A reader asked: My son has just opened a letter from a debt collector in his name with my debt and information on it asking him to pay. It's for a water bill which I owe but the bill is in my name! Surely they can't do this? I asked for some background on this - how old is her son, is he still living at home, if not when did he leave? And what date does the water bill relate to? He is 24 and … [Read more...]
What to do if you can’t pay a water bill
If you have just received a water bill you can't afford, what can you do? If you ignore it, can they cut off your water? This article looks at the questions people often ask about paying water bills in England and Wales. But first, have you looked at how you reduce your next bill? This may not seem like a priority at the moment, but if you can pay less next year you can afford to repay your … [Read more...]
How to cut your water bills
Water bills are going up an average of 28% in April 2025. In some areas, it's even more. You can't change Water Companies but there are ways you may be able to cut your water charges. This article looks at ways to cut your future bills. But if you already have a bill that is too high for you to manage, read What to do if you can't afford to pay a water bill. See if you would pay less … [Read more...]