Quick links

Here are links for people arriving from Instagram.

StepChange survey for people who identify as neurodiverse:

https://surveys.qaresearch.co.uk/stepchangeneurodivergencesurvey.asp

Affordability complaints

When & how to ask for a refund:

  • overdrafts
  • large loans
  • credit cards & catalogues
  • car finance

FAQs including “will this affect my credit record”

Car commission refunds

Use MSE’s two free tools:

  • if your finance started before end January 2021 AND was HP or PCP, use this Discretionary Commission claim tool first (this is simpler and more likely to work than undisclosed commission)
  • for more recent finance OR any leases, however old, use this Undisclosed Commission refund tool.

Debt options

  • What is a Debt Management Plan?
  • Link to StepChange to explore what you may pay in a DMP
  • What is a Debt Relief Order?
  • Offer a token £1 payment

Other articles

  • Identity theft
  • How & why to ask for the CCA agreement 
  • Your right to reject interest rate increases

Good places for debt advice

Where to get good debt advice

(Avoid ads on Facebook and Instagram
offering to write off 81% of debt.
They aren’t from real debt advisers.)