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A reader asks ...

Readers have asked a huge variety of questions in the comments below Debt Camel articles or on Instagram. From credit ratings and mortgages to payday loan refunds and IVAs...

Some of them needed such long replies that I have turned them into the articles that are gathered here.

4 steps to take if you lose your job

A reader asks: Help! I have just been made redundant and I don't know how I am going manage, especially as we have debts. I'm only getting a few weeks redundancy pay. What should I do? A lot of firms are closing or going under in 2023. Your employment rights If your firm has just closed suddenly, you may be worried about: getting paid for the weeks you have already worked; paid for … [Read more...]

January 31, 2023 Author: Sara Williams Tagged With: A reader asks

Will an affordability claim hurt my credit record, and other questions

People often ask what happens to their credit score if they make a complaint. And what happens if they still owe a balance on the account. Here are some typical questions: " Lloyds increased my overdraft limit several times a few years ago when I had a gambling problem. But I have recovered and am hoping to get a mortgage soon. I don't want to complain if it will it harm my credit score, which is … [Read more...]

January 20, 2023 Author: Sara Williams Tagged With: A reader asks

Maxed out credit cards & only able to pay the minimum

what can you do when all your credit cards are maxed out and you can't pay more than the minimum?

"I have three credit cards, all maxed out. I am only paying the minimum amounts each month as I can't afford more. What are my options as this will take forever and cost a lot in interest?" A lot of people are in this situation in 2024, with cost of living price rises leaving you with no spare money to make overpayments. Especially if a 0% balance transfer has ended and you can't get another … [Read more...]

January 18, 2023 Author: Sara Williams Tagged With: A reader asks, credit cards

What to do if Full & Final settlement offer is rejected?

Why has a lender or debt collector rejected your settlement offer for a debt?

A reader asked what she should do as her reasonable Full & Final settlement offer had been rejected. It's going to seem obvious, but the creditor rejected the offer because it didn't seem reasonable to them. You may think "I paid off the amount I borrowed ages ago, their interest is too high" or "They probably bought this debt for pennies, so they should be happy to accept 20%" but … [Read more...]

November 17, 2022 Author: Sara Williams Tagged With: A reader asks, Full & Final settlements

DROs – what if you have a car on HP?

You can't have a Debt Relief Order (DRO) if you own a car that is worth more than £4,000. But what happens if the car is on HP? A reader, Mrs T, asked: I am drowning in debts and only just under the total DRO debt limit. I have been advised that a DRO would be my best option. However I didn't tell the debt adviser that I have a car on HP which I still owe £7k as this would take me over the … [Read more...]

October 10, 2022 Author: Sara Williams Tagged With: A reader asks, DRO

Should I stop debt payments before my DMP starts?

A reader asked in mid August 2022: My StepChange DMP will start in October. Do I have to make the payments to my creditors in September? Because it's going to be a real struggle. Could I offer them less? I asked what her StepChange monthly payment will be, and whether that has taken into account rising energy prices in October 2022? It's going to be about £250. She said: I need to admit that … [Read more...]

August 23, 2022 Author: Sara Williams Tagged With: A reader asks, DMP

“A mystery CCJ on my credit record – I know nothing about it”

A reader, Ms J asked about a CCJ that suddenly appeared on her credit report. "I check my credit record a couple of times a year and there is now a CCJ on there. It looks like it was added 2 months ago at an address I left ages ago, possibly 8 years.   I don't even know if this is real or some sort of error. It's only a few hundred but I don't want to pay it if I don't have to and I don't know … [Read more...]

June 8, 2022 Author: Sara Williams Tagged With: A reader asks, CCJ, Credit ratings

Zable – a “credit builder” card to avoid [updated]

UPDATE - August 2023 - Zable hikes interest rates for some borrowers Some people have been told that Zable is increasing their interest rate from 38.9% to 48.9%. The customers were told the rate was being increased to reflect changes in Zable's assessment of their credit record. 48.9% is now the "representative rate" that Zable quotes - this makes it one of the most expensive credit … [Read more...]

June 1, 2022 Author: Sara Williams Tagged With: A reader asks, credit cards

“My credit score is higher but affordability score is down”

Clearscore affordabilty score

A puzzled ClearScore user asked: My credit score has gone up but my affordability has gone down... not sure why sometimes I think these credit score companies just do what they want lol. Her credit score had increased by 57 to 573, but at the same time, her affordability score had fallen by 15 to 64. These weren't tiny changes... ClearScore affordability scores are out of 100, so a 15 point … [Read more...]

April 14, 2022 Author: Sara Williams Tagged With: A reader asks, Credit ratings

Can I get a mortgage with recent defaults?

A reader, Mr D, asked: My partner and I have a combined income of £56,000, We have a deposit of £28,000 (inheritance) and are looking to become first time buyers at a price of £230,000. We have defaulted debts that are being paid off, and previous history of payday loans from over 2 years ago from a time when our financial situation was much more difficult. The defaults are about 18 months … [Read more...]

November 22, 2021 Author: Sara Williams Tagged With: A reader asks, Credit ratings, Defaults, Mortgages

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