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Support for Mortgage Interest (SMI) – should you take this loan?

Woman trying to keep her house - thrown a lifebelt called SMI - Support for Mortgage Interest

Support for Mortgage Interest (SMI) helps some people with the cost of their mortgage if they aren’t working.

Since 2018 this help has been paid as a loan secured on your house, not a benefit, see the gov.uk page on SMI.

But this loan is cheap, you don’t have to make any repayments to it until the house is sold and it does not show on your credit record, so this is not as bad as it sounds.

How much help does SMI give?

If you lose your job, you can’t claim SMI for 13 weeks if you claim Universal Credit – this used to be 39 weeks but it was reduced in April 2023. If you retire and get Pension Credit, it is paid immediately.

The help SMI gives will probably be less than your monthly mortgage payments:

  • SMI only helps with the interest you pay on your mortgage, not the capital repayments.
  • There is a cap on the maximum amount of a mortgage you can get help with. This is £200,000 for working-age claimants and £100,000 for pensioners.
  • The amount of SMI you are paid depends not on your mortgage rate but on the average interest rate for mortgages. In autumn 2024 this is 3.66%. If you are paying a higher interest rate, you will less help than the amount you are charged each month.

So SMI is not a very helpful benefit – too little and too late!

But if you can’t pay the mortgage, even a little help can be better than nothing. So you should seriously look at taking SMI, even though it is only a loan.

How the SMI loan works

How the loan is calculated

Each month the loan will increase by the amount that the government is paying to your mortgage provider.

There is no credit check for this SMI loan, so you won’t be refused even if you could not remortgage as you have a bad credit record.

The government adds interest to this loan. This is charged at the OBR’s forecast of the gilt rate – the rate the government can borrow money at. In autumn 2024 this was 3.9%.

Repaying the loan

You don’t have to make any repayments to this loan.

This applies even if your finances improve, for example if you return to work. At that point, SMI will stop, but you don’t have to make any payments to the loan you have already been given.

The SMI loan doesn’t appear on your credit record. As a result, not making any payments will not harm your credit score.

The loan will be repayable when your house is sold, transferred to someone else, or on death.

If there isn’t enough money to repay the loan, the rest will be written off. This loan cannot become a problem for you if you sell your house or for your your children after you die.

But if you want, you can repay the loan, or part of it, at any time, with a minimum repayment of £100.

To accept the SMI loan offer

The DWP is offering this loan to you. The legal terms for the loan arrangements are described in this document.

To accept the offer, you have to sign the loan agreement and a charge form.  If the house is jointly owned and you live together, your partner also has to sign.

The charge will then be registered at the Land Registry.

Should you agree to take the loan?

A lot of people find the idea of getting a loan to pay their mortgage very worrying. “It’s not right to get new debt to pay off other debts” is a common comment.

As I debt adviser I would normally agree! But this SMI loan is very unusual because it is cheap and you don’t have to make any repayments to it. So you need to think about your situation and make a practical decision.

You may hate the idea. But this SMI loan is a good option for most people who can’t pay the mortgage for five reasons:

  1. it is much cheaper than borrowing elsewhere;
  2. you don’t have a job so you probably can’t remortgage;
  3. if you don’t take the loan and mortgage arrears will accumulate, your house may be repossessed;
  4. you don’t have to make any repayments to this loan, even if you start work;
  5. it can’t harm your credit record.

Do you have a better option?

Do you have savings you can use? Most people don’t have much or they wouldn’t be able to claim Universal Credit or Housing Benefit.

It’s also not a good idea to use all your savings to delay the point at which you need the loan – that will leave you with problems if any repairs are needed to your house or if you have an unexpectedly large bill, so make sure you keep a reasonable emergency fund.

Could relatives help you out? Don’t let them borrow money to help you – this SMI loan is massively cheaper than they could borrow at and they would have to make repayments, you don’t with the SMI loan.

Planning to cut back elsewhere, or sell things from your house, could turn out to be very stressful and difficult – you may end up with mortgage arrears.

If you are unsure, go to your local Citizens Advice. They can help you look at the details of this loan and at the rest of your situation:

  • for some people there may be other benefits you could claim;
  • there may be better options for handling any non-mortgage debts you have.

More Debt Camel articles:

Mortgage problems? what are your options

Options when you cant pay bills & debts

Selling the house – a hard choice

April 3, 2023 Author: Sara Williams Tagged With: Mortgages, SMI

Comments

  1. Brian Caffrey says

    April 21, 2018 at 11:44 am

    I received a letter some days ago, dated April 5. In it they state that because I am now £1.38 over the minimum to live on, I am no longer entitled to Guaranteed Pension Credit, and have been switched to Savings Credit. Distracted by health and other issues, I only just came to realise this morning that the £30.12 paid weekly to my lender has stopped, that from somewhere in Cuckooland, I am supposed to find a replacement £130 a month, which most certainly will finish me off. I am still in recovery from major heart surgery, very tired, and now they have dumped this on me. I have no one to turn to, and the prospect of appealing is terrifying for me, as I have mental health issues too.

    I’m not gay, but most surely have had enough, and thinking of doing a Dale Winton. After all, they do want me dead, so now, at age 71, my life in penury will not be worth living, so I may as well give them what they want.

    Reply
    • Sara (Debt Camel) says

      April 21, 2018 at 12:00 pm

      It is dreadful having to sort this sort of stuff out when you are ill, but I suggest you need to get to your local Citizens Advice as soon as possible to see if you should still be entitled to SMI and if not, what your options are.

      Reply
    • Brian Caffrey says

      April 21, 2018 at 2:12 pm

      I surely cannot be the only person to have received such a miserable letter, advising change to Savings Credit, having been advised that they no longer qualified for Guaranteed Pension Credit.

      I had finally posted the loan application, duly signed, together with the legal charge document, also signed on March 16, and a few weeks ago, received formal acknowledgment, at which time I assumed that the new arrangement was in place, and ready for implementation.

      I have however received no such mailing from the SMI loan department/ people, and now remain in weekend limbo torment.

      Thus I have absolutely no idea what the Hell is going on.

      Reply
    • Anna says

      April 13, 2024 at 10:13 am

      I’ve just read the comment about the SMI at an interest rate of 2.65% being cheaper than the current general mortgage rate. I have had to take one at 6%.
      If this compounds over time, will I not end up owing a lot more? (I have some equity in my house). Thank you if anyone can advise.

      Reply
      • Gareth Morgan says

        April 13, 2024 at 2:51 pm

        The current rate is 4.5% and the amount paid to the lender is 3.16%. If you qualify then it will be cheaper and you can make payments when you want, with a minimum of £100 to reduce or avoid compounding.

        Reply
  2. Elsie says

    April 23, 2018 at 7:17 pm

    Hello Sara,
    I thought you might be interested to learn that not even a month has passed since the introduction of the SMI/LMI and our mortgage company is currently reviewing our mortgage with a view of taking us to court to get us out! We ran up arrears when my partner first became ill and our mortgage company gave us a payment holiday until the SMI started. The SMI didn’t meet our full subscription, so we made up the full mortgage subscription ourselves plus, initially, a token amount towards the arrears. Following advice, we’ve been paying off our arrears at the Norgren level (arrears settled in full by the end of our mortgage terrm). Our agreement is usually reviewed every 6 months and, after being put through the wringer, a payment plan is agreed. This time though, it seems from the calls so far, that due to the unknown amount that we will incur as the SMI loan/interest, the mortgage company intends to proceed to court as I turned an AVS down. Last year, the mortgage company turned down a grant that needed a non-financial charge too!

    Reply
    • Sara (Debt Camel) says

      April 23, 2018 at 9:47 pm

      which mortgage lender is this?

      I think you need to talk to the debt adviser/solicitor that helped you get the Norgan repayment agreed as to what your options are.

      Reply
      • Elsie says

        April 23, 2018 at 11:30 pm

        Hello Sara,
        Thanks for your reply. I’m working on professional advice and also seeing our MP. I’m reluctant to name the mortgage company just yet.

        Reply
  3. Sue Fletcher says

    April 24, 2018 at 9:51 am

    Hi Sara.
    Some time ago I wrote that I had not heard anything from the DWP to say whether or not they had actually got my forms…as expected they said they had but could not tell me any more as there was a “backlog” but could not state how long this was. Well yesterday I had a letter from DWP to say that from 10th April they would no longer be taking money from my “allowance” to pay the mortgage to Halifax. It seems that after a phone call to Halifax (by me) that the money IS being paid direct to them from DWP – the fact they haven’t told me I have qualified for the loan seems to have gone by the by. Is this usual? Do they not tell you that you are getting the “loan”? I thought they might have notified me that everything was going through OK But perhaps I am hoping for a bit too much from them!

    Reply
  4. G Wallace says

    April 24, 2018 at 8:12 pm

    If you are a shared ownership HA tenant, the HA does not allow loans to be secured against home???

    Reply
    • Sara (Debt Camel) says

      April 24, 2018 at 8:53 pm

      I’m going to tell you what I think will happen here, but I am not an expert in housing law and I suggest you call Shelter’s very good housing helpline: https://england.shelter.org.uk/get_help to discuss this.

      There is a provision in the SMI rules (paragraph 7.19 in http://www.legislation.gov.uk/uksi/2017/725/pdfs/uksiem_20170725_en.pdf) that where there is another owner of the property (the Housing Association in this case) a charge won’t be used but you will be asked to sign “an equitable charge” instead. The HA doesn’t (I think) have to agree to this. The end result for you will be much the same as a charge would have been.

      Reply
  5. Sue Fletcher says

    April 25, 2018 at 10:22 am

    Hi Sara
    Good news – I have FINALLY received my letter confirming the SMI loan WILL be paid (direct to the lender) but only after I had to get on to my Mortgage lender (yesterday)….funny that eh? Still at least I now know for definite where I stand debt wise. Thanks for the advice you give, not only to me but everyone on here. X

    Reply
  6. B Caffrey says

    April 25, 2018 at 2:29 pm

    hello Sue

    For precisely the same reason that the Pension Service’s letter had been very unclear, and because of concern whether I possibly no longer qualified for a loan (because of the careless ambiguity of their words,) I was in torment from Saturday morning until Monday morning, when I was finally able to make contact with the Pension Service. So, the loan payments will be forthcoming

    With rubbish rates of pay, it seems that the Pension Service cannot afford to engage articulate people. Their last pair of letters both bore incorrect telephone numbers

    Reply
  7. Harry says

    May 1, 2018 at 8:23 pm

    I know it’s slightly off thread but if as result of losing SMI and being changed to the loan scheme you have lost Pension Guarantee Credit and moved to Pension Savings Credit you may be aware that you’ve lost the benefits that you were previously entitled too. However, please note that it is open to you to apply to your Council for Council Tax Support and to the NHS for help with health costs on form HC1. If you have “low Income” you may still get some help.

    Reply
    • RMD777 says

      May 2, 2018 at 3:56 pm

      Reply ref. Harry.

      Hi,

      Are you saying SMI is being automatically replaced by LMI? And this causes Benefits to change? I am not of pensioner age if that makes a difference. If I was are you saying you lose Council Tax & health cost support?

      Thank you,

      Russ.

      Reply
    • Sim says

      July 1, 2018 at 10:12 pm

      Harry, The loss of Guarantee Credit is a pain to many who find they are a few quid above the £163 single or £248 couple limit.
      Have paid years of council tax and had to pay for dentist. Cost me more than that few quid!
      The withdrawal of SMI was just too much as I only had State Pension to cope on.
      Driven to do something I phoned DWP and applied for Pension Credit. Lots of questions later they confirmed I qualified for Savings Credit.
      A few weeks passed and their new assessment gave both Pensions Credit Savings Credit and Pension Credit Guarantee Credit. The Guarantee
      was worked out by adding Housing Costs for the weekly interest that SMI no longer pays since April so £163/week plus £12 interest I pay my mortgage provider per week meant my State Pension of £165 now gets the guarantee.
      So contrary to some pessimistic posts about SMI withdrawal loosing people other benefits this did not do that.

      Reply
      • Gareth Morgan says

        July 2, 2018 at 9:27 am

        “The Guarantee was worked out by adding Housing Costs for the weekly interest that SMI no longer pays since April so £163/week plus £12 interest I pay my mortgage provider per week meant my State Pension of £165 now gets the guarantee.”

        This is not the case. Unless you have extra needs, because you are a carer, disabled or have some housing costs like ground rent or service charges, you shouldn’t get Guarantee Pension Credit on those figures.

        Reply
      • Sara (Debt Camel) says

        July 2, 2018 at 9:38 am

        I agree with Gareth. In general, housing costs do not form part of the Guarantee Pension Credit eligibility calculation.

        I accept the point that someone with PC may be able to manage a very small monthly mortgage payment and so manage without the SMI loan. But the points you seem to be making about general benefit claims are not widely applicable.

        Anyone who has benefit issues, including pensioners, should consider going to their local Citizens Advice for a full benefit check-up – are their current benefits correct? is there anything else that they could apply for? The SMI changes may make this more urgent for some people,

        Reply
  8. Sharon says

    May 9, 2018 at 12:34 pm

    Just wondering about a scenario….
    I have accepted the loan and it has started paying towards my mortgage interest now.
    If I were to move into my partner’s home, but keep the flat going and possibly rent it out for while, would I still be able to continue with the loan until I sold the property? I would no longer be in receipt of ESA if I were to move into my partner’s property. But as it is now a loan rather than a benefit, I can’t see why I wouldn’t be entitled to continue with it? In fact I would’ve thought it would be in the DWP’s interest to continue with it…
    The person I spoke with at the DWP wasn’t entirely sure!

    Reply
    • Sara (Debt Camel) says

      May 9, 2018 at 2:47 pm

      Well obviously you wouldn’t get any more SMI loan payments in that situation. But I don’t think you would be obliged to repay the SMI loan, although that might well be sensible as you would have to get permission from your mortgage lender to let out a property – that may be less likely if there is another secured loan on it.

      Reply
  9. Poppy says

    May 9, 2018 at 4:49 pm

    Will we get notice when SMI kicks in as I have heard nothing back from anyone?

    Reply
    • Cathy says

      May 10, 2018 at 1:23 pm

      They have continued to pay my mortgage lender from April 9th.at the same rate as before without letting me know. However I received a letter today May 10th from Dwp informing me of this, they say a separate letter is to follow explaining the interest rates.
      I would advise you check with your mortgage lender !

      Reply
  10. Lynn Jones says

    May 12, 2018 at 5:05 pm

    I have been getting SMI it a joint mortgage I have moved out on trial separating would my partner be able to get it in his name or could I carry on getting in my name were both unemployed

    Reply
    • Sara (Debt Camel) says

      May 12, 2018 at 6:36 pm

      It sounds as though your partner is likely to qualify for SMI. You will presumably need help with your housing costs from Housing benefit or universal credit – I suggest you both go to your local Citizens Advice and they will look at both your benefit options.

      Reply
  11. gmack says

    May 13, 2018 at 2:09 pm

    finally received the letter and booklet from dwp asking that i provide them with a phone number so they can give it to serco and obviously keep a record of it for themselves and my question is as follows, is it mandatory to give the dwp a contact number so they can pass it on to serco or can i just do nothing as do not require one of their loans

    Reply
    • Sara (Debt Camel) says

      May 13, 2018 at 2:18 pm

      If you don’t want a loan to replace the SMI then you don’t have to give a contact number. Do you have another plan for how to manage without the SMI?

      Reply
      • gmack says

        May 14, 2018 at 10:53 am

        At the moment it’s only £12pw so the plan is do nowt

        Reply
  12. Elizabeth Glover says

    May 17, 2018 at 12:03 pm

    I have been moved to SMI loan scheme and was on Income support ESA support group and receive a small Occupation pension. Now I find out because the Help with interest SMI, my ESA has been converted to contribution based and I loose council tax benefit, free prescriptions and NHS costs. All because of this new change to loan….. It puts me in a position that contributions based worked out slightly more a week. I am so much worse off I have disability so my prescriptions amount to 14 a month, I have abdomen tooth so can’t afford the dentist and my eye test is due dam dam this conservative government . I just read that if you are on contribution based ESa you are not entitled to SMI does this mean the loan stops.?

    Reply
    • Sara (Debt Camel) says

      May 17, 2018 at 1:00 pm

      Hi Elizabeth,

      I think you need to talk to someone about your benefit situation and what your options are – I suggest your local Citizens Advice. I am not sure how you can have been moved to contributions based ESA.

      Reply
  13. Ja1234 says

    June 8, 2018 at 4:38 pm

    Hello Sara,
    I applied for the lmi about 4 weeks ago, I’m still to hear back. I’m assuming that I will be entitled to it as I’m on income support, a career and receive child tax credits.
    My partner has just moved in, he is not claiming benefits and though he is employed through his own company he is unable to work and signed off sick (he did work for 3 weeks back in April but that is the only work he has been able to do since the end of January).
    Will I still be entitled to receive lmi?

    Reply
    • Sara (Debt Camel) says

      June 8, 2018 at 10:20 pm

      I can’t advise how your income support may be affected by him moving in. Sorry but I think you both need some benefit advice – go to your local Citizens Advice.

      Reply
  14. gary says

    June 21, 2018 at 1:46 pm

    Hello Sara
    My wife and I are carers and also guardians to small children, we ent back all the loan papers back in march and received a letter from the DWP saying all documents had been received and basically we will be in touch, we recently had a phone call from the mortgage provider saying they have heard nothing since 9 April from DWP when they were informed that the payments would stop, no payments have been made and we are now 2 moths in arrears so we phoned the help line to be told its a backlog caused by Clydesbank so we have to deal with them and cannot contact them ourselves, this is done through DWP so we are awaiting a call back. At no time do we remember authorising any share of information with any third party and are finding the delays and lack of comunication from DWP very alarming. We had contacted our MP who is eager to help.

    Reply
  15. John says

    June 21, 2018 at 4:07 pm

    I am in a similar situation – giving up work to look after my two disabled kids. I must have been lucky I sent my form in late just before April, received acknowledgment of receipt quite quick then heard nothing until a couple of weeks ago. They have payed up until April and then started the loan

    Reply
  16. Sim says

    June 30, 2018 at 10:28 pm

    Around half those affected by withdrawal of SMI in April are pensioners likely to be on a low income but maybe over the £163 single or £248 couple Pension Credit Guarantee limit.
    Check with the DWP as they may add housing costs on to the £163 or £248 meaning you can still get the Guarantee as this increases the minimum the government says you need to live on each week.
    That guarantee really does help! It reduces council tax and other health expenses like dental charges which many pensioners with a mortgage may still be needlessly paying since SMI stopped in April.

    Reply
    • Gareth Morgan says

      July 1, 2018 at 9:58 am

      No. If you qualify for a loan, only because you would have received a benefit if SMI had still been included in your assessment, then you will not get any of the ‘passported’ entitlements that you would have received if benefits were actually in payment.

      Reply
  17. Sim says

    July 1, 2018 at 2:17 pm

    Besides the point! Particularly for pensioners wary of the loan and second charge on their home. They mostly prefer to struggle on and pay the
    interest themselves. So if you live on only the state pension but because you contributed forty years NI payments with Serps and Graduated
    under the old scrapped forty year rule, find you are just over the £163 or £248 so lost the Guarantee where others who made less than 40
    years NI payments rather unfairly, get the Guarantee, go for it!
    I did and with the Guarantee save on council tax, health & dental charges and need not ask for the SERCO loan.

    Reply
    • Gareth Morgan says

      July 1, 2018 at 2:44 pm

      I don’t understand what you’re saying. If your income is too high, you won’t get the benefit. If it’s not you will. You’ll only get the add-ons if you get the benefit.

      Reply
  18. Sim says

    July 1, 2018 at 2:46 pm

    Sarah, Sorry about the spacing error in my previous post!

    Reply
    • Sara (Debt Camel) says

      July 1, 2018 at 2:49 pm

      no problem, but like Gareth I don’t understand your point. I suggest you should go to your local Citizens Advice and they canhelp you look at your full situation.

      Reply
  19. Cathy says

    July 1, 2018 at 3:28 pm

    Hello Sara,I am in receipt of Smi loan now.Can you tell me if my circumstances change and no longer get this,when will I be expected to pay back loan & interst ?

    Reply
    • Sara (Debt Camel) says

      July 1, 2018 at 3:42 pm

      No, you won’t. You only have to repay the loan when you sell the house.

      Reply
      • Cathy says

        July 1, 2018 at 4:10 pm

        Thank you.

        Reply
  20. Sim says

    July 1, 2018 at 7:47 pm

    My point is if you are a pensioner with a small remaining mortgage and are considering the loan you may decide you could
    cope without it if you can get the Guarantee Credit.
    5 October 1953 and earlier You’ve already reached the eligible age to claim Guarantee Credit.
    You can claim Guarantee Credit if your weekly income is less than £163 if you’re single, £248.80 if you’re a couple.
    BUT DWP WILL ADD YOUR WEEKLY MORTGAGE COST TO THE £163 £248 SO YOU MAY QUALIFY FOR THE GUARANTEE IF YOUR
    STATE PENSION IS HIGHER THAN £163 £248.
    If your weekly income is higher than these thresholds, you may still claim Guarantee Credit if you meet one of the following
    criteria: you have a severe disability,you are a carer; you have to pay *HOUSING COSTS LIKE A MORTGAGE!
    Also people who’ve reached State Pension age before 6 April 2016 are eligible to claim the Savings Credit part of Pension
    Credit. That too can help.
    Clearly this won’t help those already getting the guarantee and still struggling to cope with very high mortgage.
    They will accept the SERCO loan and let SERCO take any loss when the home is sold!

    Reply
  21. Sim says

    July 2, 2018 at 7:46 pm

    Gareth Morgan says
    July 1, 2018 at 2:44 pm
    I don’t understand what you’re saying. If your income is too high, you won’t get the benefit. If it’s not you will. You’ll only get the add-ons if you get the benefit.
    =========================================================================================
    I’m saying “too high” regarding Pension Credit Guarantee is assumed to be income over £163 single and £248 couple and some pensioners are put off claiming, when they should not be, because they are a few pounds over those criteria. Particularly those who reported on debtcamel that they lost their Guarantee when SMI was withdrawn in April should ask DWP to look again whether their weekly mortgage
    interest payments were taken into account by DWP in making that decision.

    Reply
    • Gareth Morgan says

      July 3, 2018 at 2:15 pm

      What date were you told that mortgage interest counted? Some people got letters saying this before the loan scheme came into force.

      Reply
  22. Sim says

    July 4, 2018 at 12:19 am

    On 14 June I wrote this to my local MP.
    Dear MP,
    Are you aware that being just above the Pension Credit Guarantee of £163 is a nightmare
    for many older pensioners. Generally they may be a few pounds or even pence above the
    £163 guarantee amount by having fully contributed to National Insurance under the old
    now scrapped 40 year NI contributions rule. They worked through times when it was common
    to not have pension rights with employers. Many will have given substantial service in the armed
    forces such as the 15 years I served leaving just prior to 1975 when in that year it would have
    gained a good pension.
    We now get hammered for Council Tax, excluded from Ernest Bevan’s 1948 support for mortgage
    interest rate withdrawn in April hitting thousands of poorer home owning pensioners. No help
    for health costs such as dental treatments. All these costs can be overwhelming and exceed
    the few pounds income over £163 several times over.
    The present £163 Guarantee rewards those who made less or no contributions but it really is a
    cliff edge for those who did contribute more but now wished they had not!
    Can the Government please introduce a less drastic transitional slope rather than this cliff edge
    Sim
    The DWP decision of 27 June 2018 included housing costs for mortgage or home loan and the Pension Credit Guarantee.

    Reply
    • Sim says

      July 4, 2018 at 9:35 pm

      Typo SHOULD READ Ernest BevIn

      Reply
  23. Helpfulharry says

    July 5, 2018 at 6:28 am

    Before April I commented on this site that my interpretation of SMI rules was as Sim is now describing. Ie. You would still get SMI after April if A) If you got SMI pre April and B).your income was below your applicable amount after April (when housing costs where removed from calculations). DWP & Gareth disagreed with me. DWP letter dated late March gave both SMI and PC guarentee but one dated early April took it away we personally then chose to accept the loan.

    Reply
    • Sim says

      July 5, 2018 at 8:15 pm

      I no longer get SMI. I now pay my own monthly interest. I regained Pension Credit Guarantee despite my state pension
      being £165.29/week because DWP added an amount for the weekly equivalent of my mortgage interest onto £163
      which gave a higher amount the government says you need to live on.

      Reply
  24. Sim says

    July 10, 2018 at 10:54 pm

    John Healey: Scrapping Mortgage Help Scheme Will Push Millions Closer To Homelessness
    Shadow housing minister says interest rate hike will also heighten risk.
    Interesting reading from Shadow Housing Minister. You should be able to Google it to read the full extract.

    Reply
  25. Mohammed says

    July 23, 2018 at 3:04 pm

    Hello,
    I had applied for the smi loan in march 2018 and still have not heard back. My mortgage lender is sending me repossesion letters as there has been arrears which have not been paid from the shortfall of smi payments. What am i suppose to do ? Please advise

    Reply
    • Sim says

      July 27, 2018 at 3:34 pm

      Phone DWP first and explain you urgently need the SML payments from the date you applied.

      Reply
      • Clare Denise Scott-Jones says

        May 21, 2023 at 8:34 am

        If you have a smi application in progress then repossession proceedings are not to be commenced whilst application is being processed. For Reference Take a Look at The *Pre Repossession Protocol Procedure*- that Has to be Adhered To By The Mortgage Lender.

        Reply
  26. Sim says

    July 27, 2018 at 3:24 pm

    I was phoned yesterday by the DWP asking if I wished to apply for the SML loan. I said no as I have been paying the mortgage
    interest since April 2017. A year before SMI was withdrawn April 2018.
    Just another case like many other pensioners who rarely heard from the DWP and unless you pro-actively ensure DWP have
    assessed you correctly you are likely to be struggling. The DWP know thousands of low income pensioners are not claiming
    their full entitlement but don’t expect them to contact you to ensure you are ok, because you will have to do that. It saves the
    DWP a lot of money. So don’t be complacent if you or someone you know has been left for years to rot! Age Concern and
    Citizens advice will help even when “doing it online” is a foreign country!
    I asked the lady who phoned if she was from SERCO and very offended she said “No this loan is a DWP loan”.
    Left me wondering if DWP are further distancing themselves from SERCO and why that might be!

    Reply
  27. deni case says

    August 3, 2018 at 4:58 pm

    I have yet to accept the loan as I’ve been so reluctant and managed to keep going but it looks like I will have to at some point. This might be a silly question but-What happens if I want to/have to rent my house out and go away for a few months? Do I automatically then lose the loan which is dependent on pension credit plus lose the pension credit? / Do I have to ask their permission? Not sure at all what happens here. Thanks.

    Reply
    • Sim says

      August 3, 2018 at 10:19 pm

      Rent and go away would be a change of circumstance and add income.
      Likely to risk loosing your pension credit while away.
      Hope to reinstate PC later if DWP agree and still qualify for SMI loan?
      You might consider taking a lodger which is less likely to lose your PC

      Reply
      • Sim says

        August 4, 2018 at 6:46 am

        PS The first £23 of lodger’s rent used to be disregarded by DWP so that amount would not loose your present Pension Credit.
        Check with DWP as the disregarded amount may well be a lot higher nowadays.

        Reply
        • Gareth Morgan says

          August 4, 2018 at 10:26 am

          You need to be cautious about this. There is a big difference between taking in a lodger or sub-tenant, when you are living in the house, and renting out the house when you are not living there.

          Reply
          • Sim says

            August 4, 2018 at 11:42 am

            Spot on Gareth! Taking a lodger and still going away would not be wise! Should have made that clearer!

        • Sim says

          August 4, 2018 at 11:33 am

          Sorry £23 is wrong. The disregarded amount still remains at £20 where it seems to have been stuck for decades.
          Means tested benefits – the first £20 each week in rent will not be counted as income. Provide some meals to your lodger, then only half of what they pay you each week over £20 will be counted as income.
          Council benefits – Similar rules for what is counted as income may apply so check with your council !

          Reply
    • Sim says

      August 4, 2018 at 9:29 am

      Gave online pension credit calculator dwp.gov.uk this simple test
      man england born 10/10/1942 with 15000 outstanding mortgage, state pension 168/week, 4500 in bank account, 1 lodger pays £43/week

      Result = you could get a pension credit of £11.40/week and SMI loan £7.53/week
      to find out exactly phone Pension Credit claim line Telephone: 0800 99 1234

      so would seem small lodger income did not remove pension credit entitlement.
      easy to test this calculator out yourself or bite the bullett and phone ’em!

      Reply
  28. Catherine says

    August 3, 2018 at 6:57 pm

    Hello everyone,Just wanted to point out that I accepted the loan offer thinking as I was led to believe it would continue to pay SMI at same rate,but Oooo Nooo….
    June payment was £44.04 (as usual)
    July payment £ 9.12
    August “. £ 9.12
    After lot of hassle getting to speak to someone,was told it’s because my capital repayment has dropped.
    “ Really “ Oh yes I have managed to pay an extra £80 since June.But still don’t understand the big SMI drop.
    So I have now got myself this paultry loan of £9.12 per month is it worth it ?
    I am considering cancelling the loan, can you tell me how please ?

    Reply
    • Sara (Debt Camel) says

      August 3, 2018 at 7:32 pm

      Can you tell me how big your remaining mortgage is? How many years until it ends?

      Reply
    • Sim says

      August 3, 2018 at 9:38 pm

      The drop in interest only mortgage from monthly interest of 44.04 to 9.12 equates with your having paid extra amounts above the SMI to clear more than 3/4 of the outstanding capital since DWP last assessed the SMI.
      That assessment may be from several years ago and 44.04 is way out of date. 9.12 would equate very roughly to £5000 outstanding on mortgage so if the outstanding capital is a lot more than that, ask DWP why 9.12.
      If around £5000 is correct you are lucky and may well be able to manage without the SMI loan.

      Reply
      • Catherine Wenbourne says

        August 3, 2018 at 10:03 pm

        Yes it is just below £5000 with 2years left.

        Reply
        • Sim says

          August 4, 2018 at 9:41 am

          Sounds like you’re very savvy and on track to zero by then!

          Reply
  29. Sharyn smith says

    August 22, 2018 at 1:26 pm

    I am getting SMI…..currently being paid at the standard rate. I am switching my mortgage to a fixed 3 year rate at 2.29% I need to know if the SMI load will honour this.

    Reply
    • Sara (Debt Camel) says

      August 22, 2018 at 2:44 pm

      Is this new fix with the same lender or are you remortgaging with a different lender/

      Reply
      • Sharyn smith says

        August 22, 2018 at 3:05 pm

        Ty so much for your reply.
        It’s with the same lender……

        Reply
        • Sara (Debt Camel) says

          August 25, 2018 at 3:22 pm

          The rate your SMI is paid at is 2.61% at the moment – you can check to see if it ever changes here: https://www.gov.uk/support-for-mortgage-interest/what-youll-get.

          This is a fixed rate, it isn’t linked to the interest rate you are paying. As your SMI is being paid to the same lender (that was why I asked you if you had changed lenders) there shouldn’t be any need to tell the DPW that your mortgage rate has changed.

          Reply
          • Sharyn smith says

            August 25, 2018 at 3:30 pm

            Thank you so much for your reply.
            That’s great to hear……

          • TONY TOWNSEND says

            August 26, 2018 at 5:55 pm

            Dear Sara,
            My recollection of the SMI rate paid, is that it is based on the average of fifteen High Street Lenders Mortgage Rates, – I was told by DWP back in 2010 to contact a department of The Bank of England to discover how the rate was set. As rates rise SMI should also eventually be increased.
            Under Chancellor George Osborne SMI rate was reduced from 6.08% to 3.63% on 01/10/10.

            Regards,

            Tony T.

  30. Tim phillips says

    October 13, 2018 at 3:41 pm

    What happens if it is a joint morgage but ,we separated 10 years ago but however I can’t come off the morgage as I’m the only security on the house and I can’t force the sale of the house until the kids come out of full time education.
    My ex has signed for this loan but I haven’t agreed or signed for this, so how will this work because surely it can’t effect my half of the equity?

    Reply
  31. Swill26 says

    October 16, 2018 at 4:24 pm

    People on benefits with a mortgage are ALL prisoners as UNABLE to switch to cheaper rate and deals or switch mortgage providers. People who need it the most are being denied the cheaper rates and deals. How unfair and sad.
    Please read more on article on moneysavingexpert.com below.
    https://www.moneysavingexpert.com/news/2018/10/martin-lewis-mortgage-conservative-party-conference/

    Reply
    • Swill26 says

      October 16, 2018 at 4:26 pm

      Is that possible to switch rates or mortgage provider whilst on SMI?

      Reply
    • Sara (Debt Camel) says

      October 16, 2018 at 4:36 pm

      You should be able to remortgage with the same mortgage provider but it’s not likely any other lender would offer you a mortgage.

      Reply
      • Swill26 says

        October 16, 2018 at 4:43 pm

        Yes I did ask my existing lender several times, but they informed me that they are no longer offering any other products, just managing existing loans. I’ve been stuck paying the base rate for years, and now increased rate.
        Could any mortgage specialist/brokers offer help being on SMI?

        Reply
        • Sara (Debt Camel) says

          October 16, 2018 at 5:01 pm

          I would say that is extremely unlikely

          Reply
  32. Sim says

    October 18, 2018 at 12:14 pm

    In the opening explanation, you say of SMI “In June 2017 it was reduced to only 2.61%.”
    Checking this government link
    https://www.gov.uk/support-for-mortgage-interest/what-youll-get
    It seems to still be 2.61% despite the quarter percent hike by the Bank of England.
    It means most of those who opted for the SMI loan, now face a small shortfall they
    must pay separately themselves to avoid going into arrears.
    Even the modest Nationwide variable mortgage at 2.75% will not be fully covered!
    The SMI loan scheme is not doing what it says on the tin and this will worsen if
    hikes in bank rates continue to be ignored!

    Reply
    • Sara (Debt Camel) says

      October 18, 2018 at 12:43 pm

      The rate at which SMI s payable is set in relation to the average interest rate on new mortgages. It only changes when the average rate moves by more than 0.5%.

      These rules have not changed when SMI was switched to a loan.

      Reply
  33. Laurel Ellis says

    February 5, 2019 at 5:58 pm

    Dont understand the latest post on the subject of SMI.
    Pension Credit is not affected by housing costs? If you dontt ake up the loan, you no linger get anything towards your mortgage interest but it doesnt affect your pension credit amount?

    Reply
    • Sara (Debt Camel) says

      February 5, 2019 at 9:34 pm

      Hi Laurel,

      do you have a benefit / SMI problem? If you don’t I would suggest not worrying about what some other people have posted as their situations may not be the same as yours.

      Reply
  34. Neil Alborn says

    April 13, 2019 at 2:48 pm

    Got my first annual statement from the SMI loan and it’s £2013.05 I dread to think wot it will be in 21years time when my mortgage is finished.
    The interest is £2.14 but will go up considerably as my loan gets bigger.
    All these years I’ve tried to keep myself debt free other than the mortgage and now I see this spiraling out of control.
    From being a carpenter for 14years who paid my mortgage with ease and hoping to leave my house some day to my kids to being disabled not able to work with these debts stacking up and what equity I had in the house will be swallowed up. 😪

    Reply
    • deni case says

      April 13, 2019 at 4:03 pm

      Is that interest on top of the bank interest or inclusive? What is the bank rate that you are paying pm? I am dreading having to apply very very soon as my fixed rate runs out in July and I will have to renew or go onto the bank’s SV rate which will be much higher.

      Reply
    • S William says

      April 29, 2019 at 3:36 pm

      I feel the same pain, it’s very unfair to be put in this compromising situation.
      I wish changes to make a benefit into SMI loan are reversed back soon as it unfairly targeted vulnerable people.

      Reply
  35. Annie says

    April 30, 2019 at 5:52 pm

    I took out smi loan last May received letter from council tax benefit dept Feb 2019 inform me now on contribution based esa (support group) then
    received letter from Dwp inform me was going on contribution based from April 2019 rang they informed me due to taking out smi loan previous year (2018) I was now on contribution based and together with my part time occupational pension (received early due to accident not eligible to oap pension until 2023) I now have a bigger amount of esa money than my pension so do not qualify for income related esa am at a loss why taking out smi loan resulted being moved to contribution base. I have been entitled to income related 10pence a week for number of years (before was moved from incapacity benefit to esa) this entitled me to council tax, dental and optician. They took housing benefit off my esa previous to moving to smi and paid it direct tomortgage company leaving me with £77 a week so they never really gave me anything other than the 10 pence which as previously said resulted in me not paying council tax etc. I spoke to dwp and council tax benefit to explain I still have a top up of 10p showing on the letter which gives breakdown of my benefit both say I am on contribution based not entitled to anything else, the council have now issued me with a bill for council tax 2018 – 2019 asked why did not contact me sooner answer was that they do not review benefits until February and they were not informed by dwp before.

    Reply
    • Sara (Debt Camel) says

      April 30, 2019 at 6:01 pm

      Hi Annie, I suggest you go to your local citizens Advice and they will try to resolve this for you.

      Reply
      • Annie says

        April 30, 2019 at 6:36 pm

        Thanks Sarah for your advise I’m sure there must be lots of people who live on their own in same situation as me

        Reply
      • TONY TOWNSEND says

        May 1, 2019 at 8:36 pm

        Dear Sarah,
        Is Annie’s Council treating SMI Loan as Income?

        I know there is a no earnings rule – if you earn a penny SMI Loan is withdrawn…

        Reply
        • Sara (Debt Camel) says

          May 1, 2019 at 9:38 pm

          that can’t be the problem – the SMI hasn’t been withdrawn. and the problem sounds to be with the DWP not her council.

          Reply
  36. Neil says

    September 8, 2019 at 10:03 am

    Does anybody know what other political parties have said about the SMI LOAN and if it likely to be reversed if they were to get in, just wandering as there might be another general election.

    Reply
    • Laurel says

      September 8, 2019 at 10:18 am

      I am an active memeber of our local Labour Party and I myself am affected by the withdrawal of SMI. I have not taken the loan, so struggle to meet my morgage payments each month from the very meagre state pension plus Pension Credit. I know that Labour policy is to scrap Universal Credit, but alongside this the present government qnd the coalition government put through many changes to welfare benefits under the radar. I am going to find out.

      Reply
      • Anna says

        September 8, 2019 at 5:42 pm

        O am in the same position as your good self. I tried to take the loan, sent it all back by registered post, which they denied receiving, so having to pay it myself. My outgoings are more than my incomings. Also just learnt that when my child comes back from Uni the Severe Disability Premium will be stopped too. I don’t know how to survive. All my bills are the usual unavoidable so nothing I can cut back on. No great big debts from shoe-shopping. I always shop around for cheapest utilities etc. Just read five million has been given to criminals in legal aid. Disabled and pensioners being targeted left right and centre.

        Reply
        • Sara (Debt Camel) says

          September 8, 2019 at 6:02 pm

          I suggest you go to your local Citizens Advice and get advice on all your benefit options.

          Reply
          • Anna says

            September 9, 2019 at 8:31 am

            Thank you. I will definitely do that. Government is gradually cutting more and more off for disabled and pensioners. Barely advertised and comparatively affects so few. Am expecting a PIP cut too when next reviewed. Signed a 38degree petition against LMI but not sure where that is at now.

          • Sara (Debt Camel) says

            September 9, 2019 at 9:09 am

            honestly petitions rarely do much good. Tell your MP how unfair the system is – that stands more chance in the long run of making a difference. You can find your MP here https://www.parliament.uk/mps-lords-and-offices/mps/ and email them.

  37. deni says

    September 8, 2019 at 6:03 pm

    Thank you, Laurel. I eventually had to take out the loan but I truly resent paying that interest on top of the bank’s. Trouble is, a political party may promise much and not follow through as we know only too well. Still, interesting to hear what you find out.

    Reply
  38. Lesley says

    February 5, 2020 at 12:33 pm

    Hi I have accepted the new smi loan but after several weeks or no contact from dwp I called up and was told that I need to send the dwp mortgage statements from April 2018 to present date to show there is no arrears but there is now arrears as dwp have been so slow to credit our account with the loan my MP is even baffled by it why do they require statements regards L

    Reply
    • Sara (Debt Camel) says

      February 5, 2020 at 12:40 pm

      I have no idea, no one else has mentioned this.

      Can I suggest you do send the statements and you go to your local Citizens Advice for help to put in a complaint.

      Reply
      • Lesley says

        February 5, 2020 at 3:23 pm

        I have requested them and will send them , my MP is dealing with it also and she has no idea why my statements are required the last complaint I put into the dwp only got picked up 8 months after I complained the problem is so many dwp advisers are not fully trained to be compliant or to even know anything about how SMI now works

        Reply
  39. Swill says

    February 5, 2020 at 4:19 pm

    Sadly it really seems like the government is preying on the most vulnerable people in society.

    Reply
  40. Anna says

    November 23, 2020 at 7:42 am

    Would appreciate any help to following questions. I want to take out a SMI after 9 months of UC payments I can now be reviewed per my request. I have arrears on my.mortgage with a total repayment due in 8 years of 310,000. If I am approved what could I expect to see as help in terms of monthly support and is that figure what my mortgage company.has to accept as a clearly while out of work I cant top it up from elsewhere? Is the SMI always paid direct to the lender? Many thanks for any help

    Reply
    • Sara (Debt Camel) says

      November 23, 2020 at 7:48 am

      is the mortgage repayment or interest only?

      SMI is always paid to the lender, not to you.

      is that figure what my mortgage company has to accept as a clearly while out of work I cant top it up from elsewhere?
      No. but getting this may mean your mortgage company is more prepared to help. See https://debtcamel.co.uk/payment-breaks-end-pay-mortgage/ for some info on what help can be possible.

      Can you say something about the rest of your situation? How likely are you to find another job soon? Are you behind with other bills? Do you have other debts too?

      Reply
      • Anna Douglas says

        November 23, 2020 at 3:05 pm

        Thank you for your reply. My mortgage is an interest only payment one. I am in the hospitality business self employed so it wont be for a while before i see anything and i dont qualify for anything other than UC . I have friends helping me but what i really want is at least £500 towards my mortgage payments out of the SMI as i believe the lender will accept that (would what they cover up to cover that?).

        Reply
    • Sara (Debt Camel) says

      November 23, 2020 at 5:16 pm

      SMI should help you with the interest costs of 200,000 of your mortgage. It will be paid at 2.61% though, not the interest rate you are charged on your mortgage. What interest rate are you currently paying?

      Reply
      • Anna Douglas says

        November 23, 2020 at 8:39 pm

        Am paying interest at i think 7% as i am with Kensington Mortgages. So my payments are £1080 a month normally. If i can get at least 500 a month from them that would be great as my.mortgage company would probably accept that

        Reply
        • Sara (Debt Camel) says

          November 23, 2020 at 9:05 pm

          7%, are you sure? That’s horrendous. Was their interest rate always that high?
          As you will only get help with 200k of the mortgage and it will only be paid at 2.6§ that will come to less than £300 a month.

          How much equity is there in the house?
          Do you have other debts as well?

          Reply
        • Sara (Debt Camel) says

          November 23, 2020 at 9:07 pm

          I don’t think the 7% can be right, can you look it up?

          Reply
          • Anna Douglas says

            November 24, 2020 at 5:59 am

            Yes will call them to recheck today but it is horribly high as they do ‘high risk’ mortgages which at the time as i was a freelancer in film business was the only morgage i could get. My equity is 400k in flat currently. Much appreciate your help

          • Anna Douglas says

            November 24, 2020 at 4:44 pm

            Just checked its infact 4.68% am paying re /interest! Does that mean i could see at least 400 pounds help a month?

        • Sara (Debt Camel) says

          November 24, 2020 at 5:20 pm

          that looks much more likely :)

          At a rough estimate you would get £388 from SMI… thats £1080 times (200/310) times (2.61/4.68), so correcting for only being paid on a mortgage of 200k and at a rate of 2.61%

          Reply
  41. Petula says

    June 19, 2023 at 4:55 pm

    Hi Sarah,
    Thank you for your updated information. I noticed you have amended the standard rate used to 2.65%, do you have any idea how this was calculated and do you think the rate will go up anymore? I’ve searched and searched the internet, contacted SMI loan department and the DWP and asked my mortgage provider. Previously they stated that the rate would be adjusted once the average mortgage interest rate went up by 0.5%, which happened months ago.
    I’m desperate to find out as my mortgage company have put so much pressure on me the last 18 months even though I am classed as a vulnerable adult with both mental and physical disabilities. My monthly mortgage payments have gone from £350 to £1090 and my SMI amount is now £285 monthly.

    Reply
    • Sara (Debt Camel) says

      June 19, 2023 at 6:37 pm

      who is your mortgage lender? Do you have mortgage arrears?

      Reply
      • Petula says

        June 19, 2023 at 7:25 pm

        My lender is Wave, they’re owned by Bank of America. I’m stuck on their variable rate and yes I have arrears of £3,638 as at 31st May 2023. I bought my house 21 years ago and they will only let me have an SMI loan based on my mortgage taken at that time plus a small amount for home improvements. Hence £137,500 rather than £200,000. I really don’t know why as it’s been a loan for years!

        Reply
        • Sara (Debt Camel) says

          June 19, 2023 at 9:56 pm

          I think you need to talk to a debt adviser about your options urgently. Go to your local Citizens Advice or phone National Debtline on 0808 808 4000.

          To answer your question, the rate is likely to increase again at some point, but this may be very slow as although all new mortgages are at over 2.65%, it won’t increase until the average rate has gne up 0.5%, so that is still taking account of the many mortgages on long fixes at a cheap rate.

          Reply
    • Petula says

      June 20, 2023 at 12:06 am

      Thank you Sarah, I’m afraid even the debt advisers are unable to help, I have recently been corresponding with Stepchange, I’ve even tried selling. My daughter had a brain tumour removed Friday which I have advised my lender about and they seem to be offering more support, I am waiting for a response from them.
      Could you please tell me where I can find the average rate? I thought I had found it but it didn’t take into account the longer term fixes. I very much appreciate your help.

      Reply
      • Sara (Debt Camel) says

        June 20, 2023 at 9:37 am

        I’m afraid it is published deep somewhere in some Bank of England statistics. And even when the 0.5% is crossed, it still seems to take them months to up the number. Totally unsatisfactory.

        Do you have any other debts apart from the mortgage arrears?

        Reply
  42. Elsie says

    June 20, 2023 at 1:22 pm

    @Petula, the SMI being based on the original sum is so unfair. Even remortgages are excluded – I’m in that group. In a world where people are expected to remortgage regularly it’s an utterly crazy rule.

    Talk to National Debtline and PayPlan as well as Stepchange. PayPlan knows about the Norgan Agreement (Cheltenham & Gloucester vs Norgan). The Norgan Agreement means that providing you can meet your full mortgage subscription, you can pay off your arrears in the remaining term of your mortgage, so if you have say 60 months remaining you would pay £3,638 divided by 60 = £60.63 per month. Also Shelter can be really helpful.

    Also check out the FCA MCOB rules, guidance on forbearance and the FCA June 2022 Dear CEO letter so that you are informed when
    You don’t say, but if you are trapped paying the SVR and unable to switch, also check out the UK Mortgage Prisoners Group.

    Reply
  43. Nala says

    July 21, 2023 at 10:45 am

    I want to proceed with getting a life time mortgage but I cannot because I claim SMI and they have put a charge on my house. They have said that will only be removed if I pay the total owed which is £12,600. I am not in a position to pay this large amount and as a result the mortgage no mortgage company will proceed with the mortgage initially offered.
    I am very worried as my mortgage term is nearly expired and I cannot pay the outstanding balance.
    How can I get this charge removed so that I can proceed with a Lifetime Mortgage.

    Reply
    • Sara (Debt Camel) says

      July 21, 2023 at 11:45 am

      Are you planning to get a lifetime mortgage that is the same size as your current one?

      Reply
  44. Cherry says

    August 8, 2023 at 10:39 pm

    Hello We have just bought a home , haven’t even made the 1st mortgage payment yet but we claim universal credit ( kids, child disability amd carer element) we were getting housing paid before we bought. Now they offering us to apply for smi loan. If we take it just to save money in the here and now, and we die and leave the home to our children, do they have to pay it back straight or not until or if they sell it? Also does it affect getting remortgage deals ?

    Reply
    • Sara (Debt Camel) says

      August 9, 2023 at 11:41 am

      Can I ask who your lender is? Is this a right to buy? Or any form of shared ownership? What mortgage rate are you paying?

      When you say remortgage, do you just mean getting a new fix, or borrowing more/changing lenders/moving?

      Reply
  45. Elsie says

    August 9, 2023 at 12:54 pm

    Even if you leave the property to your kids, if it is over a certain threshold, your children will need to apply for probate. Presumably, as a creditor, the SMI would need to be settled at probate along with inheritance taxes before the children can take over the property. If you remortgage, you only receive SMI for the original sum, unless you undertook very specific home repairs that the DWP considers allowable, Keep every single receipt.

    Reply
    • Sara (Debt Camel) says

      August 9, 2023 at 3:54 pm

      Regardless of probate and inheritance tax, SMI became repayable when a property is transferred or sold. And the mortgage would have to be settled as well.

      Reply
  46. J. Henry says

    August 9, 2023 at 6:40 pm

    I am absolutely disgusted that it is not made clear that by accepting this loan a charge is placed on your home and if you want to change mortgage providers, you are not able to do so unless you pay the entire loan off in full.

    If you have therefore been in receipt of this loan since 2019 it accumulates to well over £13,000. No mortgage provider will proceed with your application until this charge is removed!!!

    Also if you stay with your mortgage provider and want to pay off the loan in instalments they charge you £30 a month interest!!!

    This has caused me so much stress and I feel like I am being penalised for having a property. I am beyond disgusted.

    Reply
    • Sara (Debt Camel) says

      August 10, 2023 at 10:48 am

      It absolutely is made clear that a charge is placed on your house. The DWP can’t advise on what mortgage lenders are prepared to lend on.

      People thinking of applying for SMI have to consider if they have other practical alternatives.

      Reply
  47. deniz case says

    August 10, 2023 at 11:17 am

    It’s a land and property grab and nothing more. Also it carries compound interest which makes the whole thing even worse.

    Reply
    • Sara (Debt Camel) says

      August 10, 2023 at 11:31 am

      I don’t like SMI. But the questions for someone who is entitled to it is whether they can manage without and whether they have any better options.

      Reply
  48. Sharon says

    August 10, 2023 at 11:54 am

    I thought they made everything totally clear when the benefit was converted to a loan. It was clear that there would be a charge on my property, and it was clear that there would be compound interest. I did a calculation over 10 years to see what I was likely to end up owing them at the end of that period (which was when my mortgage was ending at the time of taking it out), so I knew what to expect. I don’t particularly like SMI either, of course I wish it had remained a benefit! But I could also see why that wasn’t really fair or tenable anymore. If I hadn’t taken it I would’ve lost my home, so there was no choice. And there has to be a price to pay for that, nothing comes for nothing (not anymore anyway!).

    Reply
  49. Sheila says

    August 10, 2023 at 11:56 am

    I refused an SMI loan thank goodness and feel sorry for the people who had to take out an SMI loan and cannot sell their property,

    Reply
    • Sara (Debt Camel) says

      August 10, 2023 at 12:04 pm

      An SMI loan does not stop you selling your property.

      Reply
      • Sheila says

        August 10, 2023 at 12:26 pm

        If you owe money to SMI you cannot sell your property until you have paid the loan back

        Reply
        • Sara (Debt Camel) says

          August 10, 2023 at 12:44 pm

          yes you can, the SMI charge gets settled as a part of the property completion. This does not have to be done before the property is sold.

          Reply
    • Sharon says

      August 10, 2023 at 12:10 pm

      You can still sell your property as long as the sale price leaves enough to pay off the SMI loan.

      Reply
      • Sara (Debt Camel) says

        August 10, 2023 at 12:46 pm

        if there isn’t enough left to clear the SMI loan, the rest is written off by the government. See https://www.gov.uk/support-for-mortgage-interest/repaying-your-loan

        Reply
        • Sharon says

          August 10, 2023 at 1:15 pm

          Oh yes that’s right if you have not enough equity to pay off the loan they write it off. I wonder if the were offering those loans to people who were either level or in negative equity at the time?

          Reply
          • Sara (Debt Camel) says

            August 10, 2023 at 1:32 pm

            There is no credit or equity check on SMI

  50. Jay says

    August 11, 2023 at 8:09 am

    I wanted to move to an Equity Release mortgage and was informed that I could not do so until I had paid the loan in full!

    Reply
    • Sara (Debt Camel) says

      August 11, 2023 at 9:05 am

      Were you planning to clear the SMI loan with the equity release?

      Reply
  51. Laurrn says

    August 20, 2023 at 2:10 pm

    Does anyone know if smi will be increased as my mortgage is going from 2 % to 5.99% in October xx

    Reply
    • Sara (Debt Camel) says

      August 20, 2023 at 3:29 pm

      unfortunately it won’t be – the amount you are paid is linked to average mortgage amount paid – which is going up but very slowly…

      who is your lender? is 5.99% the Standard Variable Rate? do you have mortgage arrears?

      What about other debts – are you making payments to any?

      Reply
    • Lauren says

      August 20, 2023 at 4:16 pm

      Hi no it’s their best fixed rate for 2 years , so looking at another £350 a month, not an option to go to other lender as on dmp x

      Reply
      • Sara (Debt Camel) says

        August 20, 2023 at 5:26 pm

        how much are you paying to your DMP at the moment? How large are the debts in your DMP and how long has it been going on?

        Reply
    • Lauren says

      August 20, 2023 at 5:34 pm

      Hi £100 a month for 9 months , total debts £15000.
      No mortgage arrears x

      Reply
      • Sara (Debt Camel) says

        August 20, 2023 at 6:12 pm

        OK, so ask your DMP firm (is it StepChange) if you can reduce the payments to a token £1 a month from October as your mortgage is going up such a lot. You can also switch to interest only for 6 months, but that won’t be long enough for you… I think you need to talk to your mortgage lender about options to reduce your payments/ Who is your lender?

        In addition, I think you should look at affordability complaints against the debts in your DMP. Can you list them here? Also against any other expensive debts that you had in the couple of years before your DMP. Winning these will get the balance reduced, and if you win any against settled debts, you would get some cash refunded.

        Reply
        • Lauren says

          August 20, 2023 at 6:39 pm

          It’s with PayPlan. One debt with mbna, the other with Tesco , both credit cards. I ended up not being able to pay the monthly amount back end of last year after my partner left me with 4 kids.

          What is an affordability complaint. ? X

          Also have put house on market but not having much luck

          lender is nationwide , all they can do is offer the 6 months interest only , but that only saves me for 6 months , I doubt rates will come down by that much by Spring 2024 x

          Reply
        • Sara (Debt Camel) says

          August 21, 2023 at 10:27 am

          ok so ask Paypal to cut your payments to a token £1 a month u til the house sells.

          Have you told Nationwide you are trying to sell the house? You can ask for the mortgage to be switched to interest only until it sells. Let me know if they refuse to do this. But you can also ask for a lower interest rate for a a temporary period as you are trying to sell the house and can show the october increase is unaffordable even if you drop your DMP payments.

          An affordability complaint is saying that a lender did not make adequate checks that credit was affordable for you. For credit cards, this typically means that they increased your credit limit too high – see https://debtcamel.co.uk/refunds-catalogue-credit-card/. If you win one your balance will be reduced as you will get a refund of some interest charged,

          Reply
  52. Lauren says

    October 22, 2023 at 2:53 pm

    hi sara

    im wondering if you or anyone on here can offer me advise, i applied for support for mortgage interest end of june, my mortgage company confirmed at the beggining of august they had returned all paperwork back to dwp. since then i have had no update as to what is happening, i have phoned several times to be told a case manager will contact me and everytime no one ever does. i have now escalated it to a complaint with universal credit and still no one has contacted me, im so stressed as i have been trying to get this help for over 3 months. It is impossible to speak with a case manager and these are the only people who can process my application, is it normal to take this long? x

    Reply
    • Sara (Debt Camel) says

      October 22, 2023 at 2:57 pm

      That does seem a long while but I don’t have the experience to say how long it usually takes. I think you should go to your local Citizens Advice and ask for their help with this. They can also see if there is any extra help you may be entitled to.

      Reply
      • Elsie says

        October 22, 2023 at 8:15 pm

        It can take a long while to come through – in 2019 – 9 months. Phone the benefit office for a timeframe. Your lender knows you have applied, so they’ll be okay about waiting. They cannot evict you whilst waiting.

        The amount of SMI you will receive could vary and is interest only. Calculate the expected difference now and pay this to avoid a growing arrears debt. SMI is 2.65% and your interest rate is 8.13%, you will need to make up the 5.48% difference. If you remortgaged, you will only receive payment to cover the interest for the original mortgage amount.

        Ask your lender about whether they recognise the 13th payment because SMI is paid every 4 weeks. Many lenders will only accept 12 payments – 1 per calendar month. If a lender doesn’t recognise the 13th payment, you could always be a little in arrears…and charged a bigger monthly late payment fee.

        Also check out the Mortgage Charter on the FCA website in case any options are suitable for you. Use the Norgan agreement if you have arrears to enter into a payment plan.

        If your mental health is suffering and you have arrears, you can apply for the Breathing Space scheme. There are two options, a short term one, or if you are under CMHT or a psychiatrist, you can stop any debt collection activity until after your treatment has ended.

        Reply
  53. Joe B says

    December 19, 2023 at 5:46 pm

    Hi There, just some advice on SMI my partner passed away in April 202 of covid-19 , i lived with her for 9 yrs we were not married . she owned the property and we opted for the smi to help with her mort payments, after she passed away i immediatly informed DWP i had no right to her house as i am /was not on mort but as a partner had to sign the smi form so that my partner could get SMI. on the form it stated that after the house is sold the SMI is repaid from sale but if there is no equity in the house sale or partner ie home owner dies the debt is written off. but since 2021 i have been sent info from DWP about yearly interest rates, so i phoned them up but they said i have to repay the interest on the SMI loan because i signed the form for the SMI but the house did not belong to me i was not on the mort . they said i owe the money yet it was never given to me it went towards my partners mort interest . what should i do

    Reply
    • Sara (Debt Camel) says

      December 20, 2023 at 10:10 am

      I assume the house has been sold.
      I think you should talk to your local Citizens Advice.

      Reply
      • Joe B says

        December 28, 2023 at 10:12 am

        Thankyou for your reply, I will go and see my local CAB .

        Reply
  54. Steve P says

    April 11, 2024 at 1:06 am

    Hi,

    I am getting no consistent advice re: my situation with SMI and remortgaging.

    I currently have an interest-only mortgage on which becomes due next year. I am currently on JSA and will not be able to pay back the capital. So, I am taking out a lifetime mortgage with roll-on interest. This will allow me to pay off the first mortgage from the equity release. I have no dependants, so don’t care if I have nothing to leave.

    Now, can I move my existing SMI balance to the new mortgage? Some places say yes, some say no, some make a distinction between JSA and UC in this regard. I know the SMI will keep attracting interest (there won’t be any new SMI on the new mortage as it has no month-to-month payable interest) but I won’t need to pay it off unless I move (which I don’t intend to) and it seems silly to pay the £7000 back if I don’t have to.

    Reply
    • Sara (Debt Camel) says

      April 11, 2024 at 7:05 am

      I think this depends on whether the equity release firm will lend to you with a SMI charge on the house. Your broker should be able to advise what your options are.

      Reply
      • Gareth Morgan says

        April 11, 2024 at 11:55 am

        Most ER companies won’t allow any other charge on the property. That means having to clear it before their 2nd charge is put in place, generally as part of the deal. That means overall costs increasing. There is a potential ‘consumer duty’ argument that this is unfair and I’d be interested in seeing any discussion with lenders about this.

        Reply
        • Sara (Debt Camel) says

          April 11, 2024 at 6:25 pm

          Gareth, That was my understanding which is why I suggested Steve should ask his broker, as I. Ant be sure it applies to all ER companies. The point about consumer duty is interesting….

          Steve – if your broker says the ER firm will not allow the DWP to have the SMI Charge, can you let me & Gareth know here? Because there is an argument that this is simply unfair (“against the new Consumer Duty”) and you could potentially complain and get them to change their policy

          Reply
          • Steve P says

            April 11, 2024 at 7:30 pm

            Willdo. It shouldn’t really matter to the new mortgage company about the SMI loan as it is clearly stated that the SMI loan is to be repayed, if possible, *after* the mortgage company has its dibs. So it won’t affect them one way or the other.

            Anyway, first port of call is the SMI people at the DWP, to see if it’s allowed from their end of things. If not, the point is moot. The firm for the new mortgage/ER is Legal and General, if that helps.

    • Steve P says

      April 16, 2024 at 1:43 pm

      Legal and General say, and I quote:

      “At completion we must be the first any only charge, so if it is secured then it should ideally be cleared. If funds were being raised to clear the other charge, we would consider if we had confirmation that this payment was in full and final settlement, and the charge would be released. He should engage with HMRC, they should do something similar to a redemption statement?”

      My broker takes this to mean they want the SMI loan paid off but will consider a scheme where the SMI loan is paid off after the new mortgage has been taken out providing they have confirmation that it has been paid off in full before the sale of the house when I die. Upshot: I can’t let the SMI ride and for it to be sorted when I die.

      Reply
  55. Elsie says

    April 11, 2024 at 8:42 am

    You can certainly ‘port’ the SMI if you are moving and not continuing with the SMI. My understanding is that remortgages are excluded, but it’s best to speak with the SMI team. Phone your JSA contact number and ask to speak to the SMI team – they’ll call you back, but it takes time.

    Reply
  56. Deniz says

    April 11, 2024 at 9:45 pm

    I’ve just completed on a lifetime mortgage. My SMI loan was included along with the mortgaging bank’s loan. No problems. Hope that helps.

    Reply
    • Steve P says

      April 12, 2024 at 1:42 am

      Fascinating! Do you mind me asking the company you got the lifetime mortage with? Thanks. I’m so confused.

      Reply
      • Sara (Debt Camel) says

        April 12, 2024 at 7:19 am

        This is more expensive than keeping the SMI charge, as the interest rate on that is lower than on the equity release mortgage

        Reply
  57. Gareth Morgan says

    April 12, 2024 at 11:28 am

    Deniz, do you mean that the SMI is still running or that the company cleared it as part of the process?

    Reply
    • Deniz says

      April 12, 2024 at 9:21 pm

      The company cleared it as part of the process.
      StepChange broker found the right company for me according to my situation.

      Reply
      • Steve P says

        April 13, 2024 at 12:42 am

        Ah – thanks for the info. That’s different to what I want. The ER in my case could indeed pay off the SMI loan. But I want the SMI loan to roll on till I die so the money gets taken at that point. The amount the ER company is offering in total simply depends on age and the market value of my property, and isn’t going to change whether the SMI is paid off at this point or not. I just want the £7k I owe on SMI to be available to me for spending. In the scheme of a ER release £7k may not be much but it would help me out against my JSA quite nicely.

        Reply
        • Gareth Morgan says

          April 13, 2024 at 11:48 am

          If you wrote (important for the record) to the company, saying that you wanted to keep the SMI in place, as it would be cheaper for you and would have no impact on the security for the loan, I’d be VERY interested to see the reply.

          Reply
  58. Bobbi says

    April 13, 2024 at 4:37 pm

    I was interested to see the comment about the interest rate of SMI being a lot less most mortgages. If the SMI loan compounds, will this not work out more over a few years? Thank you in advance.

    Reply
    • Sara (Debt Camel) says

      April 13, 2024 at 5:44 pm

      I don’t think anyone is saying that SMI is great. But most people getting it have no other good options at all.

      And if the comparison is either equity release, which someone doesn’t intend to repay, that also compunds.

      Reply
    • deniz says

      April 13, 2024 at 6:11 pm

      I’ve had SMI loan since it was sadly changed from a benefit to a loan in 2018. It’s just been paid off – it had accrued to over £7000.
      Hope that helps.

      Reply
      • Bobbi says

        April 15, 2024 at 11:02 am

        Thank you, I will have to try to work it out somehow, but as Sara says, when needs must, I guess.

        Reply
  59. Jaqi says

    April 15, 2024 at 11:30 am

    We get SMI , and desperately trying to change to a new mortgage provider because our original provider sold ours in 2023 as we were in arrears due to no income and me having uterine cancer , the company that bought our mortgage charge disgusting interest rates and our arrears are 17k , obviously we’ve been turned down by all so far , we can’t see a way out of this we have 12 years left on an interest only mortgage Total £117k the interest rate is nearly 10% . So we get SMI and we pay the rest of the contractual payment to at least for now stopping us getting into more arrears . We are waiting to hear back from a lady who is trying to help switch companies (fingers crossed) but we have taken advice and registered with the local housing association , because if we cannot fix this we may have to sell and pay the debt off then we will be homeless. I am not a well woman and my husband is my carer , I also have a CPAP machine to help me breath during the night so homelessness would be very unsuitable . Hopefully if we can get a better mortgage company we hope we can still claim SMI as right now it is helping us a lot . So for us it is a good thing , but not what we would have chosen if our circumstances were better .

    Reply
  60. Elsie says

    April 15, 2024 at 12:58 pm

    @Jaqi, if you haven’t done so already, join the Mortgage Prisoners Group on Facebook, the interest rates charged to mortgage prisoners are wicked. Loads of people with a lot of similar experiences in the group, mostly trapped with closed book lenders. Depending upon your loan to value, there might be some mortgage options. Benefits are the big issue making available mortgage options very limited, but not hopeless, keep trying lenders. StepChange has helped some mortgage prisoners with some remortgages and the group has other recommended brokers.

    Bear in mind when you remortgage, you can port your SMI loan, but will only receive SMI on the original mortgage amount, not the remortgage if it is higher.

    In the meantime, if you can stretch to this, you could use the Norgan agreement (Cheltenham & Gloucester vs Norgan) to make an offer to reduce your arrrears (divide the amount outstanding by the number of months remaining on your term). As long as you can repay your full mortgage subscription plus the Norgan amount towards your arrears within the term remaining, if your new lender is regulated they should accept this. If not, complain to the Financial Ombudsman Service.

    I hope you find freedom soon.

    Reply
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