the pound , ridiculous and payment within four weeks when they said by 30th January , sham when it was about and an even bigger sham now, should have got 1244 ended up with 53.66 joke joke joke
Beverley says
I just received mine stating 4.3p so from £2700 am getting £116 within 4 weeks. If bank details have been updated may take longer.
Emily says
I have recieved my email I’m getting £75 was owed £1800. 4p per £1 x
Matthew says
Can you clarify are wonga able to exercise Bullet point
2.Notice of extension of administration which would extend to 30th August 2020
From the email sent out dated 09/05/2019.
Sara (Debt Camel) says
That is the latest end date for the administration, which will be many months after payments are made.
Mark says
I have just spoken to GT confirmed the email hasn’t been sent yet- however it will be sent by the end of play today. She did say there are a minimum of 400k emails to go! Hopefully we’re all lucky!
Ian S says
Cheers mark thankyou for the info
Joanne says
Fingers crossed everyone 🤞
Hannah says
Still waiting…!! The suspense loll!
Kyleigh Goodband says
4.3p in the £ getting 20.18 from 464. Email just received
Graham T says
You managed to get through ?? I tried several times, the receptionist sounded VERY harrased, but put my call through, which rang out ever single time.
Ian says
Think could be Try Again Thursday or even Flaming Heck Friday 🤣🤣🤣
Alan says
id better put my greggs sausage roll celebration on hold then lol
Linda says
Why can Grant Thornton just make an announcement exactly when our emails will arrive. Surely I read on this thread that they told someone 29th. THIS IS THAT DAY and nothing. I know it’s only 3.45 pm but not even a text.
Sara (Debt Camel) says
What someone is told on the phone is not “an official announcement”. Clearly people have been told some things on the phone that were either not clear or were wrong.
Timbouk says
The phone line for Wonga closes at 6pm so expect emails will be sent out around then. They will expect lots of phone calls once the emails are sent so will ready for them tomorrow.
Julia says
I think if “we” hear nothing this week then Grant Thornton will have to make an update statement.
The only official information we have is the statements and letters we have received that stated the end of January.
Anything said down the phone after waiting 2 hours to get through I suspect has been said just to fob people off.
I do have this image in my head though of a random administrator clicking “send” to hundreds of thousands of emails at 5.59pm on Friday night and switching off the lights as he leaves.
Val says
He will have running shoes on an shorts an sweatband lol
Milly says
After uploading my documents and updating my bank deets I received an email saying that it had been successfully updated, however a couple of weeks ago I received an email from them advising that the payment will be made to the following account and the last four digits were showing as they had been before I updated.
I am hoping this was just an automated email and the old details were still on it but I find it odd to be told my details had been updated and then receive another email advising the wrong information.
What telephone number is everyone calling please? – even if it does mean holding for an hour and a half ha!
Sara (Debt Camel) says
You are probably fine. the administrators have said some of the Jan emails had the number before it was updated.
Milly says
Thats good to know, thank you Sara :)
Dan says
Just had my email. 4.3p to the pound… wasnt really expecting much just happy it is going to get removed from my file!
Nicole Sewell says
I am on hold to wonga right now as I updated my bank details via their link however they had not updated them when they sent the email on the 10th january and I have had no response to my email. Is there anything else anyone wants to know from them seeing as I will probably be on hold for another hour. Good job I have the day off work! Lol.
Roxanne says
Just ask them if they’re pulling our collective leg
Zoe says
Did they recieve your updated details I also updated via the link but don’t know if they updated as no response to emails I sent 3 weeks ago
Nicole says
I will ask xx
Ceast says
Yes I sent it last week and got email today to say my details have been updated x
Nicole says
I also received that email whe I updated them via their secure link months ago however the email I got sent on the 10th January had my old details on still.
Rob says
I was on hold for over a hour and a half yesterday.the administration team know what percentage we are due but they haven’t told the call centre staff Iam not holding my breath to hear today and will be surprised if we get our money by Friday it’s a disgrace the way it’s being handled
Nicole says
I feel sorry for the staff having to deal with our queries lol. They will hold onto the money as long as possible to get the interest probably. If anyone has any questions other than how much they will be getting or when to expect an email I’m still on hold lol… 1 hour and counting!
Matt says
Couldn’t agree more mate. I very much doubt it will be Friday…talk about last minute well fed up with it all some ways wished I’d never botherd near enough 2 years now and still been messed about
Lisa says
Same here I was 24 hours from been paid the first time then they went into admin it’s was very upsetting for me and my family don’t hold out much hope now
David says
Just when emails will be sent
Sarah says
Did you get through yet? You have more patience than me, I couldn’t wait that long. Good luck.
Nicole says
No I’m still on hold. I just want to make sure my bank details have been updated! Lol. I’ve got them on loudspeaker until they answer while I’m cleaning lol x
Nicole says
They ended the call before I got through to anyone! 1 hour and 40 minutes on hold. Sorry all!! I dont give up that easily though… back on hold… free call minutes and a dirty flat are keeping me going!
Sara (Debt Camel) says
wishing you luck and a spotless home :)
Liz says
I had credit with Yes Car credit, they refused to pay out and said the matter was now closed because our word against them, is it still worth persueing
Sara (Debt Camel) says
please ask this on https://debtcamel.co.uk/refunds-large-high-cost-loans/
deb says
I was on hold for 2 hours 1 minute and the call has been ended so that is twice i have called 1st 1 hour 32 and they hung up not 2 hours 1 minute and call ended how are we supposed to get in touch?
Tomrlh says
Hi all, does anyone know if its possible to get a copy of the loan agreements from wonga/administrators
Thanks
Sara (Debt Camel) says
why do you need them?
Tomrlh says
I’m creating a timeline of all my loans to show other lenders my financial situation at that time
Sara (Debt Camel) says
print off your Credit Karma credit report – much simpler.
Phil says
Please tell me if anyone’s had the confirmation email I’m chewing my nails to bits with anxiety?! I’m living on the bread line PLEASE HELP ME.
Sara (Debt Camel) says
No, no email received.
Tony says
sara
why wont my posts go through
Sara (Debt Camel) says
I have deleted more than two hundred comments today – some offensive, some a wind up, but most because they are just saying nearly the same as what someone else had said. I have tried to leave a good spread of opinions but this page would be unreadable if I didn’t prune the numbers and there is no point in printing the ones that are lies.
Stu says
I get people are frustrated but phoning and hounding them every 10 minutes wont make you get an email any faster.
Ben Catton says
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £275.40. Your payment represents 4.3p in the £ on your agreed claim value of £6388.61.
C.east says
So I also have been told my claim has been accepted. I recieved an email to say that my updated bank details have been accepted and my account updated. Are we to expect any money to hit banks tomorrow as thats thr 30th and when they said we would be getting payments? Or will we get an email telling us how much and then delay on payment?
Adam Reed says
I just hope this waiting is a build up to a nice surprise rather than a big disappointment
daniel says
amen to that
Clare says
I’m just assuming 5% or less – any more will be a nice surprise. But then I’m a pessimist… And £50 would be better than the nothing I thought I’d get before I learnt I could claim anything!
Roxanne says
Same here, I wanted to pay some bills off. Had accepted in my head 5% and that would have been sufficient…. goodness knows….wish they would just put an announcement on the website, save a lot of anxiety for some of us.
Ceast says
Wouldn’t that be lovely
Mark says
Wonga always said it was going to be the end of January in the emails I was sent. So to me the end of January is the 31st and not the 29th or 30th. So let’s just wait until the 31st?
Jason says
A email I had in August said we expect to make payment by 30/1/2020
Ik says
Yep same here.
Wayne says
I just got my email £247.36 out of £4799.66
WDC says
If I was in charge of the process it makes sense to issue the email at the same time as the BACS file is sent to the bank. So probably Thursday. In the bank on Friday. It’s a bit like running payroll.
Artois says
I had looked through the emails what they have sent me trough 2019. Quote from claim email:“All claims must be submitted by 30 September 2019 and we expect to have made a payment to successful claimants by 30 January 2020.“
I think it’s quite misleading and unprofessional to keep all claimants in dark without any updates.
William says
Wonga accepted that they owed me £3390 , if I’m honest I’m not gonna be happy with anything less but I expect to receive as little as possible , absolutely no contact from
Them at all , poor show on their part.
Alan says
the administrators might have assessed your claims at £3390, but the plain fact of the matter is that there just wasn’t enough money in the pot to pay everyone their assessed amounts – so theyre going to have to divvy it up so that everyone gets a small percentage of what their claims were assessed at.
Wonga is bust, there is no one left to sue, the moneys all gone – we have no choice but to accept whatever youre told you are going to get – and if all goes to the administrators plans you should be told by the end of January.
Joanne Ingram says
Hi sara,
I have a huge over draft with an old bank that they want paying back. Is there anything you could recommend to help with that or are these claims only with payday loans.?
Thank you
Sara (Debt Camel) says
Not just for payday loans but overdrafts are tricky. Read https://debtcamel.co.uk/refunds-catalogue-credit-card/ and please ask questions there, not on the this wonga page
Adam says
Successful claims amounted to £450+ million they only have £46 million in assets to distribute to claimants so work it out for yourself…. you really ain’t getting that much back from your total claim amount! Dont be banking on this getting you through a bad spot or booking a holiday etc lol….. be realistic….
Pedro says
All those numbers are estimates Adam.
barry says
Well said. Im expecting enough for a sunday sesh down the social. if i get enough to have a curry on the way home, then that’s a result for me.
Julian says
Wonga shows 23mil cash and 113mill in assets on companies house
Sara (Debt Camel) says
Those are not recent figures.
Lynne says
What are the recent figures then?
Sara (Debt Camel) says
the most recent are in the administrator’s progress reports: https://beta.companieshouse.gov.uk/company/06374235/filing-history
Katie Oneill says
I just had the email £118:50 for a claim just shy of 3k and will be paid within 4 weeks
Sal says
I’m not that bothered about an amount. But I very happy they’ve been held accountable for irresponsible lending, and negative loan marks on credit reports will be removed.
Levi says
I just hope they pay out soon after notification of the amount they will pay.
Tina says
I do agree Ian really struggling, down to my last few pounds to last me until next week as my fridge broke. And I had to buy a new one asap. As I’ve got a child with special needs that needs her medication kept in the fridge son now iam broke. Please hurry wonga any bit of money would help right now.
Charlie says
4.3%, just got email, thanks Sarah @ debt 🐫
Kelly says
Ive just had my email, I’m getting 4.3p of every £. Was owed £4436.50 I’m getting £191.25. It says they will pay within 4 weeks.
Simon says
I would like to Thank Sara for this site, it is extremely good. I would recommend a finding page to help it to continue. It clearly shows how damaged many people are by life and it’s trials and tribulations, for people to be monitoring every 5 minutes of the day for a few quid. I’m no different, but when you’re in that situation you always feel like you are the only one. It’s a true statement when they say the rich get richer the poor get poorer, I hope everyone gets what they wish for and genuinely feel sorry that we are in this state, government to busy arguing about where digestive biscuits will come from while they get to smoke at work! True fact! Good luck everyone and thank you Sara, I’ve been fortunate to be able to make money now and then by spotting opportunities to help dig myself out and I’m a long way off getting there, knowing many more people out there in a state scares me.
Peter - Derby says
Hi all, hope everyone is well.
I am going to echo previous comments on here and ask people to remain patient – It is a frustrating time, I know but this will be resolved very soon. Expect the minimum and anything more would be a nice little bonus.
It has been a tough month for a lot of us so hopefully this will help!
Another thing – For me anyway, going through the the acceptance claim and value of the loans I took out really hit home! I was taking out loans month on month for £1,000 paying back £1,400. It was crazy however 100% my fault for getting into the cycle. It was something many of us relied on – in a time of need but we were exploited!
Hopefully lessons learnt for most of us. Spend within your means. If you want to gamble, only gamble what you are prepared to loose. Been there, done that and have the postcard.
You come with nothing and die with nothing – we have become money obsessed.
Good luck to each and every one of you –
Alan says
I imagine that once everyone gets their confirmation emails this page on the site will start going quiet.
Before it does however, I would really like to place on record my grateful thanks to Sarah and her Debtcamel pages for all the no nonsense, sensible and heartwarming advice, which has been instrumental in helping hundreds if not thousands of us navigate through the minefied of making a successful redress claim.
Ive seen lots and lots of success stories on here, a lot of them as a result of using the template letters, listening to Sarahs advice etc etc
THANK YOU SARAH!
BoB says
is the refund a percentage of the value of the loan or the interest stated in the email?
Sara (Debt Camel) says
You will have been told the assessed value of your claim, made up of interest being refunded and 8% statutory interest added to it.
You will get paid the set percentage of that total amount.
Olly says
Thank you Sara & everyone. I always felt like a failure due tot he cycle of Payday Loans and this page has really shown me that we are not, we have made mistakes and been punished. Good Luck to everyone.
Steve K says
I have visions of one of the GT big wigs standing next to a Big RED button counting down 10. 9. 8. 7. 6 …… Boommm!!!
Alex H says
Hi I need to change my bank details but I have emailed Wonga 4 times now about this aswell as waiting over 2 hours on hold to speak to someone, has any one else has this issues and they are not sending the form to put your new bank details in? This is a joke now
Sara (Debt Camel) says
lots of people are having this problem :(
Tracey says
I am the same spent all afternoon on the phone to them with no luck. I have uploaded my new details but never heard anything back from them. I am very angry because i now feel i wont recieve anything at all
Roman says
Just received my email. Compensation 2700 and will get 107 pounds… would be Maldives will be return ticket to Brighton hahaha . Cheer up everyone , better this than nothing:)
call says
i rang them eariler got through they said i should get a email between now and friday so poeple just need to chill out and wait if you haven’t heard owt by Saturday then id be worried otherwise just wait, i think it will be here by then they
Andy says
Just a quick thanks to those posting sane comments and advice and a huge thanks to Sara not just for this page/site/info/help in general but for the huge constant erm “sweeping up” of unwarranted comments too. It was bound to get busier the nearer the day got.
Must confess although I have never posted anything I thought remotely offensive I can imagine a few of my comments were too long winding :)
My only suggestion (if it’s appropriate to say) is those seeking help with a different payday lender or such:
please just take a moment to check the other pages on this site as there are a few to cover it. Not only more appropriate and possibly quicker to get a response in that area. Just my erm “5 cents”
Paul says
I have a claim against Sunny (elevate credit) it went to the ombudsmen and a adjudicator upheld my complaint. They failed to respond so it’s now with an ombudsmen and my understanding is the decision will then be legally binding.
How long after and if the ombudsmen agrees it’s correct do they get to pay me.
Sara (Debt Camel) says
ask this on the main payday loan refund page https://debtcamel.co.uk/payday-loan-refunds/ … or even better read the latest comment there by Jo which you will find interesting.
Chris says
Hi all – waiting for the email like everyone else. Claim value £7500. Used Wonga and others for many years when I left university juggling a newborn daughter, a low paid starting salary and various other debts. Thankfully £20k all paid off using a DMP from StepChange and have been debt free for more than 5 years. Wish I’d known about StepChange sooner – it would have helped me stop the payday loan cycle a lot earlier!!
dale peary says
Email received £35 from my £850 claim to be paid within 4 weeks
Lilly says
Got my wonga 4.3p in the £
David says
Hi all
Has anyone also found their original email rather confusing? It’s not clear if I will receive anything or not!
Guide
Total interest and fees on loans
£236.94
1
Total compensatory interest
£59.31
2
Less previous write off(s)
£
3
Accepted claim value
£0
4
The original email stated two loans were accepted, however remaining were rejected. Could someone please shed some light on this please?
Devon1986 says
They look at how much and how frequently you borrowed. Basically looking at if you were borrowing in succession because you had no way of paying it pack – which means it was affordable. So they’ve agreed some are, and are paying you back for those claims (or some it) and the interest.
Andy says
Would assume they were rejected as they were judged “affordable” they used an automated tool to assess what everyone had over what time periods inc how soon the next one was etc
Gail says
Update on wonga site
29th January 2020 – Statement from the Joint Administrators of WDFC UK Limited in respect of the intended distribution to unsecured creditors (including redress creditors)
The Joint Administrators have declared a first and final dividend. This is being communicated to all successful creditors on 29 January and payment of the dividend will be completed within a four-week period thereafter. Please note that the dividend you will receive will be significantly smaller than your claim amount.
Sara (Debt Camel) says
THANKS – updating the article above with this.
Lynne says
Today’s the 29th….
Clare says
Payment within 4 weeks?!? Joy…
What happened to payment tomorrow?
Tired says
Maybe because there is still so many people with wrong details, wrong bank accounts, can’t get through on the phones or email etc it’s unlikely these people will be paid on Friday so to cover the administrators backs they’re giving a four week time to make sure these people gets it all sorted so they finally get the money. I’m hoping the “successful creditors” whose details are all correct etc gets processed in a quick smooth process (like by friday) there’s no excuse for a delay on that.
Gary R says
4.3p in the £, just got email I get £74 back
Lee says
Just received
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £91.80. Your payment represents 4.3p in the £ on your agreed claim value of £2129.58
T says
You will receive a payment of £273.93. Your payment represents 4.3p in the £ on your agreed claim value of £6354.43.
I have no words other than, I’m off to the pub
Charlie says
You will receive a payment of £75.97. Your payment represents 4.3p in the £ on your agreed claim value of £1762.41.
Paul says
Got my email from Wonga. Dividend is 4.3p in the pound. I was due £1892.17, I got £81.57.
Vicky says
I just got my offer….
‘The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £186.72. Your payment represents 4.3p in the £ on your agreed claim value of £4331.40.’
That’s a tiny tiny percentage, and I’m bitterly disappointed but my mistake was borrowing from these crooks. Better than nothing I guess.
RM says
Just received an email saying it’s 4.3p in the £. I get £295 out of £6854. I think that’s appalling tbh.
Dee says
Hi all I’ve just been emailed 4.3 to the pound? I get £147 of a claim originally worth over £3500 :/
Sean says
I’ve just received the email!!! 4.3p in the £.
My claim was for £970
My final claim = £41.
Dennis says
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £132.69. Your payment represents 4.3p in the £ on your agreed claim value of £3078.01.
Sophie says
Hi everyone I have just received my email. It says they are paying 4.3p to £. For a £815.97 am going to receive payment of. £35.17. Payment they said will be within 4 weeks of this email.
Amy says
4.3p to the £ just had an email confirming there:
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £210.75. Your payment represents 4.3p in the £ on your agreed claim value of £4888.95.
Ross says
I have received my email !!! With the amount . Claim amount 6500 amount due is 4.3p in the pound
Rather not say says
My accepted amount was 1700, and I am receiving £74. Just to make people aware. It’s a pitiful amount of money.
Lynne says
My accepted amount was £13K and I’m getting £551!
MrsO says
Hi. I’ve just received my email.
WDFC UK Limited – In Administration (the Company)
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £350.30. Your payment represents 4.3p in the £ on your agreed claim value of £8126.26
Pete says
£350 from £8126 😂😂😂
Charliefriock says
4.3%
While I’ll take anything- an agreed claim of £3400 is less than £150. :-/
Anon says
I have my claim was valued at £2290 and I’m getting £98 lol what a joke
paul says
WDFC UK Limited – In Administration (the Company)
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £149.65. Your payment represents 4.3p in the £ on your agreed claim value of £3471.51.
Just got the email.
Lee says
As a result of the volume of dividend payments due to customers/creditors, you will receive your payment within four weeks of this email
Nick b says
Me too just received a e Mail “ The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £259.22. Your payment represents 4.3p in the £ on your agreed claim value of £6013.39.”
Danny says
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £116.96. Your payment represents 4.3p in the £ on your agreed claim value of £2713.13.
Wow 4.3p in the pound – that’s disgusting! I’m sure grant thorntons moved a couple of million in to some offshore account for themselves
Chris says
Yup.
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £93.40. Your payment represents 4.3p in the £ on your agreed claim value of £2166.63.
Pretty poor.
But better than nowt and glad the blood sucking leech is gone!
Dave says
4.3 p in the £! That equates to a good night out, just shy of £120!
Megan says
Had an email 21 pound from 550 pound 4.3 p from each pound
Jack Evans says
I have now received an email stating I will receive 4.3p in the pound of my claim for £213.52 so a pay out of £9.20
Karolina says
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £15.71. Your payment represents 4.3p in the £ on your agreed claim value of £364.48.
Martyn says
Just had my email stating i will be receiving 4.3p in the pound!
With a total claim worth £4391.41 I will be getting paid £189.30.
Disappointing after nearly 3 years of chasing but some relief in a way that they have acknowledged that this type of leading was unsustainable and has ruined more lives than just mine.
David Lane says
Just got my email saying a dividend of 4.3. % still it’ll be £20.10 that I didn’t have before and can spend on a few drinks lol
Caitlin Dunbar says
Just got my email, getting £100 and it’s going to take 4 weeks HAAH! What a joke. Main thing for me was always getting credit score cleared. So, maybe we should all be grateful for anything really.
Alan says
Just got my email.
Recieved 88 pounds from 2200 pounds
Roughly 4%
Payment to take 4 weeks as per email
Chris says
Hi all,
Had my email stating
“The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £158.27. Your payment represents 4.3p in the £ on your agreed claim value of £3671.39.”
So there you have it. 4.3p to the £
Paul G says
4.3p in the £….. I’ve just had my email!
“You will receive a payment of £156.71. Your payment represents 4.3p in the £ on your agreed claim value of £3635.28”
Lorraine says
Just received an email
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £102.15. Your payment represents 4.3p in the £ on your agreed claim value of £2369.72.
That’s around 5%
Holly says
Hello everyone I just got this email from wonga I actually laughed out loud .
The Joint Administrators are now in a position to declare a first and final dividend of 4.3p in the £.
You will receive a payment of £22.47. Your payment represents 4.3p in the £ on your agreed claim value of £521.19.