My pick of last week’s news is the news that bailiffs made to wear body cameras – but to be effective it needs independent complaints and regulation as well.
Tweet of the week
End of another exhausting week in #debtadvice, not helped by heat, no air con at work, & thunderstorms causing sleepless nights!
But… 2 great outcomes for clients have cheered me. This is what I go to work for. Not targets, or 8 page advice letters, or report writing.
— Kate Cook (@DeadTall) July 26, 2019
Body-worn cameras to curb aggressive bailiffs MoJ: A response outlining its findings, including options for independent regulation and an improved complaints system, will be published after the summer following further engagement with the enforcement industry and the advice sector.
- Bailiffs made to wear body cameras in move to end intimidation BBC: “Bailiff body cameras will do nothing to protect people while there is no industry regulator to oversee how they are used,” said Citizens Advice chief executive Gillian Guy.
Metro defends loan book sale to Cerberus FT Adviser: Before the sale the cross-party parliamentary group for mortgage prisoners urged Metro not to sell the loans to Cerberus — an inactive lender who is unable to offer borrowers new deals or better rates.
The Money Shop customers could end up with just £5 each over mis-selling Mirror: The Money Shop were hit by £87m losses last year and much of £18m put aside for reimbursements may go to accountants and lawyers.
Nationwide doubles overdraft rate for many banking customers Guardian: Other banks expected to move to higher rates after FCA clampdown on excessive fees
Alternatives to High‑cost Credit Report FCA: Bland.
- A clear signal from the FCA for firms to do more on vulnerability Money Advice Trust
Benefits & other news
Banks accused of abandoning England’s poorest communities Guardian: Research shows rate of branch closures is four times faster than in wealthy areas.
Equifax to pay up to $700m to settle data breach BBC: The UK’s Information Commissioner’s Office has already issued the company with a £500,000 fine for failing to protect the personal information of up to 15 million UK citizens during the same attack.
We’re still here: fighting talk from law centres following Lambeth closure Law Society Gazette: Law centre chiefs have highlighted the challenges of providing access to justice while staying afloat following the closure of one of their own – but have stressed their fight to survive is far from over.
State schools choose ‘posh’ uniforms to exclude poor pupils, says MP Guardian: She said that academies in particular were “emulating grammar schools and private schools” in prescribing prohibitively expensive uniforms – including branded blazers and even socks.