Payments – UPDATE – 25 April 2022
Administrators have started sending emails to everyone with an upheld claim telling them what they will be paid.
“The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £”
The average claim value is c £1,700. Someone with that claim value will get a payout of about £910.
The payout details are given in the email:
- This will be paid over the next two weeks.
- If the administrators couldn’t validate your banking details, it will be sent by cheque. I don’t know how the administrators will “validate” your details.
- If you used a claims company, the money will be paid to them.
- Most people are not having any deduction for tax paid to HMRC, so there is no need to reclaim anything.
Credit records
The administrators may decide to :
– remove any negative marks on your credit record
– delete all loans that were upheld
– delete all your loans.
I don’t know what they have chosen to do – if people can check and report in the comments when they see a change, that would be great.
How much your credit score will change will depend on whether there were any negative marks. If you want to get a mortgage, you would like as many payday loans gone as possible, even if they were repaid on time and not hurting your credit score.
In a few months when the administrators no longer talk to the CRAs you can ask for any remaining loans to be “suppressed” so other lenders can’t see them. See https://debtcamel.co.uk/correct-credit-records-lender-administration/ but it is too soon to do that now.
QuickQuid went into administration in October 2019
CashEuroNet (CEU), which owns the QuickQuid, Pounds To Pocket and On Stride brands, stopped giving loans and went into administration on 25 October 2019.
I will be talking about QuickQuid (QQ) rather than CashEuroNet as it is the more familiar name. Everything here also applies to loans from Cashruronet’s other brands, Pounds To Pocket and On Stride.
Grant Thornton were appointed as Administrators. They set up a page about Redress Complaints – this is their term for people who have asked for a refund because they were given unaffordable loans.
Background to the QuickQuid Administration
QuickQuid was one of the “Big Three” payday lenders in Britain, starting out in 2007.
After Wonga and the Money Shop Group had all stopped lending and gone bust over the last fifteen months, QuickQuid was left as the largest UK payday lender.
QuickQuid had well over a million customers. When it went into administration there were c. 500,000 customers with outstanding loans.
Many of these customers had prolonged borrowing from QQ. They either rolling loans over or repaid one loan but were left so short of money that they had to borrow again.
These customers have good reasons to win an affordability complaint and get a refund of the interest they paid.
Affordability complaints started on a small scale in 2015 and increased in the next few years.
In 2018, complaints going to the Financial Ombudsman (FOS) jumped with the involvement of Claims Companies and QuickQuid became the most complained about firm to FOS, excluding PPI complaints.
For a long time QQ refused to refund interest on any loans taken more than 6 years before or where the loans were given in 2015 or afterwards. This resulted in a huge backlog of claims at the Financial Ombudsman, where QQ had made very poor offers to customers and then rejected an adjudicator decision.
In late July 2019, QQ agreed to accept several thousand FOS complaints it had previously rejected.
By accepting the FOS decisions on loans over 6 years, long chains of borrowing, and loans taken after 2015, the scale of QQ’s likely future liability for refunds will have become clear to the company.
After failing to persuade the FCA that a Scheme of Arrangement was appropriate, Enova, CEU’s large and profitable US parent, decided to close the UK business, blaming the UK regulatory environment.
How could the regulators let this happen?
This is an excellent question… Stella Creasy, MP called for an inquiry into the FCA over Wonga and QuickQuid.
I have looked at the question here: More payday lenders go under in 2019 – was anything learned from Wonga?
What has happened in the administration
Customers with a valid claim for a refund are “unsecured creditors”. This includes:
- any refunds that were in progress after an amount was agreed or a Final Decision from a FOS Ombudsman (FOS);
- complaints that were underway at QQ or FOS when QQ went under;
- any new complaints sent to the Administrators.
All complaints at FOS legally had to stop and were been passed back to the Administrators. It isn’t possible to send any new complaints to FOS.
It is now too late to submit a Claim for unaffordable lending. The last date was 14 February 2021.
The administrators have given the following statistics about claims:
- 169,000 customers made claims for unaffordable lending;
- 78,000 claims were upheld by the administrators;
- the upheld claims had a total value of £136million, so an average of about £1,700 per claim.
Still owe a balance on a QuickQuid or On Stride loan?
More than 300,000 of the current loans were sold to Lantern in summer 2021. You should have been informed if your loan was sold.
The administrators have now stopped collecting any money from the remaining unsold loans.
This page is kept updated
The comments below this article are a good place to ask any questions. And you may be able to see where someone else has already found out the answer.
Can you get an overdraft refund?
Catalogue or card limit too high?
Unaffordable car finance – your options
Jim says
I want to place on record my thanks (lol) to QuickQuid for rejecting my last attempt to get a loan from them in early 2019, shortly before they went into administration.
That experience made me realise that if a company that specialises in lending to people with terrible credit would not lend to me, then I had a much bigger problem then I had acknowledged.
That started me off on a journey towards some degree of sanity, via Citizens Advice, Stepchange etc. I am still paying off the debt mountain, but hope to be debt free by Oct 2024.
Getting an occasional refund is nice, and I admit I am looking forward to the QQ payout. But the most important thing is to change behaviour so that we get off the treadmill of borrowing and repayment, incurring huge amounts of interest charges along the way.
Julia says
Jim – this the first sensible comment I’ve seen on here. I’m really concerned based on some of the comments on here that many will not acknowledge the source of the issue and use any money they receive to extend or worsen an already perilous situation. It’s difficult to break the cycle but I think you’re providing a great example and food for thought for everyone. Thanks.
Helen says
Sara, I know this is endless speculation here, but if they for whatever reason are not able to pay us by Friday, do they have any obligation to inform us?
I just wonder if there’s a chance Friday will come and go without anything happening at all, no email or payment.
Sara (Debt Camel) says
I think that is a pretty unlikely scenario. let’s just wait and see what happens.
Gerry says
Hi Sara
I have just received an email telling me my redress amount & to expect it within the next two weeks.
I hope everyone else starts receiving similar news shortly.
MP says
Hi Gerry,
What is the Percentage if you don’t mind me asking?
Thanks
Jj says
Hey guys I have just received the email payments to be made within 2 weeks
Gerry Lewis says
I just received an email from the Administrators.
They say the money should be paid within the next two weeks & we are getting 53.5p in the £.
Nicki says
Just had my email confirmation of payout. Yippee!
Natalie says
IVE GOT MY EMAIL!!!! 53.5P!!!!!
Sara (Debt Camel) says
and Natlie wins the Internet today for being the first person to leave a comment!
Sam Jackson says
Love the good humour/wit/sarcasm you bring to this Sara. Thanks for the support and direction you provide
Tim says
That’s amazing news if they’re paying 53.5%
Robert James says
Is this for the QQ redress, sorry to sound stupid, but there are many posts regarding other compensations on this thread.
Anyway if it’s 53.5 % I’m happy. I was worried it would be a lot less. I had an estimate of 66% based on the figures, but 53.5 % is fair as some redresses are quite large, which will drag the percentages down. Happy days!!! Not got my email yet!!! I will check portal.
Sara (Debt Camel) says
yes it is!
Geoff says
Pleased to see the percentage being repaid is on the larger side of the estimate – ‘two weeks’ for payment is not ideal!
Beth says
Is that what they’re saying? Two weeks for payout…?
Melanie says
Got my email
Mary says
Thanks Sara and everyone on this forum.
After reading this forum I put in a claim with Lending Stream. Just received offer of £4200 back. If it had not been for this forum I would never have claimed.
Sara (Debt Camel) says
nice one!
Richard says
53.5p!!!!!!!!! Great Result.
To be paid within two weeks of your final amount e-mail being received.
The end is nigh!!
Woo
John James says
53.5p. Tidy
Danny says
Just received my email 53p in the pound well happy
Jo says
Just got my email!!! 53p in the £. AMAZING
AS says
Just had an email……….
“ The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £”.
Sara says
Omg omg 53.5pence got my email xx
Susan says
Got my email. Overjoyed, never expected this and over 1k I’m getting back. Happy day.
Thank you so much to Sara and this website or I would never have got all the refunds I’ve had
Keith Goodall says
Just got mine £1455 will be paid, was not expecting that wooow
Tina says
I haven’t had any emails do you think they will be going out in batches. Starting to panic now.
Sara (Debt Camel) says
yes. Also check your spam.
anon says
I’ve received my email :)
CashEuroNet UK, LLC- In Administration (“the Company”, trading as Quickquid, On Stride Financial and Pounds to Pocket)
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
You will receive a payment of £1,826.61. Your payment represents 53.5p in the £ on your agreed claim value of £3,411.16. Where required, the Joint Administrators have deducted withholding tax, which will be paid to HMRC on your behalf. We can confirm that £0.00 of withholding tax has been deducted from your dividend payment and will be paid to HMRC.
N grace says
Just got my email – 53.5p in the pound!
Carly says
Check emails everyone!!
Claire says
Just got confirmation email
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
You will receive a payment of £6,234.43. Your payment represents 53.5p in the £ on your agreed claim value of £11,642.70. Where required, the Joint Administrators have deducted withholding tax, which will be paid to HMRC on your behalf. We can confirm that £0.00 of withholding tax has been deducted from your dividend payment and will be paid to HMRC.
Please note, if you are represented by a CMC/Third Party and have provided us with instructions that your CMC/Third Party representative should be paid on your behalf, the above amount of £6,234.43 will be paid to your CMC/Third Party representative directly
Keith says
Just got an email from Casheuronet, payout is 53p in the £ with no tax deductions
Richard says
Landed. 53.5p in £.
Caroline says
Anyone tell me do I get £1,350????
CashEuroNet UK, LLC- In Administration (“the Company”, trading as Quickquid, On Stride Financial and Pounds to Pocket)
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
You will receive a payment of £1,353.65. Your payment represents 53.5p in the £ on your agreed claim value of £2,527.91. Where required, the Joint Administrators have deducted withholding tax, which will be paid to HMRC on your behalf. We can confirm that £0.00 of withholding tax has been deducted from your dividend payment and will be paid to HMRC.
Please note, if you are represented by a CMC/Third Party and have provided us with instructions that your CMC/Third Party representative should be paid on your behalf, the above amount of £1,353.65 will be paid to your CMC/Third Party representative directly.
Sara (Debt Camel) says
yes!
Caroline says
Wow thank you made up to pay off ;)
taruk says
email landed, paying 53.5% boom!!!!
Emily says
I assume nothing to worry about if I haven’t got an email right? The suspense is killing me haha!
Rob says
If it’s anything like mailing list software that I’ve used in the past, it’s usually best practice to send a large volume of emails out in batches so that spam filters don’t get tripped – imagine Gmail suddenly receiving an influx of emails from one sender all at once – they’d automatically dump them in the spam bin. Don’t think it’s anything to worry about being 30 minutes since the first person posted saying they received an email
Anita says
I have my email with amount 🥳53pence in pound and payment within 2 weeks due to high volume
Roly says
I have just received an email
CashEuroNet UK, LLC- In Administration (“the Company”, trading as Quickquid, On Stride Financial and Pounds to Pocket)
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
The email says payment will be made within 2 weeks of the date of the email.
Hopefully everyone else will start getting their emails in the next few days xxx
Hayley says
wow!!!!! that is great news!!!!
Sam says
no email , is it from grant thornton or quick quid customer service , ?
Sarah says
Literally just received my email from Casheuronet
linda says
just got my redress email it was in spam 53.5p in the pound payment within 2 weeks
Jimmy says
Got email today. 53p per £1
Payment within 2 weeks
k says
CashEuroNet UK, LLC- In Administration (“the Company”, trading as Quickquid, On Stride Financial and Pounds to Pocket)
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
yehhhhhhhh
Starshine says
OMG guys ! This is such good news ! My heart almost stoped !
Somi says
I have just had confirmed amount 53.5p and payment total in email. Good luck everyone and hope this is quickly settled in our accounts
KAH says
mine too. couldn’t believe it when i read it! and at least now we have a time frame ‘within two weeks of this email’,. I am so pleased for all of us.
now i hope that lending stream uphold my claim.
Starshine says
I’ve targeted lending stream again after they rejected my first go, they said they 14 loans was not an issue! Just waiting bin a reply , it’s been such a long wait re Qq but finally we can reap the rewards !
John says
Haven’t received an email since last may from them
k says
They will I am sure, There pretty good, I got my money after 2 weeks from original complaint letter £2.7k
Mark H says
Whoo hoo what a result, well worth the wait.
Joanna says
Yes got mine and had changed my bank details in March 2021 by email which they acknowledged.
Will see when it comes in, 53 per c is great result
J
J says
Seems people are receiving emails…Am I the only one who hasn’t?? :(
Sara (Debt Camel) says
no they will be going out in batches – but do check your spam folder
Emily says
I haven’t either, won’t be long I’m sure!!
Scarlet says
I haven’t received one yet either.
Tina M says
Fantastic news 53.5
Receiving 3079.00 what a result
Qq says
Yaaaaay!!!! Check your emaila!
Awsan says
Got the email just now. It says payment within two weeks of the email being sent
Sean says
Did they send all emails out at the same time? I’ve received nothing 🤷🏼♂️
Sara (Debt Camel) says
no they will be going out in batches. But do check your spam folder!
Ash says
Mine was in spam folder! I only knew to check spam because I had a nosey on here!
Clare says
Hi Sean I haven’t received anything either 😔
Gabi says
I haven’t got any email yet 😞😞😞
Sean says
Fingers crossed it’s coming soon! 🤞🏻 Great news for everyone.
Dan says
Not recieved my email
What shall I do
Lee says
Nothing received either
Hazel says
I have not received mines either. Patiently waiting
Tommy says
Urrggh no email… suppose it may take a while. But looking through my inbox I haven’t had one since 11th March 2021. Just in case it doesn’t arrive does anyone have the email I can contact them on? Thanks!
Dan says
Same boat last time I got email was that date
Dan says
recieved my email at 16:54
Sara (Debt Camel) says
wait for it, they will be going out in batches
Wojtek says
Batches? u mean like daily?
Sara (Debt Camel) says
that is up to the administrators.
Emma says
I’ve not received anything yet
Darren says
email received now
TRACY says
Hello all. I have been following this site for few weeks now and found it very helpful. Thank you to Sara for your help. Just to let you know i just received my email from CashEuro. They are paying 53.5p in the £. And it says I will receive payment within 2 weeks of the email.
Looks like it’s finally happening.
Lindsay says
Hooray! Received my email❤️❤️❤️ staggered! So thankful to you Sarah. Huge thanks
Carol says
53.5% More than expected. Yippee
Lindsay says
Hooray! Received my email❤️❤️❤️ staggered! So thankful to you Sara. Huge thanks
Nicola says
I have had the email…53.5p to the pound.
Jim says
Not received mine either and not in spam
EH says
I’ve not received an email confirming this, shoul I be concerned?
NICHOLA HILL says
No me either, still waiting :-(
Lyndsey says
Not received mine either :(
jason says
No e mail yet, i am worried
Diane says
I havnt recieved an email either
Chris says
I havent received an email yet and have an accepted claim.. Has everyone had an email??
AS says
I haven’t received any email and not in spam. I have received emails from casheuronet previously.
Julie says
Nor me. I’ve got an accepted claim of £9004
Chelsea says
I haven’t but all my emails have been later than everyone else throughout this so we must be in a later batch
Jim says
Mine still not arrived, but I see the emails are tailored to the individual claimants, so it makes sense they are going out in batches.
Anyway, 53.5p is awesome, way better than I expected!
Jim says
Email received in junk folder 18.18. Hooray!!
Paul says
Just received my email from From quick quick money to be payed is 53p per pound And will be within two weeks from today
Simon says
Received and email saying paying dividend of 53p in the pound.
Payments will.be with us within two weeks due to the volume
VH says
Hey All
I’ve just received my email too. 53.3p in the £! We will receive the funds within 2 weeks of the email.
So happy for us all. Thanks to everyone for supporting eachother and hugest thanks to Sara.
Noel says
Just got word of the dividend 53 per cent and a sum of 7417 quid yehaw party tonight
Amie says
Whoop whoop
Worth the wait :)
k says
I feel like crying reading all these emails, its fabulous !!!!!! thank you Sara xxx
Sara (Debt Camel) says
I might have a small celebratory drink tonight myself!
Els says
You certainly deserve one!
VH says
Please do Sara, you’ve been fantastic. I’ll raise a glass to you this evening, and to everyone for the support 🥂
Andre says
And you’d deserve it!!
Stuart says
Just got my email through and they are taking tax off my dividend! Can I claim this tax back? And if so how do I go about it? Also Thankyou so much Sara I found this site years ago and have claimed back so much money as a result
Sara (Debt Camel) says
How large is the dividend? how much tax are they taking off?
Jamie fox says
Hi just had my email sara they are paying 53.5p per pound and my email says zero tax is being deducted
Laura says
sooooo happy for everyone! :) the wait is finally over
VKW says
Just got my email!!!!!!!!!!! It’s closer to 50%
Noel mccready says
Thanks Sarah and Debt Camel
P says
Just received my email :) £7900 definitely going to treat myself to a nice break. Worked hard to clear all my debts over the years, wasn’t expecting hardly anything from this so it’s a really nice surprise.
Dd says
Nothing for me yet. Took ages to get my initial email and had to keep aaking
Leeis says
Oh my 53p just shy of £4200 very happy
Martyn says
Hey all sorry to be a pain but is there any way of finding out if I used a third party on my QQ claim or I done the work myself.As it was so long ago I can’t remember if I did ..thanks..
Sara (Debt Camel) says
you may have emails about it?
Anthony says
Just got my email! No Tax and 3.5k thank you Grant Thornton and thank you Sara for the help!
Phil says
Sarah thanks for your input and calm approach to all this 👏
Email…
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
You will receive a payment of £X. Your payment represents 53.5p in the £ on your agreed claim value of £X. Where required, the Joint Administrators have deducted withholding tax, which will be paid to HMRC on your behalf. We can confirm that £0.00 of withholding tax has been deducted from your dividend payment and will be paid to HMRC.
Please note, if you are represented by a CMC/Third Party and have provided us with instructions that your CMC/Third Party representative should be paid on your behalf, the above amount of £X will be paid to your CMC/Third Party representative directly.
Payment….
Due to the volume of dividend payments due to customers/creditors, you will receive your payment within two weeks of this email. If you do not receive your payment within two weeks, please contact the CashEuroNet Customer Support team using the details provided below.
Enjoy 👍
Paul says
Anyone else not got an email yet ?
Robert James says
Hi, just received my email.
They sent it to my original email that I started the administration on, shows how long it’s been going on.
So if you have multiple email accounts on record, check them all.
Julie says
Just checked my other email and it had gone there. Wowsers I’m over the moon!!!! Thank you for all your help
Julie says
I’m still waiting go get my email. Is anyone else still waiting. Starting to panic a bit
OccasionallyInterested says
I only just got mine. Each is personalised. Don’t worry, it’ll turn up.
Chris says
Yea I’m still waiting ? Fingers crossed
james says
still not received any email yet
Lyndsey says
I still haven’t had mine either, if I don’t receive one by the end of the day I’ll pop them a chaser email tomorrow.
Beth says
I’m still waiting too!
Emma says
I am the same. I confirmed bank details a month if so ago! So trying not to panic
Emma says
I have just received the email now! A nice surprise for a Monday evening!
Andy says
Me too. Nothing yet
Kirsty says
Hi I’m still waiting for my email is anybody else still waiting for theirs? I have checked spam folder
Emma says
I haven’t received one yet, fingers crossed it’ll soon hit my inbox. Waited this long so what’s a few more minutes/hours
Diane says
Im the same Julie
james says
no i still havent received my email yet…the last emails i got was that my claim was being escalated…havent heard bugger all since
Emma says
Me feel left out
sam says
yes still waiting
Nic says
Mine came in at 16:59. Try not to worry.
Thanks Sara for all your help and support. Forvever grateful. This is the last of my redress claims to come through now. I’ve reduced my current DMP by 3/4 due to the success of claims submitted and it was only possibe due to your guidance. Not all heros wear capes. Keep up the good work
H says
I would of thought emails are being sent in batches, i would of thought by end of tomorrow we’ll have ours.
DAVID says
no email for me yet, no contact with them since the notification of delay, but seeing the news of 53% is a nice little bonus.
Timbo says
Same position as you as in not received an email yet. Not over worried at the moment as they are individual emails rather than just a generic email.
However I will be more worried if not received the email by Tuesday morning!
Claire says
Yep no emails yet over here
Kirsty says
I’m still waiting too!!
AS says
Me neither
Julia says
I haven’t received anything 😞
Laura Rutter says
I’m still waiting for mine.
Helen says
Yep still waiting too.
N says
Not had my email yet, and my claim was for £16k! wonder if it’s alphabetical? Also check your junk/spam folder.
Daniel says
I’m still waiting for Julie. looking at the thread it seems those with larger dividends are getting their emails first. Mine is likely to be only £800 or so.
Julie says
I have just got mine. I found it on my other email address. I’ve been awarded £4821 so over the moon with that. If you have other email addresses check those xx
Kirsty says
I’m still waiting as well.
Hayley says
Have you checked your junk mail? That’s where mine went. I knew about the email before I even saw it from all the notifications on this site!
Bianca says
To those of you who were worried. I have great news. I received my QQ email today with the final dividend and what my payment will be. Hooray!
JV says
Hey ! Just had an email saying the following-
The Joint Administrators are now in a position to declare a first and final dividend of 53.5p in the £.
Get in !
Tom says
Got an email today at 16:22, will get 2.5K, happy days, was hoping for a couple of hundreds.
Steven says
As every body got the email as I have not yet? Thanks
Tracy says
Just received my email 53.5p in the £.
Payment within two weeks. Worth the wait.
Thanks for everything Sarah. You have the patience if a Saint.
Richard says
53p in the pound confirmed.
christine says
Got my email .53p in pound
Alex c says
What a great result, way better then expected 👍
Chris Tuck says
Just had my email, 53.5% dividend with no tax applicable
Brian says
Wow 53%. I have been worried sick and receiving that email today is massive lift.
Thanks for all the advice and information, Sara.
I’ll miss this thread. Can we all meet up for regular reunions?
Anthony says
Hi Sara, i am currently on universal credit, will this payment show up via that, i know its below the savings threshold, so i need to declare anything ?
Sara (Debt Camel) says
This counts as capital received, not income. It shouldn’t be a problem unless you end up with more than 6k in the bank
Ian H says
Really pleased for everyone that has received their email. Still waiting here but with a smile on my face and maybe a little lump in my throat and a tiny nagging doubt mine was a mistake. Overall though a great result and if I may I’d just like to say that whilst it was a long administration the ability to secure this dividend is testament to some positive work by GT. Ducks to avoid shouts to the contrary.
Daniel says
still waiting on mine. Looking at the comments it looks like those that are getting larger amounts are the first to get their email.
Laura says
Not at all. I’m getting just under £5k back but my email didn’t come through until late
OccasionallyInterested says
I really never expected anything to come from this. Maybe a couple of hundred quid at most. Just got the email confirming payment. I cannot tell you how happy I am!
I’ve followed this thread throughout, never posted as I had nothing to offer. But I would like to say thank you to the unknown stranger that is Sara, whose information has been invaluable.
Woo
Hooo!!!
Steven says
Hi as every body got the email as I have not yet thanks
Roy says
Finally it’s all been sorted and better than expected 😀 Sara not sure if you run this on your own or with a group I would like to say thanks to you and anyone else who runs this site it’s been a great help more than once, thank you.
philip says
will we get a cheque for the amount or will it go into my account ????
Sara (Debt Camel) says
the email explains this – it will be paid into your account unless the administrators couldn’t verify it.
Is says
Hi Everyone!
Just received email yes it is 53.5p to the pound and will be within two weeks.
Patiently waiting!
Thanks everyone and Sara
Big up the community !!!!
Rachael says
So pleased to hear this, congratulations everyone 🥳 mine is just a small one but every little helps
Nic 51 says
Amazing result for everyone 53.5% so much better than expected. Pleased for everyone!!!
jenny says
Amazing… no email as yet but I am not worried.
Thanks so much Sara, I shall miss this thread :)
Mick says
Just got my email also, 0.53p in the pound is an outstanding result, I’m sure we were all expecting 0.30p
I’ve read through most of this thread but never posted until now just wanted to say thanks to all and especially Sara for the brilliant work I’m sure their are many like me who don’t post but read through and appreciate the work you put in.
Thanks again!
Gill says
I have an email … yay 😀
Stephen says
I have an agreed claim but have never received any emails with updates etc. Should I be worried?
Ray says
Hi Sara, I haven’t received an email yet, do you think there is any need to panic
CE says
I’ve been a watcher rather than a writer on here.
I was unlucky enough to have my redress from QQ due to be paid the day after they announced Administration.
Looking back they had really delayed agreeing with the Ombudsman and now it’s known because they knew what was coming.
I’ve had no correspondence from Cash Euronet at all since. All I did was enter my details onto the Administrators portal.
I just got my email, and am happy with the result even though I still think the way the handled themselves was rotten.
I’m delighted to see so many people getting chunks of what is owed paid to them.
Also thank you to the management of this forum, more people come here to read than you probably realise, and it’s invaluable:)